Clavey Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carol Yonover
a week ago
All the people are very helpful and patient. Their work is excellent. They are thorough and there work is excellent. They are honest and always tell you correctly. I trust their advice. I keep returning because they are reliable. I highly recommend them for working on your car. Carol

  Shirley Crallie
a week ago
My car received the best brake evaluation. It was recommended that I put another 5,000 miles on my car and then reevaluate the brakes. I will recommend Clavey Auto to all my friends. Keep up the great work. Thank you Dwayne for your service and advice. Hope you get satisfying customers like me.

  Kimberly Pleasant
3 months ago
My experience with this establishment was top notch from the car breakdown to the finished touch of a washed repaired vehicle. Dwayne was professional, personable and made my unfortunate experience a simple and seamless resolve.Dwayne communicated swiftly, with clarity and pertinent information. He followed up with me to let me know he was willing to assist with getting my vehicle to his shop, and returning it upon completion. Stellar service! That initiative was a welcomed gesture and I'm now a repeat customer first all my maintenance and repairs.

  Byron Morgan
a month ago
I had major work completed on my car here. Everything that was stated to me was clear and on point. I didn t feel taken advantage of like I have in the past at other locations who worked on my car. I m definitely satisfied with the work done and look to bring my vehicle back here in the future for any repairs that may be needed. Dwayne kept me in the loop the entire time on the status of my vehicle. Even took the time to show me what needed to be repaired and the cost. Definitely found a hospital for my car when she get sick again:)

  Catherine Pyne
3 months ago
The assessment report (included with the oil change) on my son s Mazda 3 hatchback was very thorough. There was no pressure to have work done there (my son lives in Chicago). The shop was very clean and the manager was friendly.If you want a next day appointment, I suggest calling them rather than doing it online to get a more accurate time frame.

  James Krautsack
4 months ago
Clavey Auto has always been a trustworthy business that we reply on for making sure our cars are safe and in good working order. Dan took care of us right away, called me with a diagnosis and repaired the car at a very reasonable price. We will continue to do business with Clavey.

  Mike Heinzen
4 months ago
I highly recommend Clavey auto for their professional, prompt, knowledgeable and fairly priced service. I have had 2 vehicles over for service recently and they could troubleshoot and resolved my issues while giving me a loaner for several days. Dwayne and the whole team are very knowledgeable and I recommend highly! Thanks guys for your help! Mike H

  B Shah
3 months ago
While they repaired the issue, the customer service needs someimprovement. I had to call them frequently to check on the status. And when they said it would be ready in a couple of minutes and I should come pick up the car, it actually took another 60 minutes to be exact, waiting at the shop. They should ve been more clear in their communication. Also, my break fluid and engine oil lights were on and they didn t address those issues, said that would require another appointment, which seems ridiculous. When it was owned by the original owners, they would apprise me of the repair time and let me know everything that needed addressing. I won t be returning.

  mike sawyer
5 months ago
Experience was a good one. We do the services below. Although we didn t do the wheel alignment as they saidthat was OK. They did another big service which I specifically can t remember. But overall a good experience. Thank you. The representative who called me was very pleasant. Sorry to see Rich is no longer there.Services: Auto engine diagnostic, Wheel alignment, Oil change

  Candice Arthurs
a month ago
Clavey s is the best! I ve been a customer for about 5yrs now and I have no complaints. The mechanics are great and the staff is always friendly. Highly recommend!

  Alyssa P
6 months ago
Super nice people. I dropped off my car first thing in the morning and was able to get it back by the time I got off work. Everytime I called to confirm something or ask a question none of the staff were rude or dismissive.When I drove my car, everything was running smoothly on my car and fixed correctly. I was able to go and complete my nine hour road trip south with no issues. I like how they give you a detailed rundown of everything that is good with your car, what needs to be looked at, and what definitely needs to be fixed.

  Patricia Estes
3 months ago
Your appointments are always on time. Friendly people. Even tho they are more expensive than taking your car back to the dealership, I would still use Clavey!

  Audrey Park
8 months ago
I went to Clavey about a month ago for a new tire after one of mine blew out. I called multiple locations close by and Clavey had the best quote, although it did require me to wait a day. I was not in a rush to get a new tire day-of, so was okay waiting a day. The service was quick and friendly, and the quote they gave me in the beginning is what I paid at the end. I interacted mainly with Dwayne, who was friendly and professional.

  Alina Rubin
a month ago
Been using Clavey Auto for over 10 years. Always reliable, high quality repairs and courteous service.

  Kathy Vega
9 months ago
Clavey Auto is the best! They are friendly, responsive, knowledgeable and honest. Their work is done right and on time and they are one of the few places today that really value and focus on customer service. I never worry they are trying to upsell or overcharge me. And when I needed to get an oil change done quickly before a last minute road trip they fit me in and worked around my schedule. They care about their customers and get the work done expertly.Services: General repairs & maintenance, Vehicle Inspection, Auto tire replacement

  M. Hoagland
7 months ago
I love Clavey. Not only is my car repaired as promised, the costs are incredibly reasonable, and the work is superior. I drive 25 minutes (each way) to get here, and it is worth every minute. I highly recommend Clavey for any repair you might need.Services: Auto engine diagnostic, Tire rotations, Wheel alignment, BrakesServices: Auto engine diagnostic, Tire rotations, Wheel alignment, Brakes

  Inna Krasnik
8 months ago
Clavey Auto Service Advisors were very professional and explained the work that needed to be performed on my car. The estimate was provided quickly and the work was completed timely, as promised.When a Service Advisor found out that the car was due for the emissions test, he offered a quick diagnostic test to check if the car was test ready .I had a concern about some noise coming from the front of the car when using the breaks and was impressed when a young technician after a short test drive identified that the noise was coming not from the car but rather from the large glass water bottle rolling under the seat! Services: Tires, Auto battery replacement, Brakes

  Harold Smith
a month ago
Efficient and friendly. A combination that leaves me entirely satisfied every time I take my car in for service!

  Andy McGough
9 months ago
I had my 14 year old Audi A4 serviced here after getting a long and expensive list from my dealer. Dwayne and his team at Clavey took the time to diagnose the issue and used a step by step approach to fixing the issue to ensure no unnecessary work was done. It took some extra time, but they were able to get the issue cleared up at about half the cost the dealer was asking for to simply diagnose the issue. And throughout the process Dwayne kept me informed on what was being done and why. Very positive experience. And I will go back for all future needs on the car.

  Erin Godwin
9 months ago
Outstanding service! We just switched to this auto shop and are very pleased with the customer service, pricing, and auto work. Dwayne took the time to explain everything that was going on with our cars, which no one has ever done before. We will be taking our cars here from now on!

  Grace Chang
4 months ago
Many thanks Clavey for the compliment comprehensive service and the reasonable cost. I really appreciate the thoroughness and attention to detail as well as your consideration in ensuring a timely completion and containing the cost.Service: Electrical repairService: Electrical repair

  Sandra Clark
11 months ago
I have been coming to Clavey Auto for over ten years. It was a family owned business, and they always did such a thorough job. They were efficient as well as just did a fantastic job. I came here today for a routine oil change. There is a new ownership, and immediately the service is different. My 1:00 oil change took two hours. Not efficient at all. I don't know about the quality of their work just yet, but I will not be coming back. I used to drive to Glenview all the way from the city because I loved Clavey so much. It's just not the same with the different ownership.Service: Oil change

  E
5 months ago
My family has been going to Clavey Auto for over 34 years now. It's a family run shop with Napa affiliation, meaning that the parts they install are covered by Napa's coast to coast warranty. I have never had a bad experience at this shop, nor has anyone in my family. We're on a first name basis with the Clavey's and consider them salt of the earth type folks. I read a review where someone complained about the prices comparing Just Tires to Clavey. You couldn't have a more apples to carrots comparison. I personally don't find Clavey's prices significantly higher than what's in the area and even if it is a few bucks more, the fact that I can call up the shop and be treated like extended family and know that the work being done is going to be done correctly, you just cannot put a price tag on that. I have on occasion used the dealer service for warranty work and a few odds and ends while they've had my vehicle(s), and there is just no comparison, which is why if it's not under factory warranty, the vehicle(s) go to Clavey, and will for the foreseeable future!**edit**Just got back from my 3rd visit to get some work re-done. As it turns out, the Claveys have sold the business and though their name is still on the sign, Clavey Auto is now is a subsidiary of Great Water 360 Auto Care, which owns several of what was once mom and pop/family owned type shops.I am not sure on the longivity of the business now that the Clavey's are no longer at the helm. Hopefully it's just growing pains, but my gut tells me that what made Clavey great left when the family sold to a conglomerate.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection, Transmission repair, Brakes, A/C installation & repair, Air conditioning, Vehicle safety inspection, Auto brake replacement

  Al Masini
3 months ago
Dwayne and the team at Clavey are great. Always accommodating and always satisfied with their work!

  Bob Vilch
4 months ago
The repairs were reasonably priced. Providing a ride home and pick up service was exceptional.

  Christine Calandra
8 months ago
I came in for a second opinion on estimated work. They inspected the car and then replaced and repaired everything in one day for a very reasonable price. Excellent work, I am very pleased!Services: Auto power window repair, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, Auto maintenanceServices: Auto power window repair, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, Auto maintenance

  tech860
4 months ago
Took car in for scheduled oil change and tire rotation along with transmission service. Service manager notified me tires were showing uneven, where indicating future suspension repairs likely. Delivered on time and all things cared for.Services: General repairs & maintenance, Vehicle InspectionServices: General repairs & maintenance, Vehicle Inspection

  Steve Callas
9 months ago
The Clavey s family business we knew and loved is no longer a Corp bought them out with no formal announcement and now they are nickel and dime ing their clients. They tried to charge me $165 to diagnose why our check engine light is on. I walked out and took my car to another local private shop who told me he has gotten a lot of business from Clavey s as of late for similar reasons.Service: General repairs & maintenance

  Sheila Ozmina
5 days ago
Great service- car is driving well- and was readywhen promised

  Brian Wheeling
9 months ago
Had an Oil Change and Tire Rotation, The Staff is amazing and the warranty provided from the new ownership just adds to a perfect community repair shop. I must confess that I did have more than 1 piece of candy!Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Oil changeServices: General repairs & maintenance, Tire rotations, Vehicle Inspection, Oil change