CARS of America

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kim Hawkinson
a month ago
Incredibly lucky to find this gem of a mechanic shop, my husband and I will never take our cars anywhere else. I had the dreaded engine issue that many Hyundai's have. From beginning to end, Tim, Mike and Gus took care of EVERYTHING! They worked directly with the warranty company - which was one of the greatest aspect of it all. I ended up needing a complete engine repair and from the very beginning they had open thorough communication, loaner car transportation for me, and immense amount of knowledge regards the process, the work, and the timeline. Engine runs great and no further issues! Don't go anywhere else but here for true, honest and excellent car work!

  Mackenzie Metzger
a month ago
Tim and the CARS of America team are so kind - they got me in for an appointment in a timely fashion, gave me a loaner car for the day and wrapped up working on the car by the end of my work day. I ve now gone to them several times. If they run diagnostics and can t fix it in house, they make a referral to another company, and they don t charge you for testing. They talk you through all options to fix the car once they do run diagnostics and they re flexible in their support. There has even been a time where it was a minor gas cap issue and they fixed it free of charge for me. I will 100% be going back.

  David Holly
3 weeks ago
We have been using CARS to service our vehicles for over twenty years. They have been consistently reliable and honest. They thoroughly understand the importance and value of building and maintaining long-term customer relationships. Highly recommend!

  Richard Levy
a month ago
Was pleasantly surprised how easy it was to make an appointment. We discussed what I wanted done to my vehicle. I was told that they would order the parts needed so when I arrived they would have the necessary parts. I was asked if I was going to wait for my vehicle and was told it would be about an hour. I was happy because my vehicle was done in a little less than an hour and I was told that they had done a little more on my vehicle at no extra charge. I also found out that they participated in a program with Costco members get a discount on work done with Cars of America. I definitely will bringing all my vehicles here for service.

  James Hosfield
a week ago
Cars of American in Glenview always checks my car thoroughly, I m glad they did. My battery was weak. I got a new battery there and an oil change. I love this place.

  Monisha Nichani-Jain
4 months ago
I have been going to Cars of America for over 10 years and they are the best ! Tim Ludston is so knowledgeable and trustworthy, you really leave knowing you got the best deal ever . His customer service is outstanding and his Communication is above and beyond.Even when their loaners are not available they are willing to drop and pick you up . Their new employee Mike was also very professional and knowledgeable. I highly recommend Tim and his 5 star team !

  Seema Gorla
4 days ago
We have been customers of CARS of America for 18 years and their service has remained honest, high quality, reliable and friendly. They have gone above and beyond in helping me navigate a manufacturing issue with my vehicle, even telling me when it s better for me to take my car to the dealer instead of having CARS do the work. Cannot recommend this business enough.Update April 2024: service remains excellent. Tim and the whole crew is as honest and helpful as ever. So many businesses have trouble maintaining their level of service but CARS has been consistent and continues to be the one and only place we will take our vehicles for service.

  Matt Baker
a month ago
CARS is a fantastic hometown auto repair shop. The people are honest, great communicators and it was a seamless experience to have my car serviced there. I highly recommend CARS

  Nina St Peter
4 months ago
Wouldn t trust anyone else with my car. The team does a great job with all the services they ve provided over the years. Always considerate and helpful. They never push me to do extra repairs.

  Vivianne Swerdlow
9 months ago
We take our car here for regular service. They are professional, thorough, and responsive. While possibly not the cheapest, they often come in under their estimates when they can without sacrificing quality or safety. We feel confident in their work and plan to continue using their services as long as we have our car.

  Chuck Quinn
9 months ago
As a customer for 10 years, I highly recommend Danae and her team at Cars of America in Glenview. Not only have they taken great care of our cars, more importantly they have earned our trust. Most recently when repairs were needed, they took the time to determine that some of the repairs were still under factory warranty and coordinated with the dealership to make sure the repairs were done properly. Not only saving us money but assuring the safety and reliability of our vehicle. And the service they provide on our cars has been thorough, reliable and done in a timely manner, all while keeping us informed of the progress. We are very happy with the service we receive from Danae and her team!

  Linda Haack
a week ago
Been using CARS for many years. Always great service. Needed a loaner - No Problem! Figuring out (on absolutely NO notice) what the weird sound that FINALLY recreated itself and fixing it - No Problem! Tim, Mike and all the folks in the back do a fabulous job of keeping me informed of progress. Will keep using & recommending them!

  Sue Rowlands
a year ago
I have used Cars of America for 40 years and have always been extremely pleased with them. They are so pleasant, helpful, professional and always back up their work. I recently had my catalytic converter stolen. They were wonderful!!! They not only gave me a loaner and did the replacement but worked with my insurance company to get the payment straightened out. They are honest and only recommend work that truly needs to be done.Services: Air & cabin filter replacement, Tires, Auto battery replacement, General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto detailing, Wheel alignment, Brakes, Auto tire replacement, Air conditioning, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  richard kosack
a month ago
Good car care team. From service advisor to mechanical technicians they seem to be truly professional.

  Vanessa Prado
10 months ago
This has become my go-to place for all my car needs. Excellent customer service. They're knowledgeable and honest about what repairs your car needs, plus cost is fair. You won't go anywhere else once you give CARS of America a chance :)Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  jen eschel
11 months ago
I highly recommend CARS of America in Glenview for any car maintenance, service updates, or repair needs. Their customer service is truly exceptional and the work done in their garage is always excellent! The entire office team, Tim, Caitlin, and Danae, are so very accommodating and helpful in making easy scheduling arrangements, explaining services, and getting any and all work done quickly and efficiently. They consistently go above and beyond and have become my reliable go to for any maintenance needs on my MINI. In addition, they ve also provided fantastic service to my sons car and their friends cars now, too!Services: Tires, General repairs & maintenance, Tire rotations, Wheel alignment, Brakes, Oil change

  Nathan Pawletki
9 months ago
Great place to take your car! Super friendly staff and they're always going the extra mile for their customers. They're very responsive and keep you informed on what's going on with your vehicle while it's in the shop and they're honest which is the best part! I will certainly continue brining my car in to Cars of America.Services: Air & cabin filter replacement, General repairs & maintenance, Auto A/C recharge, Auto A/C replacement, A/C installation & repair, Air conditioning, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto A/C recharge, Auto A/C replacement, A/C installation & repair, Air conditioning, Oil change

  Todd Stern
6 years ago
I have been using Car Of America for about 3 years now. I brought my 1969 Mercury Montego to CARS of America originally to have them inspect it and see what needed to be done. They were very thorough and honest and the bill was not horrible. I have gone to them for some routine maintenance and my mechanic Mick is very knowledgeable of my car. If you have a car that is out of warranty I would highly suggest checking out CARS of America versus going to the local car dealership. CARS of America does give a warranty which is nice so if there is a reoccurring problem just bring it back to them.

  Nickie Silk
9 months ago
My car broke down last week. I was able to get it to Cars of America s lot to ask for help. They took my car into the garage to see what could be wrong. They noticed something came lose and simply reattached, reset my cars computer and took it for a test drive to make sure that was all. It was and they did not charge me a cent. Their kindness and honesty made my day! I would recommend them to anyone near or far!!Service: Vehicle Inspection

  Reynaldo Soto
a month ago
This is the place to go to get your car fixed for anything. Tim knows his cars and the techs are the best in the industry.

  Olivia Ruzicka
a year ago
Very reliable company. Takes the time to communicate thoroughly throughout the time that your car is in the shop. Very efficient services. Discusses issues in detail and provides excellent service. For someone that doesn t know too much about cars, this place makes me feel comfortable and like my car is in good hands.Services: Brakes, Oil changeServices: Brakes, Oil change

  Harley Gonzales
11 months ago
This place is amazing! I went here after having some problem with the new used car I had just purchased. It ended up being a lemon . But everyone at Cars of America was super helpful! They kept me up to date about their investigation and would check with me before performing any kind of work. They were completely transparent with every step of the process and went above and beyond to make sure I was informed. Plus their recommendation program is great! Definitely recommend this to all of my friends.Services: Vehicle Inspection, Transmission replacement, Oil change

  Jose Aguilar
9 months ago
I just moved in the area, this place was referred to me by a friend. I have some knowledge of cars but these guys really know what they re doing! They were able to pinpoint the problem and have my car fixed and ready for me by the next day! From now on, anything that goes wrong with my car this will be my go-to mechanic shop! I highly recommend this place. They have great customer service and a very knowledgeable staff.

  Tracy Raetzman
9 months ago
I can't say enough good thing about my experience with Cars of America. I had a project, a sporty car that had been sitting in a garage for a number of years and I needed a shop that was knowledgeable and patient with the process of getting it going again. I was so impressed with how the team at Cars of America kept me educated and updated every step of the way. I felt very confident I had chosen the right shop that had the right people to work on my car. It was not about the dollar amount for the work - there were 0 scare tactics here or pressure to add services. I really felt my great Service Advisors (Tim and Caitlyn - thank you!) and my awesome Tech (Gus - Thank you!) were invested in doing the job the right way to set my ride up for success for years to come. Truly grateful for this shop and team. They are car people that actually LIKE if not LOVE cars! It's peace of mind to know this shop is an easy find in the nwburbs - easily accessible coming from the city or the nw burbs.

  Imani Harvey
11 months ago
Extremely nice and welcoming staff every time I went!- They can give rides back after drop off and pick you up when your car is ready.- You get a profile of your car keeping track of each visit/repair on the car, with pictures!Service: Auto maintenance

  William Berndt
10 months ago
First time using this great place, and will definitely return! It was easy to make an appointment, they kept me posted of everything, including photos of the brake pad wear. Kind, courteous and professional in every way - will not be going anywhere else for service from now on.Services: Auto brake repair, Vehicle InspectionServices: Auto brake repair, Vehicle Inspection

  Katherine Damisch
10 months ago
If you don t know who to trust with your vehicle, look no further: THESE are the folks with whom you want to develop a relationship. They ll get you in ASAP, they ll be fair about pricing, they run promotions all the time, they re courteous, and they stand by their service. We started using them a few years ago and haven t looked back. Thanks, CoA!

  John Fauerbach
a year ago
I own a local repair shop and I don't have an alignment rack or a tire machine. Danae and her team at CARS are the only people I trust my client's vehicles with when they need alignments or tires changed. Stick with the best and you won't be disappointedServices: Tires, Wheel alignmentServices: Tires, Wheel alignment

  Genivieve Huston
10 months ago
Service was excellent, the staff was knowledgeable and polite. I bought my car at CarMax since CARS is a CarMax certified service provider the maintenance was covered under my CarMax warranty all I paid was my deductable which included a $50.00 discount. I will definitely be bringing my car here for any future repairs and maintenance.

  Djamschid Mehrpuyan
a year ago
I am always very happy with their service. They do a great job with the repair works on my Audi S5 and never take too long and are always honest about what needs repair. Most of the time they will also have a loaner for you which is free of charge. The Audi dealership in Glenview highly recommended CARS due to their expertise on Audi mechanics