Alan Browne - Chevrolet Service
4.3 (30)
700 Pearson Dr, Genoa, IL 60135
(815) 784-2511
alanbrownechevy.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patti Tanke
3 weeks ago
Great fast service..Teresa and Sue were awesome with helping me with my needs..Definitely be back
Maj Kravos
a year ago
I came in for a squeaking noise from my rear wheel. They told me my brakes were completely shot. This dealer wanted to charge me more than $500 to replace rear brake pads and rotors. I did the pads myself for $50 in about an hour and a half. The main issue which they did not mention in their $80 diagnosis was that the slider pin in the caliper was stuck and was causing the brake pad to drag. After replacing the pads and refurbishing and greasing the pin, no more noise. Total with tools was about $100. Every other dealer/independent mechanic I called quoted under $400 to do the brake and rotor job. The old rotors were smooth, thick and didn t even need replacement. Expect to be misled and overcharged.
Heather Willey
a year ago
Owner and GM were amazing when I bought my car, the whooe trade in process, finding the exact suv I wanted in less than 2 days, drove it off the lot 2 days later.Service dept what can I say. My screen was going out, then they found some oil leak that needed to be done but before I hit 60k miles. meant like 2 days. They said they didn't have a car for me, so I had to take my husband's truck. they fixed both issues. I picked it up, so remind you brand new screen and after 5 min of driving my screen still was acting like it had a gremlin. The tech tried to tell me the screen was dirty... by me! No way did I get it dirty when I didn't even touch it. They took it back to try to figure it out but still tell me it's because something is om the screen. I am sorry but the old screen never did this to me in the past 2 years. I have yet to take it back.
Rachel Renee'
9 months ago
Friendly staff, fast service department. I enjoyed the woman working in the service department. She was warm & personable!
Marc Anthony Marquez
a year ago
I believe the good Lord had sent me here for good reason:)Buy far the best car buying experience I have experienced my Life;) very well done thank you Keith thank you Jason thank you to the whole staff that prepared the vehicle:)
Robert Fudala
a month ago
DId a FANTASIC JOB.
Dale Cowan
2 years ago
They had to change out rear window everything was done on time very happy with service
Bev Poore
a year ago
Excellent costumer service sales finance and serviceI would recommend Alan Browne to everyone!
Mike Colligan
2 years ago
Routine oil change and tire rotation. Done while waiting, pleasant service managers.
Karen Hulstedt
3 years ago
Nice, friendly staff. Helpful with all our questions.
Rob Nelson
5 years ago
Prompt friendly sales people who will go the extra mile for there customer's
Peter Pontius
3 years ago
Very friendly people. Lots of neat stuff to look at.
Steve Gizzl
2 years ago
Friendly and honest in the service department!
Aaron McMurray
4 years ago
Horrible service rude service writer I'll be going elsewhere for sales and service.
Miguel�ngel P�rez
a year ago
Very good persons!
Dennis Hall
2 years ago
Great deals and service.
Chris Fellows
5 years ago
Quality auto repairs and oil changes.
Mike Merchut
5 years ago
Good freindly people