J.H. Barkau & Sons Collision Center
4.5 (13)
658 W Fairgrounds Rd, Freeport, IL 61032
(815) 232-6500
barkau.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alec Kerchner
5 years ago
I drove by the other day and noticed this shop is no longer Southland auto body. That doesn't change the awful experience I had at that shop. I'm just going to bullet point this to make it easy. This is from hitting a raccoon.-Painted the front bumper and fenders the wrong color. Blamed the car and color but a highland autobody student was able to match the paint perfect.-Car came in without a front plate bracket. They drilled six holes in the bumper to add this, didnt ask if I wanted it. This is where highland student came in, he offered to fill the six holes and paint the plate filler for practice in class. He did and the paint matched exactly! He recommended I go back to the body shop and ask why they did not tint the paint properly. At that time the shop manager told me he isnt doing anything for me because it's about a year after the repair at this point and isnt sure that it wasnt repainted since.-Various plastics and brackets behind the bumper had epoxy, rivets and zip ties holding then together.-A used radiator was installed that started to leak after about six months. The shop did split a new one 50/50 with me and I had to install it myself.Overall a terrible experience and I still hate looking at the front of my car in the sun because the colors are so obviously different years later.
Joan Stewart
2 years ago
I took my car here after an accident with my vehicle. They took pictures, gave me an estimate and are helping to deal with insurance. My car will be repaired as soon as all the parts arrive. Very friendly people!!!
Jeremy P.
a year ago
Awesome customer service, fast service, phenomenal quality, highly suggest for all your painting needsService: PaintingService: Painting
Dyami Pearson
2 years ago
Did a great job on my wife's jeep cleaned it in and out
Michael Forrester
4 years ago
Help with running panels dropped what they were doing to help