Baumgartner Automotive, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rebecca Vorwald
4 days ago
We are blessed to have this great business in Freeport! They are so kind, knowledgeable and helpful, honest and upfront, seriously the best!! It's THE only place that we will take our vehicles!!

  Preaches Angel
a year ago
Hello Beautiful people of Freeport, I have a friend that suggested this Automotive Center to get a tire plugged. And I am pleased to say this place is Friendly and reasonable to work with. The staff was very welcoming and professional, they do have a waiting area for those that would like to wait while car is being repaired. I had really an over all great experience and will be coming back in the future. I hope if you decide to give them a try you have the same experience that I had myself.

  Brenda Campbell
a month ago
You can trust them. They won't lie to you about something being wrong with your vehicle like other shops do.

  Chris McCanse
4 years ago
Not so impressed by them. My sister was going to them for years but has had problems with their work the last few times. The very last time we were in there needed the flex pipe replaced and welded in. They said we also had a broken motor mount so they replaced it as well. After we picked up the vehicle I saw the weld job on the exhaust was horrible. I confronted them about it and they basically told me I didn't know what I was talking about. I've been a welder for about 20 years so I know what a weld should look like. Then they told us if it leaked to bring it back. It did leak and we had to go back to get it fixed again. Since then we took our business elsewhere and have been very happy so far.

  Jessie Citterman
2 years ago
Chad and his team were super helpful and speedy! We called in with a surprise issue and got fit in on the same day, just an hour or two later. When we walked in, we were immediately helped and back out the door in less than half an hour. Truly, such a smooth experience, and we so appreciate their work!

  JoMama
2 years ago
Baumgartner did everything to update my van so it's safe and ready for the road. Let me know what was needed and the cost before doing the work. Gave me a ride home and picked me up when it was done. I definitely recommend their services!

  Rebecca Vorwald
a year ago
This shop is wonderful!!! Everyone is so knowledgeable and helpful. They take the time to go over everything with you and your vehicle so they can be of the utmost help!!! Prices are great. Work is top notch!!!We've continued to go here for all of our auto needs!!! I am so grateful to have incredible people in our area to trust our cars with!!!Still, years later..... BEST AND MOST HONEST SHOP AROUND!!!!

  SweetGrass71
a year ago
Great place to take your vehicle ! Friendly, knowledgeable, and fair priced ! Will definitely keep going here !

  John Martz
4 years ago
Went there to have a helicoil put in due to a stripped plug, all they did was charged me $270 and put neversieze (not sure why they wouldn't use thread lock) on the plug and sent me on my way.Drove the vehicle 47 miles and blew the plug out again. Took it back and asked to put the insert in this time, and 2 days and $270 later they did the same exact thing.Thought I'd give them one more try, been calling and leaving messages 3 days in a row just to try and get a "yes" or "no" answer on whether or not they can program a key fob, and 3 days now they've told me theyll call me back and let me know. Haven't got an answer or call yet.I'm done, wouldn't personally recommend them to anyone.

  Jeff Scaduto
6 years ago
Excellent service, very knowledgeable, easy drop off and pick up. Ray very helpful in finding reasonably priced parts for my car. Jeff is a great technician! Keep up the good work!

  Kim Millhouse
3 years ago
My truck was in need of a battery and an oil change while I was visiting from out of state. Without an appointment, they worked it into their schedule, completing the work quickly and in a very courteous manner. Thanks for the help!

  Aaron Hershberger
4 years ago
The entire family has been going to Baumgardners for years and they have done an amazing job every time. They are very honest and have never pushed anything on me. There have been a few times I took various vehicles in for weird sounds or warning lights thinking it would cost a fortune. Each time they they fixed it on the spot for only the cost of parts and a few bucks in labor.If you are new to the area, or are just tired of overpaying for service from the other guys in town, give Baumgardners a try!

  April Roxtar
3 years ago
Great service! We will be coming back here again for brakes. These guys treated us well and we are very happy with the work!

  Hannah Curran
2 years ago
Great customer service, honest and flexible. We always take our cars here, and love their quality work.

  Robyn Franklin
4 years ago
Always do a super job, very knowledgeable, kind and help in ever way possible. Love these guys and highly recommend them.

  Cassilac
3 years ago
Ive come in a couple times, they're a great shop. Good service & price, + a comfortable sitting area with drinks n stuff.

  Laura Helman
3 years ago
Once again, Baumgarten Automotive took care of my repair with quickness and helped me get back on the road.They are professional mechanics that do it right.Baumgarten Automotive delivers superior service.

  JoLique Photique
6 years ago
These guys are ready whenever you need a vehicle fixed. They are easy to work with and knowledgable about their trade. Consistently trustworthy and communicative about current automotive needs.

  David Keep
11 months ago
Great place all around. Very professional staff!

  Jeani Johnson
3 years ago
Great bunch of people! Very knowledgeable, very friendly, and very helpful! They know their stuff! Highly recommend them.

  Luke Kramer
5 years ago
Always prompt with scheduling, great waiting area, free Wi-Fi, and always give me all the options before proceeding. Friendly, honest communication.

  Bill Delano
a year ago
They are very easy to work with. Courteous and friendly

  Simon Manser
7 months ago
Amazing service and friendly staff

  James H Cryer
2 years ago
Great people very friendly and courteous.Very reasonable pricing.

  Larry Bettcher
3 years ago
Great service company. Always looking out for my best intetest.

  Janet Polizzi
4 years ago
Great service and an amazing staff..I trust no one else with my vehicles

  Deepa Williams
2 years ago
What a wonderful service. Very accommodating and absolutely honest service

  Tony Dick
3 years ago
Baumgartner Automotive has been good to work with, they are upfront about the things going on with my car and I highly recommend them.

  James Pifer
4 years ago
A Terrific place to take your vehicle. I would recommend them for all your service concerns

  Robert Lower
2 years ago
Great service. Very friendly staff. Very good prices.