Marco Auto Repair
4.6 (160)
11128 W Grand Ave, Franklin Park, IL 60131
(847) 288-9200
marcoautorepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelly K
2 months ago
Excellent Service. Fast Service. Excellent Work done too. Dropped my truck off and it was done the same day. I will keep going back for any issues. I would refer anyone who needs service done to go to them. Remi is the best and he gets the job done with care.
Victor Valenza
a month ago
I love this place and the father and son that run it, I ve driven by it, probably 1000 times, and I finally stopped in and had them do a small job for me, and even though it was out of their norm, they did it for me did it great and our extremely friendly and personable, they have a fully equipped garage and seem very knowledgeable. I am going to recommend them and I will return myself because it s so hard to find a good mechanic these days.
casey owca
4 months ago
I was in today without and appointment and they took care of my new car prettymuch right away. They were terribly polite and listened to my concerns. They did a vehicle safety inspection and then called me to let me know what the found. They gave me a totally fair price and had my vehicle to me that afternoon. When I picked her up he went over everything in words I �ould understand. They even left me a little surprise. Such great guys. My new mechanic.
Judy Karas
a month ago
Picked up our car just now. Very satisfied with Marco Auto Repairs. Friendly place , good service and excellent prices. Don't hesitate to bring your car there.
Christian Alequin
5 months ago
I can't say enough good things about my recent experience with this car repair shop. From start to finish, they exceeded my expectations in every way possible. Here's what really stood out:1. **Great Customer Service:** From the moment I walked in, I was greeted with a warm smile and a genuine desire to help. The staff here is incredibly friendly and goes above and beyond to make sure you're comfortable and well-informed throughout the process.2. **Super Clean Shop:** I was pleasantly surprised by the immaculate organization of the shop. It's clear that they take pride in maintaining an organized working environment, which is a great reflection of their attention to detail.3. **Great Communication:** This shop really knows the importance of keeping their customers in the loop. They communicated every step of the way, explaining the issues with my car in a way I could understand. I never felt in the dark about the status of the repairs.4. **Quick Work:** I dropped my car off thinking I might be without it for a while, but they completed the repairs much faster than I anticipated. Their efficiency is impressive, and I was back on the road in no time.5. **Free Cookie:** It's the little things that make a big difference. To top it all off, they even surprised me with a delicious, freshly baked cookie as a thank you. It might seem small, but it made a big impact on my overall experience.I highly recommend this car repair shop to anyone in need of automotive services. They've certainly earned my trust and future business. Thanks for the exceptional service!
Karen Casillas
11 months ago
Took my car last minute, and they took care of me right away, super fast. I m pretty sure most girls can identify with me ( I only drive my car, and don t understand anything when something goes wrong with it). I knew my jeep was in a bad shape, and Remi explained with details everything that was wrong. Long story short, I was super happy with how fast they fixed the vehicle and to my surprise, when I was leaving the lot , I saw a little treat that they left for me. Definitely super nice owners. Made me feel comfortable being there.Service: Auto brake repair
Jeslyn Patterson
5 years ago
I was in desperate need of getting my brake pads and rotors replaced and I didn t want to go into a major chain. So I googled places near my home and came across Marco s and the reviews they received. I was able to receive an estimated quote over the phone and an ETA. When I arrived to the shop, I was greeted and felt good about leaving my car. My car was finished an 1/2 hour before I was told and the price was roughly the same! It was a breeze. My son and I especially enjoyed the bag full of treats they left by the steering wheel!
Andzia Bozeman
8 months ago
Omggg I struggled to find a place that I could trust. I was worried I would be over charged just because I m female. It can be very intimidating about trying to navigate the needs for your car. Last minute my breaks gave out and I didn t know what to do. I got a very good price for it and they finished so fast with everything I needed to get done, while having a flight to catch soon after. I ve also heard weird noises that the dealership claimed to never hear but here they told me right away what the issue was and explained to me instead of just not doing anything about it. I will definitely be coming back! They also leave you really good cookies in the car which I think is so sweet!Services: General repairs & maintenance, Auto brake repair, Brakes
Jenny Ascencio
7 months ago
I would HIGHLY recommend this place!!! I ve never had a bad experience. Remi is always super helpful and reliable. When my car is having any type of issue I know I can bring it here and get honest feedback. 10/10 customer service!
Daniel Cunningham Jr
10 months ago
Last min work needed dropped the car off, and it was fixed the following afternoon. Reliable and trustworthy auto places are few and far between these days. I've found my new mechanic moving forward, and I would recommend this place to anyone needing work. Make sure you pet and say hi to the shop cat.
Dan
a month ago
Last visit wad for oil change which was same day service. Even got cookies! But seriously I wouldn't use any other mechanic these days.
Christine Froehlich
10 months ago
I brought my vehicle in for a second opinion on work that needed to be done. The work was completed a day earlier than scheduled. Great service and quality work at a reasonable price. I will definitely be returning for any future work that needs to be completed on my vehicle. Loved the cookies too!Services: General repairs & maintenance, Auto brake repair, Oil changeServices: General repairs & maintenance, Auto brake repair, Oil change
Aga Sikora
a year ago
Hidden Gem!It is a very nice neighborhood shop with a great and affordable service.They have oil change specials on Fridays with $5 off and no appointments necessary! AND you will get a 'Thank You' yummy surprise once the service is done.Highly recommend them!Service: Oil change
Kelly Kathleen Poulos
4 years ago
I went in the other day because I was having a hard time passing emissions. I had a friend work on what we thought was wrong and my check engine light was still on. Remi did a smoke test and didn't give me any hell for not taking it to a shop to get work done, thank you Remi. Turns out, I just needed the check engine light cleared and needed to do a full drive cycle to pass emissions. I appreciate his honesty and not trying to get more money out of me. Andddd...to top it off, I got back in my car and this little treat was on my dash. It made my night after such a stressful few days! Thanks guys! You have won my business for any future issues.
Artie Riesterer
11 months ago
If you re like me, then you ve struggled to find a decent/reliable mechanic. For this, I m beyond thankful for Marco Auto Repair. You get more than what you pay for with this place. Remi is experienced, hard working and knowledgeable. If I could rate this more than 5 stars, I would. Do not hesitate to trust Marco Auto Repair.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance
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a year ago
I brought him a car that only drove backwards and he found the humor in it. They are honest people & their prices are always more than fair. Even the vibe at their shop is very positive. I'm happy to know I have a mechanic I can trust.
Maureen Henslee
11 months ago
When it's been 6+ months since you've been there for service and the owners know you by name, you know you've come to the right place!! I've had brakes done, oil changes, and other miscellaneous repairs done at Marco, and they're always done quickly and professionally. This is a great local repair shop.Service: Auto brake replacementService: Auto brake replacement
Jim Stockwell
a year ago
I ve been getting my oil changes done by Marco s for the last few years and it s nice to have a small business that knows how to treat customers. It is a throwback to the days of when corner gas stations serviced vehicles. Remi is easy to talk to about what needs to be done. If you want your vehicle fix properly go to Marco s Auto Repair. Plus the cookies they leave in your vehicle are so good.Services: General repairs & maintenance, Tire rotations, Wiper blade installation, Battery, Oil change
Rod Rivera
a month ago
Showed me the issue with my exhaust system and took care of me right away. Would come back with any additional work needed on my car.
Susan Tomas
3 years ago
Had a few problems with our 2 cars, took them in a few times. Each time we had an awesome experience, very friendly environment and affordable pricing as well. Remi keeps us updated while our cars are in the shop. He s always up beat and positive. Honest about what needs to be done and when. We recommend him to anyone who needs an great mechanic to work on their cars.
margjuli km
a year ago
I went to Marco Auto Repair because my brakes started making strange noise, Remi was super professional. I was super surprised I did not had to pay a lot it was only adjustment. It was super refreshing to speak to Remi I definitely will recommend this shop. I also was surprised when I get in to my car that were cookies in my car. Thanks RemiService: Brakes
Gavin Ware
7 years ago
I've been going to Marco's for over 2 years now and have had several serious repairs done. I always feel like they are upfront with me about the work they are going to perform and why. I have often checked on prices myself afterward and found that parts were priced fairly. I have not always been able to drop off my car and come back later but even so the repairs have been timely. Really appreciate their work.
Manuel Navarette
4 years ago
If I could give these guys five stars, I would gladly do it!!I had to get my brakes and rotors replaced and needed it done same day as I was leaving on a road trip that night with my family.I called and spoke with Remi and his father and they assured me that it could be done by that afternoon. They were true to their words and I had my car done that afternoon! They are true lifesavers!They did a great job on my car at a very reasonable price and have earned my continued business! and my recommendations
Karen Nasti
4 years ago
~ Great place!! Customer Service is above outstanding! - Brought my car in and was ready that same day. - Shout out to Remi! He is very knowledgeable about cars and makes suggestions on continued care without being pushy. My husband's SUV was taken care of first with the same exceptional care. - It's great to find a place that you know you will return to time and time again.
Pete Zalewski
3 months ago
Very honest and upfront. I didn't feel gouged on prices.
Anthony Yang
2 years ago
Amazing experience! My car broke down and needed a new alternator. I was told that it was going to take a few days because they were busy. However, to my surprise they were able to get my car fixed the same day it was taken in!Service: General repairs & maintenanceService: General repairs & maintenance
Angelmoonlight1
a year ago
The service is really great here. My dad use to come here since I was a teenager and Now I m returning customer. Thank you Remi for making every visit pleasant. Kids love the cookies!Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change
Elina Llamas
2 years ago
Not only are the prices fair and they provide details to help you understand what is going wrong or what you should look into in the future ...Marco is actually a friendly nice guy and will tell you upfront if things are better off done with insurance or if you need to go to a different shop and not waste your time or money like other places have done to me in the past. 100% recommend ..all my family now takes their car here ..Trust is such a hard thing to find and I'm glad we have this place to go to.
Mega Tzar
3 years ago
Okay, so this guy said he was going to charge $88 per hour to diagnose the problem because he has to chase it and cant do that for regular $44/h. That was a red flag but I said fine because his shop is close to my home and it was convenient. When the work was finished the bill was $317 for the oil pressure sensor and wiper motor. Those parts are no more than $70-80. He gave me the invoice and it turns out that his total labor was $88/hr and not just the diagnostic. When I asked him about it he said that he was actually doing me a favor. Im a truck driver and semi truck repair shops charge somewhere around $80/hr and this guy charges more. I understand that we all need to appreciate ourselves but hes not fixing Space Shuttles here and I will not be coming back.Edit: After reconsidering I will adjust the rating because the service was fast and the problems were properly fixed. However, the labor was overpriced.
Jose Albarran (Joser)
5 years ago
I only go to Marco for all my vehicle needs. They do fantastic reliable work at great affordable prices. They were able to pinpoint my check engine light issue the first time, and I was able to pass emessions with no problem. Definitely recommend this shop to anyone with any vehicle mechanical issues. Great people to do business with hands down!