Phillips Chevrolet Service

4.6 (88)

  9700 W Lincoln Hwy, Frankfort, IL 60423
  (866) 488-1615
  phillipschevy.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Aborn
2 months ago
my family & I had a problem with our truck on our way to our family vacation after driving 8 hours and still had 8 hours still to drive and our truck was towed to Phillips Chevrolet late that night. I went first thing in the morning and met with Mike in the service Dept. He was such a nice guy and assured me they would get the truck at the front of the line and put his best mechanic on it for us. He did just that and they got our vehicle back up and running in a very timely manner. They even have cookies and water for our children ! We really appreciated the level of service and customer service that we got from Phillips Chevrolet. Highly recommend

  Lawrence Malossi
a week ago
Was in from out of town truck went down this team got me in and on the road. If your not using this dealership your definitely shorting yourself. Highly recommend and will always use when I'm in the area. Thanks again

  Chris Collett
a week ago
Jordan Jurgovan did a fantastic job helping my daughter buy a new vehicle! Highly recommend.

  Tracy Masterson
a month ago
Collin Mohney was great! We got the truck we wanted and didn't have to wait for a new build. Nice job Collin!

  MARGARET PRIES
4 months ago
I recently brought my new Equinox in for its first oil change. The staff of the service department were very efficIEnt and friendly. I did not have to wait very long for service. I had a concern about something regarding my vehicle, and Dan Kachinsky, the Operations Director, called me the same day and immediately took care of the issue. I highly recommend Phillips Chevrolet to anyone who is looking for a new car or SUV.

  Carol Cooley
2 months ago
Always great service! And I needed a new battery as well as the oil change!! Very likely this saved me from getting stranded!

  anna rudman
a week ago
Chuck was very helpful on getting me in a certified pre owned Colorado

  Eric Stromberg
6 months ago
Scheduled my vehicle for a recall on the ignition cylinder. From scheduling the appointment to getting the car serviced everyone was helpful and courteous. They had it done in a few hours. Very pleased with this dealership!

  Ozz
2 months ago
Had my Chevy Cruze serviced at Phillips Chevrolet for an oil change. Service was fast, friendly and efficient. Very happy with my experience here

  KN Lucch
2 months ago
Great dealership. Joe Luque was extremely helpful with selling our car. Highly recommend!

  Tiera Pinkett
a month ago
Bobby and mike was awesome . They were straight forward and good to work with

  Debbie Kummelehne
10 months ago
Take my car here for all my oil changes. Friendly service not a long wait. I usually schedule my appointments. Absolutely love the car wash and the sweet treat that greets me when I get into the car. Today I had Jeremiah take care of me when I pulled in.

  Sarita Galloway
a year ago
My son needed a control arm and new tires. Mike Riordan ( Service manager) and Daniel Walsh ( Service Consultant) were TOTALLY AWESOME. They truly cared about my son driving safely. Most places wouldn't care but they do here at Phillips. I was a Webb girl now I'm a Phillips girl. You guys are TO ME. FOREVER GRATEFUL.

  Maria McElhone
a year ago
Very nice dealership. We found a great used vehicle and the gentleman closing the deal was knowledgeable. Only thing we did not like was that they literally snuck warranty charges into the contract without asking us first. It was about $3500 in charges, so this prevents me from going up on the stars.

  Jonathan Smith
7 months ago
I brought my car in for AC issues and, while I'm still having intermittent issues they're having a hard time diagnosing, they do try their best and they are very polite and friendly.Service: Air conditioningService: Air conditioning

  BARB HARDTKE
6 months ago
Very good service and pretty fast for oil change. Staff is friendly and helpful too

  Carrie Ceja
7 months ago
They do a really good job fixing your vehicle and try to get you in and out as fast as possible .

  Shavon Fomby
a year ago
Rami was amazing! He took all of our information over the phone so we didn't have to spend hours in the dealership. He is very knowledgeable and personable. If you are looking to get into a new vehicle, Rami is your man.

  Kyle Huiner
3 years ago
I've been a loyal customer having my Chevy vehicles serviced here for almost 7 years. Service used to be excellent every time and it was worth the premium I'd pay, but more and more the service is hit or miss.I get service reminders for items that have already been performed but my notes on issues I'm having don't seem to get reviewed or solved.My last 3 appointments I've brought up an issue with my radio for them to address. The first 2 appointments I was told they would need me to leave the vehicle instead of having me wait for it. When I made my most recent appointment, I left the car so they could address everything including the radio. They took care of the oil change and check engine light issue and told me the radio was working and I could pick up my Equinox. I arrived and as soon as turned on the car, the radio was complete static. I went back inside and asked about it and was told they would have to double check with the tech in the morning but maybe he didn't completely check it.The advisor never followed up or got back to me and when I received my follow up survey I expressed my disappointment. The only response I received from the service coordinator was she would let her manager know and someone would contact me. It's been almost 3 weeks and not a single person has responded and my radio still has the same issues.Services: Auto engine diagnostic, Oil change

  Thomas G
8 months ago
I worked with Joe Luque for my most recent purchase. Phillips Chevy staff makes the car buying process easy and hassle free.

  Dwight Baker
11 months ago
They were very prompt when my Equinox was having issues. And they gave me as loaner car without any problems

  Mary J. Beckham-Nichols
a year ago
Worked with Zavi, he helped me get the Malibu I loved and he is very personable. This was much easier than expected. Thank you Zavi!

  Chicago Realtor - Loreal Flowers
a year ago
Cleans, comfortable waiting area, quick service. Expert advice. I had a great routine maintenance appointment.

  Darlene Johnston
a year ago
Got there before appt. They took me immediately and I was out within half hour. Great service

  Brian Utt
10 months ago
Good people never an issue when i bring my vehicle in for service

  Harley Sparks-Westberry
2 years ago
Phillips Chevrolet was absolutely wonderful. The employee's were very friendly and helpful. Didn't mind answering all my questions.

  Kenneth Jaworsky
10 months ago
Salesperson was great. Bought the truck we wanted.

  Lydia Ginex
11 months ago
Fast and very helpful staff. They stand by their customers.

  Araceli Delgado
4 months ago
Was very nice service

  Dawn Casasanto
2 years ago
Joe Luque took great care of us. Great place to purchase or lease a car.

  Opening Hours

Monday 7:30 AM-7 PM
Tuesday 7:30 AM-7 PM
Wednesday 7:30 AM-7 PM
Thursday 7:30 AM-7 PM
Friday 7:30 AM-7 PM
Saturday 8 AM-4 PM
Sunday Closed

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