Flossmoor Family Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mel G
4 months ago
I m so glad I finally went to Flossmoor Family Auto. I was having issues with my AC and kept also saying my cars engine temp gets all wonky too and every other mechanic I took it too never could fix the issue. This went on for 4 summers. Turns out I needed a new radiator. Everyone else only ever looked at the AC. Flossmoor Family looked at the whole picture. I only take my car to them now.

  precious adugba
6 months ago
Trusting my car with nate for years. Super nice and friendly wish all auto shops were like this

  Julian Stevens
2 years ago
This place has been good to me so far. I started going late last year for oil changes and their prices are good and they've recently remodeled their waiting area. Stephanie and Brian run the place and they're very friendly and kind and make you feel welcomed. I'd definitely recommend checking them out if you're anywhere near the Homewood/Flossmoor area or surrounding suburbs!

  Patricia Green
8 months ago
Very friendly and professional. Always honest about what you need. Definitely will keep coming back!

  C Sullivan
8 months ago
It's a good auto repair shop. I have been taking the cars here for many years. Some of the auto service prices are kind of high, depending on the service.

  Bashirat Hahn
5 years ago
This is the auto garage that has worked on our cars for seven years. They have done nothing but earn our trust. We feel they have been extremely honest with us and an honest mechanic (in our humble opinion) is worth their weight in gold. They have let us know what we need done and their prices have been consistent with usual and customary practices.More than this, you are only a stranger once. They get to know you and treat you like family. Need a ride home while they fix your car, they give you one. One time, they came out for our dead battery, jumped it so we could take it over and get the battery replaced.We are confident that if you go to Flossmoor Family, they will earn your trust. They will earn your respect. They will earn your business. And they will never take your business for granted!

  Nick Adair
3 years ago
Great work, careful, and very prompt! You won't find a better place around!They changed the heater core in my 2015 GMC Sierra, and the turnaround was very quick.

  Francine Pearce
3 years ago
Very disappointed that they would be so dishonest. Brought my car in to get my brakes checked and was quoted $1100 to repair brakes on a Mini Cooper. I thought that was outrageous so I brought to a mechanic that works for the dealership who said nothing was wrong with the rotors only the pads and showed me how smooth the rotors were. What a disgrace! They totally took advantage of me and figured I wouldn t question the quote. Even NTB quote was $500 less.

  Deirdra
5 years ago
So I have used this company for years on 2-3 different cars. I live in Flossmoor and they were call "Family Auto" which made me feel confident I was dealing with a small company that put the customer before their greed. I was wrong. I have had a couple of problems with them over the years but this year I let them put an engine in my car. I paid close to $6,000 for this work and when I went to pick up the car the girl at the front desk given me a "by the way, the car also needs rotors blah blah." I was appalled as I felt they should have shared this BEFORE putting the engine in the car (they had the car for two weeks.) I spoke to a mechanic who reassured me that this wasn't an immediate problem and that they were a little rusty but the car is fine. I drove the car ONE time and the back tire started smoking. I let them look at it again and now they tell me I need all new tires, all new wheels and new rotors and breaks in the back (over $1000.) The mechanic proceeds to say he thought it was a bad idea to put the $6000 in the car in the first place. I was furious. Obviously I am not going back. I will get pricing on getting the car up and running (since I just blew 6K) but I will not spend another dollar on this establishment. Of note...yes they are nice people. Just typically greedy business types behind the scenes though. By the way the mechanic said he told me the car wasn't going to be worth it to repair which was a complete fabrication. Dishonesty angers me more than losing money...slightly more.

  Lorna Zaber
a year ago
They're always friendly and make your experience as delightful as possible, quick and reliable. I am definitely going to continue to go to their facility

  Gregory McQuitter
4 years ago
Excellent facility nice waiting room clean comfortable. service people we're nice and polite what a good experience and my car is running that's the most important thing. I will come back to this facility again and do business with them and I will recommend them to people.

  Scott Slonski
3 years ago
Known this family for close to 30 years, and they have never failed to deliver on the quality of their work. Friendly, honest, and affordable. They stand behind their work, and are always ready to help. Give them a chance to be your repair shop!

  Edu Quest
6 years ago
I was in the suburbs when my car suddenly wouldn't start. I had it towed to the place recommended by AAA. Extremely nice people, no they told me the car couldn't be repaired without sending it to the dealer. I then paid to have it towed much farther back into the city to my mechanic, who repaired it within 3 hours and had me on my way. They are great with old cars not newer ones.

  Sc Tepp
3 years ago
What a pleasure to deal with people who ARE as knowledgable as they think they are. They service our classic cars and our every day cars. Wouldn't go anywhere else. Bill, Brian and the whole team are GREAT!Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Brakes, Oil changeServices: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Brakes, Oil change

  Douglas Wiencek
2 years ago
The staff and mechanics at Flossmoor family auto are courteous, thorough and fair with their business. I appreciate the honesty and frankness of their evaluations and will always recommend them to anyone.

  Brittany S.
6 years ago
It's best to have an idea of how cars run. For people that don't this family owned business will con you out of your money. The name and photo on the reception desk make you believe they must be honest. Ha wrong! I brought my vehicle here because it stopped near their shop. They called me back and said and I quote "something is wrong with the engine and its going to be real tedious work and cost $700 for a diagnostic on the engine". I instantly called a tow truck to pick up my vehicle and take it to a mechanic I trusted. When I took my car to the other auto shop I was told that the spark plugs were not in the correct order and I needed a new alternator. I paid $150 labor $95 for the part. I am currently driving and my engine didn't need to be taken apart for $700. Don't let the name con you out of your money these people are not honest.

  Percy Scott
a year ago
Great service, experienced, prices are alwayes reasonable. they have my full trust in car repair.

  shelly houston
2 years ago
Local and friendly neighborhood shop. Went there to see if they could repair a problem with my European car.They couldn't fix the problem-- a major electrical issue requiring dealer assistance--BUT they didnt charge me ANYTHING to inspect and troubleshoot.

  Noel Gonzalez
2 years ago
I ve been going to this auto repair shop for YEARS. They are super kind, thorough and accommodating. They will go above and beyond to get you driving! Thank you!

  William Belle
4 years ago
Victim of Discrimination or Racism? It was arranged with the manager, Bill, for me to bring my car in for repairs, he knew the Make, Model and Year and the problem was either Air Hydrolics, Struts, etc.? When we arrived he looked at us, we are African American, then Without putting the car on the lift to inspect the vehicle he said, "sorry I can't help you I don't have tools to work on your car" We did NOT walk in out of the "Blue" this was arranged over the telephone. I am a Disabled Veteran and had arranged for my Fiduciary to make the Payment In FULL for the repairs. I don't know if we were victims of Racism or Discriminated against because of Veterans Disability. We will follow up with other agencies about this. Finally, we were told to go to Euro auto in Oak Forest which is a shop that has been closed down out of business for years.

  Laura Sandin
10 years ago
I love these guys~ The owner is a great man who I trust to be honest with me. I have seen him offer his help and automotive support to those in need. I like the family owned business~ its close to my home and I know I can count on them!

  Stefano Guandalini
2 years ago
Staff super-friendly, helpful, clear in addressing and explaining issues. Prices very reasonable. Keep up the good work

  CT Cutrara
2 years ago
Wonderful experience. Very knowledgeable reasonable fair honest price for service.Found our new machinic.

 
2 years ago
Thank you! We are from Pittsburgh. You repaired us with no charge) thx a lot! And have a great days)It took less than 45 min)

  Kevin Washington
11 months ago
Great experience. Quick turnaround. Fair prices.

  pglover2010
3 years ago
This is my go to place for keeping my car in good running condition. They are professional and repairs aren't overpriced.

  Milton Dent
7 years ago
A Family Member dropped his car off due to a poor running engine. He was told it would be $90 for a diagnostic tests by one of the employees. The employee calls him later and tells him his car is ready and the cost to pick it up is $200. THIS ESTABLISHMENT PERFORMED WORK ON THE VEHICLE WITHOUT CONSENT! HORRIBLE BUSINESS PRACTICE!

  Cheryl Berger
4 years ago
The service here is great. You know you can trust them and they will do their best to accommodate you.

  Michael Alexander Martinez
3 years ago
Very knowledgeable and friendly Staff!

  chmiey
4 years ago
Great mechanics, who you can trust. Very, very pleased. Friendly folks