All Star Collision & Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Logan hunter
3 weeks ago
I have had two cars worked on here at All Star Collision & Repair and had great service with both vehicles. Communication was very clear and the service for both vehicles was finished very quickly. The owner and Andrew were very friendly and nice and were very fair with the prices. 10/10 would recommend this place to anyone looking to have their vehicle fixed.

  Matt Lewis
2 months ago
From start to finish, Andrew and the team at All Star Collision went above and beyond to make my experience exceptional. They took the time to explain every detail of the inspection, ensuring I understood the process and felt confident in their recommendations.What truly sets them apart is their dedication to open and transparent communication. I was kept informed at every stage, from initial assessment to completion of the job. I've had a bit of experience with body shops and it's rare to find a team that values keeping their clients informed as much as this crew does.Their honesty was evident throughout no hidden costs or surprises. I appreciated their straightforward approach and felt confident in the integrity of their service.All in all, I couldn't be happier with the service I received from All Star Collision. If you're seeking a team that combines professionalism, transparency, and exceptional craftsmanship, look no further. Andrew and his team have earned my trust and gratitude.

  BB -8
a month ago
Repair Work (Cash Only, (Although Not Documented)In February, 2024 I brought my car in for some minor body work. When I entered the facility, it looked like junk yard with cars all over the grounds, and no place for customers to park for an estimate.It took ten minutes before I would be able to talk to anyone. Finally, I met Andy. I showed him the area for repair and he quoted an unusually low price. This set up a red flag. I thought he would take along a form to write up what work needed to be done. It was all verbal, and not one thing was written down. Although, he had no problem obtaining my information and placing it in his phone. I started to walk back with him, and he said that the would call me later to set up a time and date. Never heard anything back. I even called him a few times prior to the closing of his shop. Again, never returned my call.I then called again around 7 p.m. the answering machine never picked up. However, finally, I received a call from him and he stated that he was on the way to school. Another red flag. This is an indication of an individual who is "Wet behind the Ears". He told me that when he returned home, he would send the estimate via email.The next morning, I left voice mail messages, and once again never heard anything back.Final analysis, this shop will only take cash payments and monies from Insurance Companies. No credit cards. If I remember he had given me the impression he wanted to keep this transaction under wraps.Being a Business man myself, I see that this shop lacks integrity and honesty. Also, the date on their website is 2018. That says a lot right there.I have contacted the IL State Attorney General on thisissue, and it is under investigation. Chances are you will be instructed to supply that email you claimed to have sent. In fact, I can contact my email server to see if an email was truly sent on the day you mentioned. In addition, as I stated previously, I contacted you via phone that day and no reply.

  Chandre Lewis
2 months ago
I am so beyond grateful for Andrew and his team at All Star Collision. At a time that my family and I did not need to carry the burden of anything else stressful in our lives, it was such a blessing to know our vehicle is in the hand of a man of integrity, honesty, and excellence in his work ethic. People talk about the extra mile, to me, Andre went 1000 extra miles, even dealing directly with the at fault representative of insurance company, so that was one less thing on my plate at that phase of the claim. Thank You Andrew, you have truly blessed me and I am so grateful for you, and I pray God s blessing over you and your business.

  Darell Glenn
4 days ago
I have come to this repair shop four times for different services and every single time I have been more than satisfied with the quality of work the only place that I would take my truck to. The down time and repair work are always minimal and the staff is nice and goes out of their way to accommodate you .

  Matthew W.
2 months ago
Less than 2 years and body filler is cracking on previous dent repair. Called about it and was informed they only warranty it for 1 year. While the gentleman on the phone was polite and professional, I still think people should be aware of the quality of work they are purchasing from here.

  Detri Holmes
a month ago
I called All Star and talked to Andrew about a dent in my driver side front quarter panel next to my wheel well, that left my driver side door unable to open. I came by minutes after the call and Andrew made it so that I could at least get in so I wouldn't have to climb over my passenger seat to get to the drivers side. The customer service was great and the shop dogs put a smile on my face and got my mind off the damage to my car!

  DOUG PATRICK
6 months ago
The guys at all star collision was great to work with. Great communication all the way through the process. Their work is great. The paint matched perfectly! Great company to work with. And the new painted on pin strips set the truck off!Thanks for the great work guys!Highly suggest taking your vehicle to these guys to get it fixed.Services: Steering & suspension repair, Painting, Body & Trim

  Willis Jackson IV
5 months ago
This is where you wanna go. I ve worked with them for two vehicle accidents thus far. And I ve gotten a separate repair performed as well. They will work to ensure your car is fixed and put in maximum effort to ensure the insurance company pays for what they should. The shop team does great work and takes pride in what they do.

  Matt Wells
3 weeks ago
Andrew and frank did a great job with my car.. very detailed and prices are very reasonable and a shout out the the painter did a fantastic job on my corvette

  Whitney Henderson
3 weeks ago
This is my second time coming to All Star Collision and Andrew has taken care of my door handle each time. I always appreciate the prompt and top-notch customer service! Wouldn t go anywhere else!

  B Johnson
3 weeks ago
I have had the greatest work done to my vehicle at this place. It was an awesome job,and it definitely was worth the wait and the guys were so professional and friendly.

  Scott Leo
7 months ago
I stopped in with my Corvette on a Friday afternoon to have the guys look at a 'scratch' on the bumper. I didn't have an appointment, but I figured I could have them take a look and make an appointment to have them fix it. Andy and Chad came out, and within 10 minutes had looked at the 'scratch', determined that it was actually a rubber mark and removed it, free of charge!! These guys truly know their craft and were extremely professional and generous with their time. I highly recommend their business!!!Services: Painting, Body & Trim

  Ed Wright
7 months ago
Being new to the area, I chose All Star Collision & Repair in large part because of the reviews and recommendations of others. Frank, Andrew, and the behind-the-scenes shop workers have earned their rating by offering outstanding customer service, attention to detail, and exceeding expectations. Frank & Andrew even drove my truck to my house when I was in a transportation bind...totally unexpected and greatly appreciated!

  Jay Scott
7 months ago
Great shop! Very friendly and helpful technicians. Repairs I had done weren t outrageously expensive, which is appreciated with today s economy. They re quick and thorough as well! Would highly recommend to anyone that needs body work done to their vehicle.Service: Body & TrimService: Body & Trim

  Amy Courtwright
11 months ago
These guys are very friendly and responsive. Car repairs can often be painful but their great customer service helped ease the stress. I had some extensive damage from a car wash and they made my car just like new. Paint job and repairs were top notch. Highly recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Johnna White
5 months ago
I highly recommend Allstar Collision. They are very friendly, kind, and patient people. They really go the extra mile to help and assist me. They always do an amazing job on my vehicle.

  Glen England
10 months ago
We had an amazing experience at All Star Collision & Repair. Frank and his team did an amazing feat to bring our vehicle back to how it was before the accident. They kept us advised at every step of the way. All Star Collision & Repair has YOU in mind when they are performing repairs on your vehicle and they do what is best for you. They perform the highest quality repairs we've found anywhere else. We found ourselves in the unfortunate position of being in an accident for a second time in my wife's car. Frank took such good care of us we knew exactly who to call when the unfortunate happened again. Our insurance company wanted to choose a different repair facility but we insisted on Frank and hist team at All Star Collision & Repair. If you find yourself in the unfortunate circumstances we found ourselves in and need a repair facility, this is the place you want to call.Service: Body & Trim

  Sara Ferrell
a year ago
The team at All Star Collision did an excellent job repairing cosmetic issues on two of our vehicles. I found their prices to be very reasonable and the communication was great. Frank even found a way to repair my car for less than the estimate and the craftsmanship was superb! Highly recommend this shop.Service: PaintingService: Painting

  Jalisa Hadley
10 months ago
Andrew along with all the staff were absolutely amazing. The staff here are so personable. Their work is unmatched. The attention to detail is like no other. This was my first accident and they were so informative and forthcoming. The dog adds a special touch to the shop as well! Would absolutely recommend to everyone! 10/10!!Services: Exhaust, Painting, Body & TrimServices: Exhaust, Painting, Body & Trim

  Maya Lamkin
11 months ago
Definitely would refer this place to anyone in need of a repair, excellent service and business as a whole. They fixed my damaged bumper from a hit and run in a timely manner, and walked me through the whole process so I wasn t kept in the dark. They even painted a scratch that wasn t from the initial bumper damage, it looks better than new! Andrew was great at explaining everything and helping me through the process; I would definitely come back the next time I need my car fixed.

  Kristen Leech
10 months ago
Simply put, All Star Collision & Repair are amazing! Not only did they go above and beyond in walking me through the process of having my vehicle damage repaired, they also recommended a business who would repair my rims at the same time! I would highly recommend All Star Collision & Repair for all your paint and body shop needs.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Carl Edwards
7 months ago
I thought someone had stolen my tires and replaced them with really bad ones at All Star Auto. And I told Andy this when going back to ask why it had been months and months with no contact whatsoever about the rest of the car they still had to fix from the wreck. Andy, with his red pickup truck, apparently was angry about that and took our car to finally fix the rest of it. Took three days, told us the tire needed to be replaced again because the one they installed wasn't reading on the tire pressure sensor. Which doesnt make any sense at all. They drained the engine oil, replaced it with only five quarts of the nastiest, murkiest muddy oil ive ever seen. I kept it too to show people. They overtorqued all kinds of bolts down on the vehicle to where the fasteners are splitting apart. This is pretty thick metal on parts they had just replaced on the car. The car is eventual;ly going to fall apart. There is still this clicking noise coming from that side of the car. And im pretty sure they put something in the radiator ebcause the car started running hot when we got it back, and inspection of the coolant there was particles of something flaoting around inside of it. Ive kept that too to show people. This many tried to ruin the vehicle that my children ride in everyday. What if something had malfunctioned because of you while we were driving and they got hurt? Forget about me, that put my kids lives in danger.

  Crystal Sherrod
a week ago
Services were promoted and the paint repair was flawless just like factory

  D.M Ward
7 months ago
All star is a very professional place! The work they do is top notch! The staff is exceptional skilled!I will only be using all star from here on! Frank and Andrew made the experience easy & seamless!

  Dylan Boyd
a week ago
Did amazing work and took great care of me!!! Hats off to All Star Collision!!

  Will Smith
a year ago
The All Star team provided outstanding customer service throughout the entire repair process. Andrew and Frank walked us through the entire process providing outstanding customer service, detailing timelines, and kept us informed every step of the way. If your looking for an over-the-top professional repair experience I highly recommended the All Star Collision & Repair professionals! We were 100% satisfied with the outstanding results and friendly/professional experience. I hope we don't have another accident but if we do I will definitely be giving these guys my business. Thanks again!Services: Painting, Body & Trim

  Deandre Long
a year ago
I ve used them more than once this is the second time. They lie to get the sale. In other words they tell you it s a 2-3 week job just to get you to drop off and then they take twice that time to fix the issue. I will say they did take a discount off the last time they took too long but i would much rather pay full price to get my car back as quick as possible. They do this because they know everybody else is slow on repairs as well. When I call to check on my vehicle they keep giving me a date and then making up some excuse as too why they couldn t get it done. I ve been waiting on my car for 2 months and a week so far still haven t gotten it. And they told me it would be about 3 week job. I ve been calling for the last couple days and every day they tell me tomorrow. This is terrible but they do good work. Customer service is more than subpar though. Hopefully I get my car todayServices: Tires, Steering & suspension repair, Electrical, Body & Trim, Brakes

  Nita B
a year ago
My SUV was towed here after I was in a hit and run accident. They took really good care of me. They got me back up and running and my SUV is in tip top shape. In addition to being good at what they do, they offered top notch customer service and they saved me money. I would definitely recommend them. You can t go wrong with them doing your repairs.

  chadhackstadt
a year ago
Absolutely would refer! Besides their great service, they are a very honest and respectable business!!! They stayed late the last night to make sure we got our car back when we needed it. They actually were over $300 cheaper on the original estimate which was already cheaper than the four other body shops that quoted me! Hands down this is where you need to take your vehicle! Thank you Frank and Andrew!Services: Painting, Body & Trim