Jim's Custom Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Samuel Neudeck
a year ago
Our truck rear end broke down while pulling our fifth wheel after having it replaced just a few months ago by a different mechanic. Jim s was absolutely amazing and was able to help us get it fixed and back on the road explaining every detail of what went wrong and making sure my newly pregnant wife and I were safe to continue our journey. Super knowledgeable and I can t say enough about the kindness and friendly service. Highly recommend!Services: Steering & suspension repair, General repairs & maintenance, Vehicle Inspection, Wheel alignment, Vehicle safety inspection, Auto maintenance

  NeuWeb Marketing
a year ago
Our company vehicle broke down and these guys were so fast at getting us in and repaired same day so we could get back on the road. Friendly, local, hometown, super quality work, very knowledgeable! Thank you so much for all you do. Highly recommended to anyone near Fairfield. These guys are the real deal!Services: Steering & suspension repair, General repairs & maintenanceServices: Steering & suspension repair, General repairs & maintenance

  Alexandria Neudeck
a year ago
I came in to Jim s Custom Auto after having a bad experience with my prior mechanic. I told him all the things that were wrong on my truck and he made time in his already busy shop for my truck to get repaired. He was friendly and professional. I recommend them for anyone in the area.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Adrienne Joslin
2 years ago
I have always used Jim's since I got my first car in high school. He's decently priced and very professional. I would definitely recommend him to everyone needing something done to their vehicle!Service: ElectricalService: Electrical

  Kimberly Osborne Womble
3 years ago
My family (4 adults, 1 child and 1 cat) and I were traveling back to Virginia from visiting my husband in Colorado when the AC on our vehicle went out. I had no idea what I was going to do but found the closest Walmart that had an automotive service center. Not only could they NOT help me but apparently the first two people I talked to, a worker and customer, had no idea where in their town I could find a mechanic. I was starting to feel helpless when I saw another customer and tried one more time to ask for help. He was so helpful and recommended Jim s which was just down the road! We made it to Jim s and from the time I walked in until we left around 2 and half hours later we were treated like family! The men who worked on the car were so friendly, knowledgeable and didn t miss a beat getting us back on the road. The lady in the office was also so friendly and made our stay inside much more enjoyable. I would HIGHLY recommend this place! I wish I had gotten everyone s names! We made it back to Virginia in a cool running AC vehicle! lol Thank guys!! I went from feeling hot and helpless to meeting you guys and knowing everything was going to be okay. You guys are awesome!!

  marcie Lee
11 months ago
Really good guy's here they treat you well and do a good job on fixing you vehicle..

  Adrienne Truran
5 years ago
Took my car finally on the highway. The vibration is gone. Very happy with the service. Had one tire wear wrong and a bad vibration at highway speeds. Jim's was honest with my car not needing an alignment, they troubleshot with tire shop and finally figured out what was wrong with my car.

  christine simmons
a year ago
Really nice people. They fixed my truck and changed the oil . Couldn't ask for nicer people and customer friendly. God bless them.

  Ginger Harvey
3 years ago
Great service. Fixed the problem Reasonably priced. Very knowledgeable! I highly recommend Jim's Custom Automotive to anyone needing routine maintenance or major vehicle repairs.

  Endangered Entertainment
4 years ago
Complete incompetent hacks posing to be professionals. Making excuses for not getting work done in a timely manner and extorting customers for mechanical work is the only thing they're good at. If you value your vehicle do not take it to Jim for repair work

  Dustin Leath
4 years ago
Traveling with kids and stopped at the walmart to see why the van was shaking at 55 they referred us to Jim's who stayed late on his Friday night to get us in and out quickly which was amazing and for a great price for a family on a very tight budget we can get where we were headed now thankfully if it wasn't for this shop of awesome kind helping people we probably wouldn't of got back on the road and headed to our new future no shaking as I type so work was A+ + as well thanks again all of you and an extra thanks to the lady who was so nice to my kids mom was stressed out and cranky and they had to many van hours and you made them feel welcome it was appreciated

  Meggan Thorn
a year ago
First time ever going there to do my business and they did an amazing job...Recommend to anyone...Thanks Jim's custom!!

  Jimmie Attebury
2 years ago
Great service and friendly people. Got to my car quickly explained everything to me so I could understand

  Denise Gabel-Comeau
4 years ago
Super nice staff and they dropped everything to help repair my car so I could get to Kansas to see my family for Christmas! Highly recommend them!!!

  Rodney Hill
3 years ago
Great people, Very fair prices for auto and truck repairs. Very professional and stand behind their repairs. Definitely 5 star!!!

  Corby Richardson
4 years ago
They get you in quick get you out fast and the money is reasonable this old lady thinks them from the bottom of her heart

  micki mccullough
3 years ago
Outstanding customer service. Quick efficient and qualified service. Recommend this business to everyone.

  Jeremy Floyd
2 years ago
Such a great experience, took care of me instantly when I was stuck, I'm from out of town. Thanks for getting me back on the road.Service: BrakesService: Brakes

  Barbby Gill
2 years ago
Wonderful place I suggest everyone goes there a great guy and very nice workers

  Terry Hixenbaugh
2 years ago
Very nice place and fix my problem very guick would recommend them highly

  dan berg
5 years ago
Wonderful customer service...Great Experienced Mechanics!

  Bill Murphree
4 years ago
Always does a great job for me!!!

  James Martie
8 months ago
Never answered the phone

  Dwain Thomason
2 years ago
Just made a appointment today

  Eidth Harl
2 years ago
Takes good care of my car

  Dirk Simpson
3 years ago
Excellent service

  Clifford McKinney
4 years ago
Fair pricing