Schmitt's Truck Repair Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Oh Boy
2 years ago
Shop price is: $152p/h With a 2hr MINIMUM The sign in the picture says they are open until midnight. THAT IS NOT CORRECT. They close at 6pm. And stop taking in work before 5pm. Which is totally understandable. I called the shop at 4pm for a coolant leak on the right side of the MBE4000. It's a line that feeds the bunker heater core. By the time I made it to the shop it was 4:35pm. Ron whom I think is in charge was kind enough to assess the repair and let me know I would be taken care of first think in the morning. He got me a place to park my trailer. And was kind enough to wake me up when he made it into the shop.This review was written in the evening of the 29th. In the morning once repairs are completed, I'll update with cost and satisfaction.

  Chuck Bolin
a month ago
They definitely over charge not very professional at all. Definitely recommend calling someone else. Over 2,700 for 58 mile tow

  blaine prset
3 months ago
2200.00$$ to replace 5 hinges and rehang a door. Less than a hours work and maybe 60.00$$ for parts.. Unreal to think someone could abuse customers that much.

  Roger Quagliano
a month ago
Hustled to make sure our vehicle was quickly repaired . Brian did an outstanding job diagnosing and repairing.

  Ivan K
8 months ago
BEWARE they are charging 300$ per hour and 600$ in total to drive 1/2 mile in same town Elk Grove Village ,I ll and just plug the air line on air bag , so the trailer can make it to their shop , and the replacement & labor for trailer air bag will be about 800$ ??Please people before you thing to go there call and ask for the HWY robbery charges and I hope they will do better for you. But I definitely will spread the words on every side I know of.

  Jot Jot
2 years ago
Shop owner has no respect for the drivers . I was coming there to drop the trailer my speed was little high . He came out of his shop and yelled at me , threats me and racially disrespect me here some of his photos. Better to avoid this place and old guy

  Terrell Lincoln
a year ago
My box truck need service need help to go back home. This dude, charge me $600. To replace an alternator and a jump. I feel like he should be helping and asking for a fair price.

  Osman Aminu
a year ago
Don't use this place. This place isn't mechanic is people legal thieves. I have air leaks 2.8 miles away form shop they charge me$900 for towing and I got char$1232.87 for hose is connected to aircomprss to dryer. Is hose price $85.00 I call frightliner dealer to check price and they charge me $1525 for labor 10 hours to change is part most takes 4 hrs. total they charge me $3758 I will never use this company again I will post all receipts you can see it and hos picture be awear be fore u got this shop !!!!!!!

  Nash Nikacevic
a year ago
That's why you have bad reviews. I called the shop to come replace the starter on my truck which is 0.5 miles away, and the mechanic told me $300 per hour min 3 hours. plus other costs. We are talking about a job that is a max 45-60 min job, they want to charge over $1000. Because of such workshops and people this Bussines is what it is, shame on you!!!

  Mishka B
a year ago
DO NOT USE THiS PLACE. They are thieves and scammers. Truck broke down 2 miles from the shop, they came out charged 750 for just coming out, then couldn t fix it on-site because of construction zone, they towed the truck and charged $950 . The issue was a air valve that takes 10 min to fix and $150 part. They charged TOTAL $2997.60 that s a joke . SCaM SCAM SCAm. I will do my best to SHUT this place down , my lawyers will get on this ASAP

  Adan Estrada
2 years ago
Wow I seen they charged other people 152 per hour and they charged me 250 per hour. They told my bill was going to be about $10 thousand and ended up charging $20 thousand. Price is crazy. Nice guys but super expensive. They broke me from business. Still trying to get back up on my feet.

  Betti Stevens
5 years ago
Charges way to much for towing. Makes sure they always his their hour or hours mark before heading back to the shop, especially when it is only 3-5 mile. They will only use parts that they think is acceptable and recommend.The labor cost is also ridiculous. Nothing but price gouging. If they don't work on your equipment, then they charge $300 a day until you take it to another shop and are very rude about it.The owner himself is very rude and won't deal with you very well. The office women only do what he ( the owner)tells them they can do and what to say. Even alot of his staff says he is difficult to work with. I would not recommend this place to anyone.

  Charlie Bias
7 years ago
DO NOT GO HERE FOR ANY REASON!!!! Too bad you cant give negative stars! Absolutely despicable. Charged me over $1,200.00 for a tow and to fix a wire. The tow alone was $700!!! Our truck was broke down literally 8 minutes away from their shop, and my truck isn't even a semi. Just a diesel truck. Plus they only had to repair a small section of wire to the fuse box. They originally agreed to accept a credit card, but when I complained about the amount they got butt hurt and decided to refuse the card and only accept cash. So not only do they rip you off, they do their best to inconvenience you as well.

  Stacy Dechand
2 years ago
Do not use this company!!! The only way to describe them is thieves! They quoted 6 hours for a job that books for 6 but usually takes 4. They billed us for 15.7!!! They also charged a lot for parts that they didn t even use. $20 for loctite on 4 bolts and $90 for antifreeze even those the work order said they reused our antifreeze. On top of that, after having to pay to even get truck back, the truck does not run after they worked on it. They road tested and said all was good. This shop is horrible!!!! Run! Fast!!!

  Christopher wells
5 years ago
on 1/30/19 We had a trailer with the pins on the tandem not wanting to hold due to being frozen over, I call Schmitt's Truck Repair and they said it would be a few hours but they would be able to work on our trailer that same day. We sent our driver 80 miles to their shop and they told her to wait in her truck. She waited for a few hours and asked them again, she was told to continue to wait and be patient. She waited for the rest of the day until they came out and told her to go to a parking lot and wait. She did and they never came back to her. The next morning she went inside and was told that they would get to her when they could and that she needs to be patient. I then called the shop to figure out what was going on and was then told the same thing, they would get to her when they could. They could not tell me when they would start on our driver that has been there since the day before. Unless you have plenty of time to waste I recommend finding anywhere else for repairs

  Adrian Kirchev
7 years ago
I parked my truck there for couple of years and when I left he didn't give me my deposit back with no reason. Other drivers say that he is not returning deposits at all to anyone. He jump start my friend and charge him over $400. On my new parking I payed $60 for jump start. Other drivers are complaining that prices are extremely high.

  Simar Singh
2 years ago
Rude and greedy people! They billed USD$2200 for a simple used tire and a airbag! Unbelievable do not come to these people unless you wanna get ripped off

  MrTupalkata
6 years ago
Parked my truck here for an year. All spaces are so tight, i got my trailer damaged by the Company that used park their trailers next mine. Complained to the dotard ( the owner ), all he told me was that their lease was coming to an end at the end of the month and there was nothing that could be done. Look at it your lease when you sign it - You won't be able te get even minor repairs done at the lot. I was trying to straighten my mirror once and he came over to remind me NOT to do anything there. Not to mention that I didn't get my deposit of $300 back for no reason. STAY AWAY from the old man or you will be dealing with someone who suffers from senile at its worst.

  Hector Enriquez
a year ago
This place charges outrageous prices! They literally rob you, charging 3 times more than other shops. Stay away from these thieves. No joke!

  Thomas J
3 years ago
This shop charged me $305.00 for just tell me I had a bad airbag they told me to replace it will cost me $800 for 1 airbag but the $305.00 was for 15 minutes of telling me what I all ready known I will never use this company every again. I will go to the dealership before I ever use them again

  Rich Field
8 years ago
Poor service with the intention of ripping you off. I will never go there again . they replaced my fuel tank and damaged the skirt cover and said it came in like that. I took photos when I arrived before serviced. Total attitude when I presented the pics. Jacked up the price when they knew ins. Was paying for repairs . Scam artists

  Ben Koz
11 years ago
Bad Bad Bad! I would not recommend this place to anyone. Had a turbo go out in a truck. Miraculously one of there tow trucks happened to be going by. Was quoted at a 4500-5000 dollar repair. bill ended up being at 8300. Wont accept credit card payments over 5000, wont split the bill, can only pay in limited ways. That tells me they have bad credit and a bad standing with there financial institution. DONT USE THEM! THEY ARE CROOKS!

  Paul Polpiboon
2 years ago
Minimum $250 (pricey) just for them to check you out, but they do a thorough job. Mechanic Brian seemed honest. Nice pretty girl in accounting, Great drivers lounge, Whole place is efficient and seems highly professional, but they'll omit prices of the suggested work they'll inform you of, and they'll definitely suggest a lot of work. I don't recommend this place unless you're pulling over 5g a week.

  soheil rohani
a year ago
I should listen to other reviews absolutely rip-off and I had some issues with trucks left it there I need a DOT inspection they charge me $150 and they give me a list of over $8000 to get my truck fixed and they charge me almost $700They took my key ring out they put one of theres with their name on it and The last one of my Keys

  Jordon Jordon H
4 years ago
Great friendly people! However, nightmare of nightmares began after they invoiced me and informed me that they do not accept credit cards. How can a business operate without accepting credit cards in today s day and age?!? BEWARE!!!!! NO CREDIT CARDS ACCEPTED!!!CASH OR WITE TRANSFER ONLY.This was a complete disaster. Almost had to board a flight to come and pay my bill (cash) just to rescue my driver and load before a long weekend.

  Shane S (Shaneo)
a year ago
Does great work. The only shop I've found that does not make you wait 2-4 before they can get you in the door. They have been in the area a long time and it's because they do the job right the first time. Highly recommend!!

  Andy Miller
8 years ago
Buyer beware ! Ask for an estimate before any work is done. We had a driver snag a trailer door and broke 5 hinges, sent the trailer here to have the door re-hung. I got charged 932.45 !! I called and complained, got nowhere. Labor was 502.00 and parts were 391.31. They charged me 45.00 per door hinge when these can be purchased for less than 12.00, got charged for a 50.00 Kit that can't be explained. Very Poor Experience !! Buyer beware !!!!

  S13Koop
10 years ago
See what all these reviews have in common?? It's no coincidence they all share the same hatred of this place. I run a shop here as well and one of our trailers needed flooring. Like others have said their labor rate is thru the damn roof and the highest I've ever seen as well. Stories/diagnoses change & its going to be 2-3x's what they tell you. Plan on it. These guys will gouge the hell out of you so please find somewhere else to take your repairs. Its a shame too because we go to IL all the time and its hard finding a reputable shop thats reasonable. Cross this place off your list. Nothing but scumbags ripping off your hard earned dollars.

  Carnes Trucking
6 years ago
Zero stars would be the best option for this shop. They charges us $10,000 for a $2500 repair. Complete crooks! Do NOT use this shop unless you enjoy slow poor overly priced service with a bad attitude.

  Jerry Koziol
a year ago
The quality of work is decent but rates and storage charges were exuberant. I don't recommend using this shop. I will definitely not go there again!