Diamond Truck & Trailer Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Foxx Killington
a week ago
Malachi provided exceptional service in restoring my truck to optimal performance. His efficiency and quick turnaround were impressive, complemented by his friendly demeanor. He exemplifies top-notch customer service and possesses extensive expertise in the trucking industry. Highly recommend his services!

  Daniel Derobles
a week ago
Great company to work with! They always show up in a reasonable time and get the job down quick to get you back on the road !

  Rudy Avila
10 months ago
Long story short! I flew from NJ to MN to purchase my lovely T680. Everything on it was in tat and no leakage. As I was driving through IL, once I stopped for the day, I noticed a leak. I couldn't spot where it was coming from, but I know it was related to the power steering reservoir as it was completely empty. My world came down, I searched on Google what it could be i got too much information I'll say. The next day I called Diamond on a SUNDAY. They deployed one of the mechanic over, and when he checked it out, he quickly spotted the issue. The mechanic replaced my reservoir and hoses with a bit of modification in less than 2hrs. I am extremely thankful for them and their service. They literally saved my investment that could of gone wrong if the matter wasn't repaired in a timely fashion. Thank you.

  Andy Mika
a year ago
The high pressure hose for turbo came apart on the company truck. Called Diamond and the employee showed up promptly and right away fixed the hose, cleared the error on the dashboard and I was back on the road in no time! Thank you !!

  James Davis
2 years ago
Tomas arrived quickly and was able to pressure test and find a mysterious coolant leak. He cleaned up the area when finished. Side note: very clean and well kept work truck. I am lucky my company uses Diamond for road service and they are lucky to have a employee like Tomas.

  Michelle Novak-Tibbet
a year ago
I have to shout out your employee Micah! He went above and beyond on Friday night around 9pm, when we were at a truck stop to pick up some food and locked our keys in the moving truck! He was kind, patient and most of all, his sense of humor was excellent! This man deserves a raise, recognition or something! He made us laugh so much and actually have an amazing time during such a stressful situation! Please thank him again from the young couple. We hope you we don t have to use you again, but if so we will definitely be asking for him by name!

  Nicholas Roback
3 months ago
The absolute best shop to get all of your mechanical work done. Justin and his team are extremely knowledgeable, and the repairs are perfect!

  Ashley Soderman
3 months ago
Best Service in the area. Timely, good prices and trust their knowledge/ability to make the correct repairs

  Jon Taylor
8 months ago
Diamond Truck is always excellent to work with for their reliability, customer service, and promptness. I work for a company with a fleet of over 70,000 assets across the US. I can count on 1 hand the number of businesses that have continued to impress me every single time and Diamond is 1 of those. If I have a Chicago area breakdown, Diamond is my one and only call.

  Bryan .Villanueva
a month ago
I just wanna know what smell are the air fresheners lol they re so good

  Juan Cordova
3 years ago
I had a very good experience today, with this truck service, Thomas was very professional, courteous, friendly and went above and beyond. The quick response was great! I thought I would be waiting hours, but Thomas was there in a hour and had me on my way in a 1/2. Very impressed. Most times us truck driver deal with mechanics it s usually a bad experience. I appreciate the professionalism and the friendliness. I will refer Diamond to all my fellow drivers. Thanks

  Steve Trieb
a year ago
I had a blown brake cylinder on my tractor. They had me back up and running in time for my load that night. Fast, friendly, and professional. I will call them anytime I am in the area and need a repair.

  Jim Hadler
3 years ago
The tailgate motor on our truck needed replacement. Tomas came out and replaced it in no time. He was nice and very polite. We also had work done by a Justin a few months back. He replaced an alternator. He also was very good . Almost as good as Tomas. I would definitely use Diamond Truck and Trailer again for our repair needs!

  Zo
2 years ago
I want to thank Tomas for his professionalism and quick response to get me back on the road. Tomas arrived an hour earlier than projected eta time and when he arrived he greeted me warmly and he had a sense of urgency to get me fixed. He repaired issue and tested it b4 giving me ok to go back on road with my trailer that broke down. I appreciate him and his knowledge on my repair. JOB WELL DONE TOMAS!!

  Cristhofer Perez
2 years ago
I was stuck in a busy highway in the Chicagoland area. Tomas Santos arrived quickly and got me back on the road. He s very professional and has a big sense of urgency. Will use again and I recommend him to all my fellow truckers.

  Roland Noriega
3 years ago
I am glad my company uses Diamond because otherwise I would have never gotten service from their star Tommy.He was Nice, Quick, and cared to check the rest of the truck see if I needed anything else. Ask for him if you re in the Franklin Park area. You ll be back in service immediately .

  Ernesto Fuentes
3 years ago
I had a mechanic by the name of Tomas Santos come out. He did a great job with my issue. I explained to him what was going on & he new exactly the problem. He took care of the issue & got me back on the road in timely fashion. Highly recommend Diamond to all Trucking Companies!!Service: ElectricalService: Electrical

  Ala Khatib
4 years ago
these guys are awesome. Professional, timely, kind, knowledgeable and straight up awesome team. Not to mention that they don t price gouge like most places. Very fair. Second time I use them and I don t think I ll use anyone else for service in Illinois. Thanks guys.

  Bob Schlaefer
3 years ago
Tomas Santos arrived early, was professional, fixed my air line issue, and had me rolling in about 10 minutes after showing up. I would highly recommend Diamond for your repair needs if you're in the area.

  Luis Lopez
5 years ago
Diamond Truck and Trailer,Called Matt the owner, very courteous and professional, due to severe weather 50 below zero!!! my truck as many in the midwest experiencing problems my truck would not start, most facilities were busy and call outside were over 7 to 8 hours, called Matt at Diamond and less than 1 hour had technician Jesse come out jumped start truck all went fine!!! alright, truck started but as pulled just over 1mile away broke down again, Jesse came over and all was handled ROLLING !!!!! I recommend DIAMOND TO ALL TRUCKERS IN THE GREATER CHICAGO AREA, service and pricing are standard; no extras, and dont have to worry about over charge or reading fine print....Thank you,MATT, and your team.....

  Tony Cannata
5 years ago
I called Diamond through a referral from a good source when one of our trucks wouldn't start out at our customers dock. The truck was just at Peterbilt in Elmhurst for the same problem and they replaced the starter and worked on a wiring harness the day before. Their road mechanic was there in an hour and replaced a relay and I haven't had a problem since. This is a good vendor and I strongly recommend them. I have been in this industry for 35 years and I will definitely use them again!

  Jacob Tamblin
11 months ago
Diamond has handled far too many breakdowns with our trucks and trailers to count. Always friendly, timely, and we'll priced.

  L Sandoval
2 years ago
Place was great! Staff was even better especially Tomas Santos! He was super friendly and an overall great person! He is the definition of an exceptional employee/person! Would highly recommend.Service: BrakesService: Brakes

  Derrell Nichols
6 years ago
Alternator fried, these guys got here in 20 minutes!! Done 20 minutes later, plus found loose connections at our batteries too!! Awesome service, friendly staff! Prices also spot on!! Thanks again! Nichols Freight Relocation Services.

  Arnold Ratliff
5 years ago
I was delivering in Lake Zurich and blew a hydraulic hose on my lift gate. called the shop and was told to sit and wait, normally that means wait for about six hours. The shop was to busy so they called Diamond. They showed up in about a hour, ripped my lift gate apart and not only didn't short term fix but replaced all the parts with new and I was ready to go in about 45minutes. The mechanic was professional. The next time I break down I will tell my company to call Diamond. There are very few places that treat the driver like a customer.

  Roger Franklin
3 years ago
Tommy was prompt and upon seeing the issue, he was able to quickly diagnose the problem and within minutes, problem solved. He was very professional and very courteous. Would call this company again without hesitation.

  John Michael
2 months ago
Worst place to do bussiness . Caught stealing off customer trucks

  jorge
2 years ago
Truck broke down the other day and Tomas got the job done rapidly. He arrived earlier than said and was very friendly, knowledgeable and professional! Great mechanic!

  Martin Mike
4 months ago
Great service done on my truck

  SCN Solution
2 years ago
Matt and his techs came out within 30 and quickly fixed my air leak. These guys are the best if you need to get rolling fast.