Kellenberger Auto Service
4.9 (183)
217 Symphony Way, Elgin, IL 60120
(847) 741-5457
kellenbergerauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert Lowe
2 months ago
Kellenberger Auto again did a great job and service. Thanks for finding a car battery and getting my car serviced today at the last minute. Dave and staff did not disappoint. Have used Kellenbergers my whole life and am always satisfied with their service.
tom
7 months ago
After bringing about 4or5 of my classic cars here for service I can say I m honestly dissatisfied from my last two visits. Never got a call for a estimate of how much it was going to be and surprised with a big bill upon pickup. I asked Karlton a service advisor if he could cut me a break and he stated no already did if you don t like it take it somewhere else or do it your self . Last visit I got the breaks done on one of my other vehicles and when I picked it up and on my way to work I was sent on a death ride. I tried using the breaks and they did not work what so ever, luckly I was able to coast to a stop. When I looked under the hood I seen they for got to tighten a break line. Completely unsatisfied.
Dan Fox
2 months ago
Last minute call to repair a leaking tire. They got me in and took care of it right away. This is the way the always are. Great service, quality work at a fair cost.
Ryan Dirksen
3 months ago
Timely, knowledgeable, upfront and honest; always lays out my options, if needed, so even a dummy like me can understand them. I have no zero complaints. Highly recommend.
Karen Michaelis
4 months ago
Great service & on time. Friendly, polite staff. Prices were lower for all work done than the dealership was going to charge me.
Ronald Usselman
a month ago
They have been my vehicles dependable services provider for 17 years now. They always due great work at a fair price and I always go back because I trust them to do their jobs.Service: Oil changeService: Oil change
Paul Stump
6 months ago
Just outstanding service and work. I ve been going to Kellenberger for at least 25 years or better. Honest, dependable, prices are reasonable and understanding to your automotive needs. I support small business and I highly recommend Kellenberger.Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair
TheBlackfeetindian
6 months ago
Got a quote from Kellenberger which was $150 less than Merlins for water pump. Was able to get in right away and car was done the next day. Great service all the way around. I'm definitely going to tell all my friends.
Larry Petrovic
7 months ago
Kellenberger repaired/replaced parts of my steering & suspension system that was damaged due to an accident. Work was done in a timely manner and was done correctly. Overall price for the work was more than reasonable.I would have no hesitation in bringing my vehicle to Kellenberger for work in the future.
Eric Hanson
2 months ago
Kellenbergers always do a great job, with our vehicles. Dave and Carlton are friendly, knowledgeable and fair.
Katie Shaw Thompson
10 months ago
The Kellenbergers always take good care of us. They make sure things are done right, and they communicate well with us about what upcoming maintenance would be best for our vehicle. Kellenberger is the trustworthy, neighborly auto service every community should be so lucky to have.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Brakes, Auto battery maintenance, Battery, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Brakes, Auto battery maintenance, Battery, Oil change
Angelica Cardenas
a year ago
Had my brakes replaced and had a great experience. Usually there s some anxiety about going to auto shops but these guys seem trustworthy, concise and quick. Another bonus was the bill was slightly less than what was quoted. I recommend coming here if you re looking for quality work! I ll be going here from now onService: BrakesService: Brakes
J H
11 months ago
They recommended to get my brakes checked at my last visit. I took it back to them and they said just the pins needed to be replaced. I highly recommend them! They are honest and efficient.Service: BrakesService: Brakes
78 Sound
10 months ago
sent us on a death ride after 2k plus service, didn't tighten the front wheel down. 94 grandfather in the sun and towing and storage out of state. , called them and they said use warranty and bring it in.... it broke down out of state...next advice thanks for letting us know... these guys are complete snakes and dorks
Marta Kuester
7 months ago
Best service in the area. Very honest about what s wrong with and services needed on your vehicle. Super friendly staff at this local family-owned business.Services: Tires, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Tire rotations, General repairs, Wheel alignment, Brakes, Auto tire replacement, Oil changeServices: Tires, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Tire rotations, General repairs, Wheel alignment, Brakes, Auto tire replacement, Oil change
Denise Joehl
10 months ago
We have relied on Kellenberger Auto to service our cars for almost 20 years. Always fair and honest service and advice on when to perform repairs as our cars age.Services: Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Tire rotations, General repairs, Wheel alignment, Brakes, Auto tire replacement, Auto maintenance, Battery, Oil changeServices: Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Tire rotations, General repairs, Wheel alignment, Brakes, Auto tire replacement, Auto maintenance, Battery, Oil change
Peg Corcoran
4 months ago
Great service, price and quality. Love supporting local businesses.
Claire
a year ago
I love Kellenberger Auto Service! They always do a fantastic job, are up-front with pricing, and always kind and accommodating. Always happy with the work they do.Service: Steering & suspension replacementService: Steering & suspension replacement
Sharon Kay Knight
a month ago
Superb Customer Service as Always!Many Thanks!
michelle gilmore
9 months ago
I had a flat tire they were able to remove the nail and plug the tire.Easy to work with and will be going to see them for future repairs.Service: TiresService: Tires
Ed Kalsbeek
a year ago
I picked up a 1 inch 5/16 drive screw in tire causing flat. Kellenberger fixed properly with plug and removed tire and patch on inside/ reinstalled after cleaning rim and sealed. Good work always. Thanks. EdService: TiresService: Tires
Lawrence Stemple
a year ago
Took my vehicle in because of check engine light was on and could smell raw gas when starting it. Gentlemen fixed it and kept the price within my budget. Very happy.
Bryce Baker
2 years ago
I've been taking my cars to Kellenberger for 15 years. Excellent, quality service! Very responsive on the phone, they know you by name (like Cheers!). You get what you pay for in automotive world, so pay a little bit more for the best and get it done right the first time.Services: Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Tire rotations, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Tire rotations, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
Dale Woock
a year ago
I was very pleased with the service I received from them. They were honest in telling me about a part that didn t need to be replaced right now but in the future. Their rate they charge is reasonable. Most of all I appreciate their honesty with me.Service: General repairs & maintenanceService: General repairs & maintenance
Dave Fuller
2 years ago
I m all in support of small business, I ve been taking all my vehicles here a few years now. Lately it seems like they ve been taking advantage of my trust. I was quoted $1100 for a 100 k mile service, when I picked my car up, the bill was over $1200. No one called to get approval from me for this change in cost! When you lose trust in a business, it is hard to win that trust back!Services: General repairs & maintenance, Auto engine tuning, Tire rotations, Oil change
Bridget Byrnes
10 months ago
Always friendly, efficient and reasonably priced. With their regular maintenance and repairs I k ow my vehicle is safe on the road!Services: General repairs & maintenance, Auto tire replacement, Vehicle safety inspection, Oil changeServices: General repairs & maintenance, Auto tire replacement, Vehicle safety inspection, Oil change
bridget stafford
6 months ago
These Kellenberger guys are the best! They re always on top of the repair and won t do a repair unless it s really needed.Services: Tire rotations, Vehicle Inspection, Auto maintenance, Oil changeServices: Tire rotations, Vehicle Inspection, Auto maintenance, Oil change
R Nellessen
2 years ago
What a relief! I was horrified when my 2009 Toyota Corolla s engine started seizing in busy traffic. So I limped into Kellenberger, expecting the worst, like the transmission, or even the engine. But I was amazed when they called to tell me my car was ready to pick up and that they had replaced the ignition coil and spark plugs, along with my regularly scheduled maintenance that I also requested. This is why I have taken my car to them for about the past 10 years. They listen, they thoroughly analyze the situation, they let me know as soon as they know, they do the work more quickly and less costly than expected, and they honestly care, like family (which they are). Honestly is the key word here, because I have been able to trust them for so long a time. Thank you so much, Jack, Dave, Carlton, and Crew!Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Oil change
Sirena
4 years ago
I have just moved into the area and bought a used car for pretty cheap, so it was expected I needed to get some work done. I had some issues with my break line, every time it rained, it would go low and the light would come on. My rear turn signal was out, I took it to a Firestone a few weeks ago and they just replaced the bulb and that night the bulb blew again. I also needed my exhaust looked at. I have been strapped for cash and these issues had finally gone on for too long, I needed a fix! I found this place out on a whim with awesome ratings.When I walked into the building, it was very calm. Instantly felt welcomed. I told them my issues and they kindly told me how the procedure was going to go, I were to receive a phone call in a few hours to see how much it would cost approximately. I got my phone call, very professional! They told me straight up my car would possibly have to stay overnight, which was no big deal for me. The cost approximations were very affordable.The next day I had received a text saying my car was ready for pickup. Easy and quick checkout. I'm so satisfied. I didn't feel pressured to get more work done. Will definitely come back!
Elizabeth Alvarez
2 years ago
I just started going to Kellenberger's and they have done several jobs on mine and my son's car. I won't go anywhere else. Honestly, I think the "job" they did for me that caused me to write this review was they had just done whatever work, and the next day was the 1st really COLD day. I knew I would have to put air in my tires. They were SO thorough or thoughtful they filled the tires and I didn't have to freeze my fingers to fill.Services: Transmission, Tires, General repairs, Oil change