Jim's Towing & Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tim Stringer
5 months ago
I live in Arizona and my daughter attends Judson University. Her 2000 Honda Civic was having electrical issues that sounded like a new alternator was going to be the fix. Always working on my own vehicles, I was dreading having it taken to a shop. I randomly called Jim's Towing and Automotive. They were extremely friendly and professional. They could easily have charged me for replacing an alternator, but found a loose wire and sent her on her way. They have since replaced a catalytic convertor and oxygen sensor on the car, and I have full confidence in their honesty and pricing. I highly recommend their service! Thank you Jim's Towing and Automotive!

  Carla Schultz
3 months ago
I worked with Daniel at Jim s towing. He was the best! He was communicative and presented different options for repair. These guys are professionals, and I would trust them with any auto repair needs anytime!!

  Brian Sandoval
4 months ago
WARNING! Avoid doing business with Jim's Towing and Automotive at all costs. A very rude petulant child oversees operations and is the biggest scammer I've ever encountered in my 65 years. There are many other reputable options who appreciate your business and offer service with respect. The terrible experience I had at Jim's Automotive will never be forgotten.

  Ryan
a month ago
Needed a tow fast, late at night. Awesome company. Fast, responsive, communicative. Made everything easy and simple, would definitely reccomend.

  Ruben Santana
5 months ago
Very honest...... professional.....quality work....if you want your vehicle fixed and running the first time this is the place to go to. Been going there for years.... going back to get my spark fixed as soon as the auto strike is over so I can get parts ordered

  Co Ka
7 months ago
Needed a jump start in Elgin. My van was dead in the driveway. Showed up in 15 min, took less than minute to jump, and the price was very affordable!!! Great business! Great driver/customer service. Highly recommend!Service: BatteryService: Battery

  chris blaesing
8 months ago
I have been using these guys for years. Tom, the main guy there has known us for a while now. Always has been quick. Very fare on pricing. They keep you well informed and give you a heads up if there are going to be extra issues.They tend to get a little testy with me sometimes because I bring my own parts sometimes. I have messed up once or twice with ordering the wrong size or something. But they still make it happen. Have really helped me out of a major jam, and I try to refer anybody I can to this place.

  Craigslist Poster
4 months ago
Quick, professional service. Came out within an hour for my Isuzu. Really appreciate. Highly recommend. Thank you.

  Matt DePasqua
8 months ago
My friend suggested that I bring my car to Jim s towing and automotive because for many years he has gotten fantastic service. I called them and they got me in the same day. They found the problem very quickly and charged me a very fair price. Everybody at the shop that I spoke to was very professional and I can tell that they are trust worthy because of how things turned out. When I picked up my car I left their shop a happy customer!

  Laura Hosford Yunker
a year ago
These guys are amazing! My car broke down on a busy highway, and I didn't know the area or what to do. I found Jim's online and called for a tow. They showed up quick, towed my car to their garage and then fixed it for me. They are fast, affordable and had great customer service. I HIGHLY recommend them, and if you live it the area, save their number in your phone in case you ever break down on the side of the road.Service: Car towing

  Diane Zavadin
a year ago
My husband & I bring our cars to Jim's Automotive for everything! They are honest, very fair on pricing and get the repairs done in a timely manner. The owner, Bob goes out of his way to explain what is wrong with your vehicle and will give you the estimated cost before the work is done. They are the best and work very hard!! I had my VVT timing solenoid fixed earlier today and they did a great job!!Services: General repairs & maintenance, Auto engine diagnostic

  Ken Lumen
8 months ago
Good towing service and repair all for a fair price. I had my car towed on a Sunday and they stored it for repairs when the shop opened on Monday. Got my car fixed in very timely manner and the total cost for towing and repair was a very fair price.

  scott henslee
8 months ago
I was driving home from the airport on Friday July 28th in a pretty bad storm and my truck broke down on US 20 west at state st. I called and James answered. I explained the situation, about midnight, raining, and sitting in the middle of the road. He showed up in less than 15 minutes got me off the road and suggested places to take the truck since I was not at all familiar with the area. He got me to a well lit parking lot, let me stay in the tow truck so I could charge my phone (it was literally at 5 percent)and stayed with me while I tried to start the truck. James is VERY kind and compassionate. If you are ever unlucky enough to need a tow truck hopefully you will be lucky enough that James is driving that truck. Thank you again James!! You made a bad situation tolerable.

  Roberto Hernandez Jr
11 months ago
Check engine & ABS light were on in my 2007 outlander. Dropped it off this morning & picked it up in the afternoon! Staff is nice & price was good for the repair. Thank you! will be taking my car here for all future maintenance/repairs

  Vanessa Scott
a year ago
I made the mistake of taking my 10 year old car to the dealer when the check engine light appeared. The dealer wanted to fix my car for an outrageous amount of money. A friend suggested Jim s and I ll never take my car anywhere else! They repaired my car for a fraction of what the dealer was going to charge me and I had my car back RUNNING PERFECTLY the following day. The piece of mind Jim s Automotive has given me is priceless!Services: Air & cabin filter replacement, Engine repair, Brake service & repair, Oil change

  Edward Choppahands
5 months ago
Very unpleasant interaction with one of the tow truck drivers very rude, never seen a tow truck driver carry a gun before. Wonder why he has one.

  Dana Hall
a year ago
Jim's towing and auto is the best service center that I've ever had the pleasure of dealing with. Was desperate to find someone who knew what they were doing and Daniel is a no nonsense owner and machanic, refreshingly honest. Will go nowhere else in the future. Love them. Trustworthy, which is unheard of now a days. Services: Electrical repair, Battery service, Electrical, Auto engine diagnosticServices: Electrical repair, Battery service, Electrical, Auto engine diagnostic

  Kenneth Tate
2 years ago
Well Jim's towing arrive very fast. I was happy with that because I was on my way to work and made it on time. But I was shock they charged me $ 75 bucks for a 2 min. Jump. I don't know is that the norm? But I was happy with the response time

  brit gilman
2 years ago
The guys at Jim's Towing are the best. I brought my car in recently with an estimate from the mechanic at the dealer for nearly $4K worth of work. Bob diagnosed the problem quickly as a simple spark plug repair. He went above and beyond the ensure his fix was the cure. It was, and I was out the door for just over $100. Highly recommend this shop!

  Top Paid
11 months ago
My car was towed for expired plates it s the 1st of the month. This family business is just a bunch of money hungry no good to the community people. They hound the parking for a couple of hours and wait till might to start towing. No should do business with this type of people.

  Adnan haq
2 years ago
I normally give 4 star for good service but these people are so great that it has to be more than 5 star, start from the time you get inside the place and by the time you leave, everyone will just be happy there. i had some work and they even did not charge me because it needed a second check so they let me go - free service in this world with smile. this is great service.Keep it up guys and the lady in charge. very professional.Service: Engine repair

  John Crosetto
5 years ago
I'm a shade tree mechanic and usually work on my own vehicles but if there is something I don't have time for or don't want to tackle I take it to Jim's. They are incredibly nice people to do business with, straight forward and extremely fair with their pricing. It's hard to find a good honest auto shop and anyone that has dealt with Bob over at Jim's knows he's worth his weight in gold. I'd give ten stars if I could, thanks for all your help Bob, past present and future!

  Susan Biederer
a year ago
Matt is the best tow truck driver! I actually request him when I need a tow. Jims towing & automotive are honest mechanics. I recently had to have a transmission so I asked Bob who he recommended. Bob is the owner & a very honest person. Once Sears mechanic told me I needed an alternator. I took my car to Bob. He tested my alternator. He said, "you don't need an alternator". Shame on you Sears! Thanks, Bob ; ) oops! That's an old review I forgot to post. Danny is current owner, Bob's Son. Both are honest. I won't take my Car anywhere else. Honest & trustworthy ; )

  christopher Truewings 20244 swanson
a year ago
I know people that used them quite a bit and did great work, but when I send them an email for an estimate on an engine repair, I get no response.

  Deaira Graves
2 years ago
Spoke with a woman named Renell, very condensing and rude. Talked over me and did not help with any information and basically told me I was a liar. Was my first and definitely last time using this company. Hope they hire better font desk staff in the future

  Halina Minkiewicz (Coach Halina)
2 years ago
Get there quick and got me home safely with my car. Thank you

  Twin Jamo
5 months ago
Number one place to bring your car for quality and warranted work.

  David Dunt
6 years ago
I've been using Jim's for all my automotive repairs for 30 years. NEVER been disappointed. The owner Bob has always been honest , and worked at getting me the best value for any repair. Every friend that I have referred to him, is now a faithful customer! Aces in every way!

  Dan Compton
5 years ago
First and foremost, they do great work. Otherwise, who cares?Second, it is almost always done by the day's end - no waiting around for days while the mechanic "gets to it."Third, the price is always reasonable for the work done - I've had friends and acquaintances ignore my advice and go elsewhere and pay double what I've paid for the same work.Fourth, they're honest. They don't do work that doesn't need doing, and if they tell you it needs fixing, it does.I've been using Jim's Towing for years, and I tell everybody I get the chance to tell: "Take your vehicle to Jim's" I know that it sounds a little hokey, but you just don't find service like that very often, or at all.

  mike ctiroofing
5 months ago
Great people to do business with.For all your auto