Runde Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Collin Mccalley
a week ago
It was a very easy and pain free process. I go referred to talk to Geoff Barklow and he did an amazing job! We did most of the transaction via email which was very convenient for me. I was able to stop in and test drive the car I wanted and he gave me numbers on what my monthly payment would be. The next day I came back in and we signed the finance papers and we were in our new Equinox!! The whole thing took maybe 30 mins! Would definitely come back to Runde and work with Geoff again!

  Robert Biggin
a week ago
Excellent buying experience was created by Tim and his team at Runde Chevrolet. My family and I had a lot going on, but they made it very convenient for me to purchase my new Silverado.

  Kayla Rawson
3 months ago
These guys take amazing care of me. Anytime I need anything- even if they are booked solid- they always work me in. I thought my fuel pump going out would be a much bigger deal and take a lot longer to fix. I called Casey at 730am and the guys had my traverse parked back in my driveway by 1pm. Top notch humans that always go above and beyond!!

  Andrea Huston
2 months ago
I was very happy with my experience at Runde, there was no pressure ever and I was only reached out to see if they could answer any further questions. They respected the fact that it s obviously a big financial decision and I needed time to decide unlike other dealerships. Anything that been problematic since has been taken care of swiftly.

  Cheryle Cooley
2 months ago
I always have a great experience when I talk with John Montgomery. You just know what he is telling you is true! John expresses that he is concerned about the owner s safety as well as doing his job.I would not take my vehicle anywhere else for service! Service Reps like John Montgomery are few and far between!

  Sarah Maus
a month ago
Our family had a wonderful and nice journey very nice and kind gentlemen name Mike he knew what we wanted. He helped us find and do research. I really recommend him. Thank you so much to the Runde family.

  Tim Steffen
2 months ago
Runde service always exceeds expectations. The highly knowledgeable staff communicate very well throughout the repair process. I am confident that the service work performed was complete and the issue is resolved.

  Brian Maki
a day ago
Dean Draven was awesome! Above and beyond on everything! Love, love, love the car we bought! Runde Rocks!

  Devin Rings
4 months ago
Terrible customer service, very high prices, will take advantage of people who don't have a lot of car knowledge. Charged my gf an exorbitant amount for a repair, at least twice the amount that anyone else would charge because she obviously is unaware when it comes to cars. Service specialists didn't change her oil during the visit to the shop even though the car was with them for several weeks, but called and scheduled an $89 oil change 2 days after picking the car up from the dealership. When the car was given back to us the fuel light was on, and we barely made it to the gas station. Had to call 3x to contact the service manager and get a call back. He was friendly on the phone, but lied constantly, didn't really listen at all, and tried to talk over me.

  Dustin Heisz
2 weeks ago
I have had problems since day one of buying this vehicle from Runde predriven. Everytime i get it back from the shop within 12 hrs something is wrong. And this last time the mechanics admitted to me that is was because of something they didnt do the first time it was in.

  Troy Layne
2 months ago
After working with a salesman on a deal for a new truck, we took the afternoon off of work and called to schedule a test drive and purchase. As we started to make our way in to the dealer, they emailed and said the truck had suddenly sold. Thats either shifty sales or bad luck but either way, vehicles don't suddenly sell in minutes and apparently the truck sold 4 days prior. The communication among sales staff and web sales at Runde is clearly poor and the communication between sales staff and customers is no better. In looking over other reviews here, I see this occurence isn't unique to me (see Bomkamp review, and others). Could be bad management of sales, poor service or some sales tactic, but either way, I'd suggest looking elsewhere.

  Renne Lietz
a week ago
It was great! Salesperson was super, and everyone at the dealership was friendly and helpful

  Patrick Flynn
2 months ago
There were new people behind the service desk, so I was wondering if the quality would be consistent. I am happy to say, affirmative. 5 stars.

  JANICE WASMUND
2 months ago
Went in to address tire system and ending finding out we needed spark plugs and both sensors! They got it fixed and put in a reasonable time frame!

  Kathy Green
2 weeks ago
it was the best car purchase experience i have ever had !! Geoff and Dean- went above and beyond for me !!! thank you to both !!

  Joe Murray
6 months ago
Picked up vehicle for service first thing in the morning. I was informed of service provided, answers to concern areas and recommendations, and my completed vehicle was returned by noon. Quick, efficient, effective. Thank you.

  randy steger
2 months ago
Casey is a top notch service manager . He can listen and understand the issues you are having . Runde is a great dealership

  Jason Knapp
a month ago
I had a very positive experience buying a vehicle. No pressure salesman and very professional and straight up.

  Maxine Lane
4 weeks ago
We have been a customer of Tim Runde since 1995. Excellent service has kept us coming back

  Ella Kane
4 months ago
It was very friendly and easy! Definitely the customer service helped with my decision on my purchase

  Belinda Klaas
6 months ago
Always very kind and helpful. I bought my car new, back in 2012 and have always went to them for all my car needs. I usually deal with Casey who always goes above and beyond but everyone does a great job. I would definitely buy from them again!

  nlane
11 months ago
Overall, I was pleased with the service provided. I was appreciative of the loaner car provided to me. However, someone left a black greasy handprint on the back of the passenger seat and now I have to try and scrub it out. I know for certain it was not there when I dropped my vehicle off for service.

  Brent Bomkamp
7 months ago
If only I could give a score of 0!Drove over an hour to test drive a vehicle, even called ahead to make sure it was available and I was told it would be ready by the time I got there.We test drove the vehicle and other than a few minor issues that were to be resolved we were ready to buy it.That is when we were told that we couldn't make a deal because it had not been inspected yet and they didn't know what it was going to take to fix the issues.I was then told that I would be contacted when the vehicle had been inspected so that we could make a deal.10 days later I received a text from the sales person stating that the vehicle had been sold.

  Ronald Cook
4 months ago
Salesman was very helpful explaining the features of the 2024 truck. He was great

  Jason Koenigs
11 months ago
Ordered a vehicle and came with lots of damage. Dealer wasn t willing to do anything about it so we could take damaged vehicle or order again and pay more money. When we got our vehicle salesman barely said anything to us and didn t explain anything at all. Basically pay here and these are the keys. Would never do business there again or recommend anyone else ever go there.Replying to their comment as there is not a way to reply they never offered to order a new vehicle or bump us to the top of the list. We had to literally ask well can you honor the price of our old one, can you move our order up, can you order us a new one? What are our options. Nothing was offered! Basically told to take after they fix it or don t take the vehicle as all. Word for word we won t have a problem selling this vehicle.

  Dennis Aci
a year ago
I m from Nj, I found your dealership online. First spoke to your online rep, and then Harrison both very professional. Great communication through out. I was updated regularly and they made paperwork very easy. The whole process from ordering to picking up my new vehicle was made simple. Thanks guys, will be doing more business in the future.

  Barb Quinn
8 months ago
Polite. Friendly. Dean covered so much of Equinox features, I had trouble remembering it all. He advised call him with any questions. He was so easy to talk to, I plan to write down the questions I may have left and know He will help out. Unfortunately, I suffer from a disorder in the Parkinson family. I have not been able to drive it since the day I brought it home. Once I can drive again, I'll be getting in touch with Dean so he can continue with his tutorial. Hang on to this guy. In an age when customer service is falling to the wayside just to make a sale, he is a shining light in going over and above to make sure the customer is happy and informed

  Mark Sarazin
3 weeks ago
They got the oil change and tire rotation done quick.

  Barb Ploessl
5 months ago
Made an appointment in the morning, they got me in for oil change at 1p.m. was back on the road at 1:45....great service

  Earl Sawvel
7 months ago
The GM credits and our fair trade in for our truck made the purchase possible. We really appreciated a timely and respectable attitude from the dealership during the process rather than past experiences where we were put in a game situation of waiting and haggling by the dealership.