Trust Family Auto Services
4.4 (48)
223 N Bellwood Dr, East Alton, IL 62024
(618) 255-9200
trustfamilyautoservices.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark Chancellor
4 months ago
The Employees are extremely hard-working. They care about their customers. They get your stuff done and done correctly. Never had an issue or complaint other than sometimes they overbook. But that happens jobs change. You plan 2 hours to do a job. And then you get in there. It could turn into 4 cars are very hectic and I give this place props. I would not choose anybody else.
Melinda Carpenter
5 years ago
Guys here are great and very friendly would recommend them for all your auto care needs they do all makes and models do it all mom and pop shop
Chris C
a year ago
I had new tires put on here. I people working are friendly and knowledgeable. The price was better than the other places that I shopped around. Brian, John and Sandy will take care of your automotive needs.
4FoRela
a year ago
Do yourself a favor go somewhere else. Bought tires with warranty a year ago. Had a blow out on side wall of tire. Took tire in they wouldn't honor warranty .. I have my tires maintenancd their so no excuse. sham repair shop. Had breaks put on twice by Trust , breaks are still not correct. Pretty much everything we thought they had repaired is not repaired. Save yourself a whole lot of trouble and go somewhere else...Service: Brake service & repair
Patrick Helminger
5 months ago
Once again this team took care of a big job on a foreign SUV. Whenever possible they get and will continue to get my business!
Andi Armstrong
5 months ago
I love the mechanic Brian he is super awesome
Chris Meisenheimer
10 months ago
Great people to work with. Got my truck fixed on the first try without it going bad again later.
Don Lanier
5 months ago
Excellent Service from all parties highly recommend this dealership
Cheyenne Hyman
2 years ago
Put completely wrong parts on my vehicle, put oil for a lawnmower into my vehicle. None of the parts that were replaced were replaced with the correct parts. They put a smaller gas tank on my vehicle. The "new" Cadillac converter broke and they just welded it together. Nothing was replaced properly. It was a death trap to behin with. Got lied to about how many owners it actually had. Overall a terrible business and a rip offServices: Exhaust, Tires, Brake service & repair, Oil change
David Copley
5 years ago
Always try and take my vehicles here, last week needed an oil change and alignment ,also told Josh I had a knock on driver's side & we were going out of town so fix whatever it needs .I fully expected to spend $250 to $300 for the work being done.,when we got back to pick up the car he said that the alignment was fine I had a broken stabilizer bar,total $129 outstanding performance car runs great, can't beat an honest mechanic . Thanks again Josh & TJ!
John Berry
3 years ago
Trust family auto services mechanics are the best at what they do. They bust their brains and butts to figure the problem out on your vehicle and are reasonable with their prices. They are not satisfied until they get you right. I recommend them to anyone.
Joey Reinke
4 years ago
Seemed friendly. They couldn't get my car fixed after a week in the shop. Told me to go to the Actual car dealership and have them fix it. Left black stains on my hood and oily substance in my car. Keep in mind it is a 20,000 dollar car. Not recommended if you buy a foreign car from this dealership.
Michael Belcher
3 years ago
These guys are on time and very professional. Would take my car there anytime something is wrong. They are fair in there pricing and always give you the cost up front with no hidden fees. Trust always stands behind his work.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment
K Chanz (Cattleman)
2 years ago
Very honest with what was wrong and willing to fix only what i wanted fixed. Very polite and professional. Will be back again for my next repair.
Pamela Kuehnel
4 years ago
They are not anywhere I would sent my enemy to. This place they had my car making all kinds of noise. After they worked on the brakes.No way I will every take my car to them again
Gail Dale
4 years ago
They didn't fix anything on my car! They claimed to have fixed my brakes but a month later I had to go back to another shop and have them tell me everything with my brakes were bad!! Never again coming here!
Roger Gibson
3 years ago
Getat ppl ! They fixed my issues in a timely manner! Great prices ! I would recommend them to anyone!Services: Tires, Auto engine diagnostic, Brakes, Air conditioning, Brake service & repair, Battery, Oil changeServices: Tires, Auto engine diagnostic, Brakes, Air conditioning, Brake service & repair, Battery, Oil change
Steve McEwen
2 years ago
The staff is super friendly and knowledgeableHighly recommend this place for all your sautomotive needs.Service: Air conditioningService: Air conditioning
Dana Rhyne-Edmond
3 years ago
The gentlemen working were so friendly and amazing customer service
Brian Rezabek
3 months ago
Great service fast and friendly can't beat the price.
Chrissie Wilson
6 years ago
These guys took care of me just got a car and in loving it..
David Mercer
3 years ago
Excellent service, timely completion of job and well executedService: Body & TrimService: Body & Trim
Janine Pittman
a year ago
GOOD SERVICE, JOSH IS AWESOME!!!
Cortez Kinerd
4 years ago
They have excellent quality service
Karen Pickett
4 years ago
Gary was a very nice man.
Luke
a year ago
Very helpful and friendly
Lee Whitehead
2 years ago
Very friendly people
John Zeidler
3 years ago
Josh is awesome
Roger Gibson
6 years ago
Amazing ppl!
Andreanna Armstrong
2 years ago
Love the hospitality