Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Varner
3 months ago
I apologize for being impatient shop did a excellent job & excellent price great place to get anything fixed
Hannah Hollis
a year ago
Took my car to get the AC fixed. Left a note in my car as I dropped it off after hours that I also needed the wheel bearing replaced. Turned out to be the tie rod ends and they fixed that and told me my car was finished. Went to pick it up AC not fixed and drove it home it was a miracle I didn t get in an accident as they did no align the tires and let me drive it home. The next day we took the car back. 5 days later the AC is finally fixed but miraculously their tire align machine is broken. Took my car to Plaza tire to get the work done that should have been done by Rich s shop. My family and I have never had issues until this visit and we will not be back.Services: General repairs & maintenance, Wheel alignment
Renea Melchi
4 years ago
Stopped by the shop to see if they had time to put a tip on my exhaust. They got us in right away. The person who worked on it went above and beyond! A huge thank you for making sure that it looked good! Greatly appreciated the time he took and didn't rush just to get it done!
Elizabeth Saunders
7 years ago
Rich and his technicians are the only people I let work on my cars. Fast, friendly and honest. Always feel welcome and as a woman, that's important. They never try to upsell you on anything. Their prices are very competitive. More important to me, I've never been ripped off. Usually, repair places see a woman walk in and all they see are dollar signs. These guys are the honest ones. Highly recommend.
Al Hooper
3 years ago
Rachel at Rich's Shop is absolutely awesome. She is understanding and a pleasure to work with. She made the process so quick. Thank you so much!
Tayler Bailey
8 years ago
Absolutely horrible. A year later and I'm still finding things that this guy cut corners with (like a new radiator with the old hoses, old cap and old reservoir filled with old stop leak from them trying to seal a giant hole instead of replacing the radiator). I realize I'm a female but the kind of run around this guy gave me was ridiculous. Stole my exhaust minus the cadillac convertor, tried to give my car back to me with a giant hole in the radiator still a month and half later and then went back to fix it, took another two months and when he tried to give it back to me FINALLY 3 1/2 MONTHS LATER the Cadillac convertor was almost dragging the ground and when I pointed it out he rolled his eyes and hung it up. I still had to go get a new exhaust and because he cut corners... A more expensive radiator flush to not get stop leak in the new radiator... If he even put a new one in. I'll never ever ever go back here in a million years. I know a bit about cars, I'll just do it myself next time. He almost made me lose my job, its not worth the convenience.
Hannah Brandon
5 years ago
Rich's has done all my auto work since moving to the area. Great service. All the staff is knowledgeable and willing to help you understand.
Daniel Johnson
9 months ago
Helped me get a tire replaced in route with minimal delays. They helped me out of a jam
Alan Kaiser
a year ago
Did a great job at a reasonable price. Will definitely go back
Patrick
6 years ago
Rich's, great work and awesome prices. I won't take my car anyplace else. I recommend Rich's to everybody.
Luke Jones
6 years ago
Amazing place - they really know their stuff. Won't try to "up sell" you stuff that you don't need. Friendly and reasonable too. 5 stars
Roger Lowery
3 years ago
Good job on time and we'll reasonable recommend if you need some work done take it to him
Dolores Williams
3 years ago
They get your car fixed and on the road they're putting a motor in mine great service and great reliability
Rhonda Walker
2 years ago
Good quality service. No complaints. Will use them again.
Mark Mccall
8 years ago
Cheap Reliable and NO BS I drive an hour from crab orchard for anything other than an oil change
Judy Johnson
4 years ago
Only place I'll take my vehicles! Fast Friendly and Reasonable.
Dan McKinnies
5 years ago
Rich and his team will take great care of you.
Tim Gray
3 years ago
Great prices fast friendly service
Beverly Cain
6 years ago
Great place to take your car!
Estella Dyer
2 years ago
They went above and beyond to help me.
Kristina McDonald
4 years ago
Super friendly, Great Servive
Jennifer Kaiser
4 years ago
Very affordable
Dave Melvin
2 years ago
Quick & Honest