Helmut & Vito's Auto Svc
4.9 (297)
1430 Ogden Ave, Downers Grove, IL 60515
(630) 963-1340
helmutandvitos.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michele Searcy
3 days ago
I have been a BMW owner for 15+ years, and I have never been serviced this well! They make you feel like family!! The cost was veryyyy reasonable !! I will ONLY use this awesome shop for ALL of my BMW''s needs. I will be going back in a few weeks for my oil change!! TRUST me, this is the REAL DEAL shop. You can afford to continue to eat & live, without other establishments suck the extreme cost. Thank God for the relief!! Wherever they go, I AM GOING!!
Z. P.
a month ago
5 star business! This place is incredible! They are responsive, flexible, fair! Customer service family oriented, knowledgeable and helpful! I m a new customer, my car got towed yesterday and they treat me like their own family. Most places take advantage just because you re driving Mercedes-Benz and you re women.
milliepetals
a month ago
Quite honestly the best experience I ve ever had! From the professional level of answer the phones, handling my questions, getting an appointment and the repairs done, TOP NOTCH! The communication was fantastic, they even called me for a reminder for the appointment. Just an unbelievably wonderful experience! Customer for life from day one!Thank you!The Novak Family
Christina Lucero
a month ago
Absolutely the best mechanics. Very accommodating and honest. Always great service without issues. Previously went to my Audi dealership, but these are now our families go to mechanics. Adam is awesome !!!! Highly recommend.
Jacobo Canizalez
a week ago
Is so difficult to find a great mechanic this days. They fix my car for a great price compared to other estimates and on top of that i had and emergency and i wasn t able to pickup my car when it was ready they understand it and let me storage my car for a couple of days. Just great people.
Patra Doty
a month ago
Helmut and Vito s is the best. They have been looking after my import for years but recently, after a serious accident, they really dug in. Adam worked through many obstacles with my insurance company. He fought for what was best for my car and in the end it all worked out. I would highly recommend them for anyone looking for a quality maintenance shop. I will be their customer for life.
Amanda Geist
a month ago
Love Helmut & Vito s! Have had them work on two of my cars over the course of ten years now. They are always fairly priced and their customer service is simply outstanding.
Kevin Cawley
3 months ago
I brought in my 2014 BMW X5 with only 60k miles on it as I was hearing an odd, consistent noise. They let me know (in the nicest way possible) that my car was a lemon and the engine was shot but recommend I get a second opinion which I m doing today. Bottom line, I appreciate them being transparent and delivering some pretty bad news in a genuinely good way. I d highly recommend H&V s.
Lisa Jeanine
5 months ago
These guys are truly amazing!Referred by a dear friend, they took GREAT care of me!My car gave them a struggle and it turned out to be more work than expected but they got me done and really helped me out!I d like to compliment their camaraderie as well!Everyone seems to enjoy working there and was friendly with each other it was refreshing!Especially Adam!Thanks again Helmut & Vito s!Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto battery maintenance, Vehicle safety inspection, Oil change
Timothy Davis
2 months ago
This is the best shop I have ever been to in my life. Adam, Robert and others are so honest and easy to work with. They treat my wife extremely nice . The price is always right. My wife always speak very highly of this establishment and there impeccable service.
John Muno
a month ago
So far so good with H & V. Adam has been Professional and friendly. The work I have had done has been quoted and billed fairly no upsales or added charges. This is my new mechanic go to !
Satchel Londino-Green
2 months ago
My wife and I went to Helmut and Vito for a pre-payment inspection of a used BMW and they worked promptly and thoroughly to give us an accurate picture of the pros and cons of the vehicle, allowing us to make an informed decision. Would certainly recommend to anyone, especially for a foreign automobile.
Filip Covic
2 weeks ago
Absolutely the BEST! Have been going to Helmut & Vito's for years and the service is fantastic, and the pricing is very fair. Trustworthy and reliable, can't ask for more than that.
Suzy Jules
a month ago
Helmut & Vito s took excellent care of my VW Jetta when it needed a new wheel bearing. They are foreign car experts. They also treated me with respect and ease and went out of their way to get my leaky tire sealed by a local tire specialist. I highly recommend them.
Carter
5 months ago
Brought my car to Helmut and Vito s today and let me tell you, these guys are the real deal. Dealership wanted to charge me $4500 for a number of different services, they charged me $30 to inspect and rule out any issues.The guys at the front desk were really great to talk to as well, you could tell that cars are in their blood. 100% coming back here.Service: Auto engine diagnostic
Robert Mahowald
6 months ago
Guys really know their stuff. They helped me fix a troublesome older Mercedes, and were kind and communicated very well throughout the entire process. Very satisfied with the result. I worked with both Tony and Robert, and both of them were gentlemen and just the right kind of people you want to work with. Highly recommend!
allan bell
4 months ago
It's difficult to put into words all the value we receive from Adam and the team. We get honest advice, great referrals when our needs exceed their expertise and they do what they say they're going to do. I wish all my service experiences were like this.
Marlene Szafranski
5 months ago
I had the pleasure of speaking with RobertThey are very fortunate to have him. he went above and beyond to explain repairs and cost to me on my BMW. This business has been around for a very long time and I can definitely see why it was the first place that came to my mind when I knew I needed repairs. Thank you again Robert for all your help.
Dan Romito
2 months ago
Helmut & Vito's has been my go-to MB service team for many years. They have absolutely exceeded my expectations related to service, knowledge, timeliness and cost for each visit.
Brad
2 months ago
Great experience every time I come here. I was so grateful they fit me in to check out an oil leak that I had. Also, I know I can trust them. My friend turned me on to them a while back and like I said, always a good experience!
Cheryl Mayer
3 months ago
Helmut and Vito staff are excellent! Such nice people to deal with and you always feel like they are transparent with the repairs and the cost. Highly recommend!
Beverly Taylor
4 months ago
Always a good experience here.After changing the oil, the team inspected my car to make sure all was perfect for me to drive to Florida and back. Adam also helped me update my car gps so that I can drive safely the round trip to Florida with my 85 plus year old friend, my husband and our dog. Thank you H & V!
Roberto Racelis
4 months ago
I feel good about this place. Look. I am a new and first time customer. The issue I had with my 2009 MB ML63 was the engine sputtering at startup and when slowing down for a full stop. A diagnosis of ignition coil misfire was given together with the total cost, parts and labor and all. I like that. Whenever Im at ease, then surely you get points in earning my trust. Good job Helmut & Vito. Now I need you to quote the air suspension compressor repair.
Katarzyna Kranz
7 months ago
I hired Helmut & Vito to replace my brakes. From the first contact with the company I had nothing but great customer service. Very quick response time, estimates provided promptly in a digital format, competitive prices, scheduled service within the next few days. The associates very polite and professional, and went above and beyond. The car has been working great for a few weeks since I had the service done. Highly recommend this body shop. Support local business and give them a chance, you will be glad you found them.Service: Brakes
Rog� Galmish
2 months ago
Great service, super friendly staff and quick turnaround time. We will be back. Highly recommend Helmut & Vito s Auto Repair Shop!
Jude Abella
3 months ago
Best auto shop! Adam & Robert are welcoming & friendly! The staff is professional. Prices are reasonable. Clean shop .they take pride in their work.
Betsey Finnan
2 weeks ago
Amazing. Some of the most humble and skilled workers there. Special shout out to their extremely organized and efficient system for communication with customers!
Kreshnik Sinoruka
7 months ago
I can t say enough about the knowledge, experience and the professionalism that the staff of Helmut & Vito s Auto Service takes care of your car. The detailed information they provide regarding the vehicle condition, repairs cost and procedures is definitely something that needs to be mentioned. Great workmanship and great customer service. Thank you Tony, Redi and everyone else who worked on my urgent situation today. Keep going guys 10 out of 10 Services: Auto water leak repair, Auto engine diagnostic, Engine repair, Vehicle Inspection, Brakes, Vehicle safety inspection, Oil change
Bryan Zurlo
6 months ago
I had recently purchased an 83 300SD in Chicago which ended up leaving me stranded on the way home, thankfully only about an hour south of Chicago. Had the car towed to Helmut & Vito's where they fixed the issue. It was a VERY positive experience in working with them, very honest and reasonable prices for their work.
Alain Clivaz
7 months ago
Took my e46 for a front window regulator replacement. First time customer. Was very pleased with the whole experience. Car was returned as clean as it was when I dropped it off. I will definitely return for more maintenance above my skills. They work on really nice cars, a testament of their quality work. And the hourly labor cost is very reasonable.