Fire Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brianna S
2 months ago
I had my RV towed today by Joe and wow 5 stars for sure! The driver was calm, level headed, provided exceptional service and a good laugh. Thanks guys I will for sure contact Fire Tow if I need another service in the future :)

  Julie P.
a month ago
My son was in a car accident recently and the auto insurance company really dropped the ball with communication in how to process his vehicle, which was totaled. We are so thankful to the staff at Fire, where his car was stored, who helped us resolve the issue and were very kind and understanding.

  Ivana Georgievska
2 months ago
Scammers. They towed my vehicle cuz they considered it abandoned cuz it had expired plates, but they see the same vehicle parked on different parking spots every night. How can it be abandoned, but still used? My vehicle is registered with the State for the record, if it wasn t I would ve had issues with the police not them. Anyways, when it comes to the towing companies they are protected better than any extinct species, so not much you can really do, but accept that someone just ripped you off couple of hundred dollars. Easy way to make money. Shame.

  John Urbaniec
2 years ago
After a rough accident with my Father's vehicle it was a relief to have such great customer service. The Fire Towing Staff was pleasant and gave solid insight about the insurance claim process.

  Maen Kittana
2 months ago
I appreciate Peter's professionalism during my experience with the towing service. He was prompt and conducted himself in a highly professional manner throughout the entire process.

  Dina Hoday
4 months ago
When our truck got into an accident Fire Towing was called by the police to pick up my truck. It was terrible communication on the drivers behalf. When an accident happens there is no empathy and communication on what is being done especially when I told the driver I have never had to use a towing company before. The process was new for me and the driver was arrogate when I was asking questions. I would not recommend using them.

  Michal Galcik
a year ago
Best towing service I have ever used!! One of our moving company trucks broke down and after a different tow company no call no showed me Steve&Jake from Fire Towing Services responded fast and were very professional. I recommend to Hire or to make a Contract with this company! To top it all off they saved us about $1,200 compared to the company that no call no showed usService: Special vehicle towing

  steven compian
5 months ago
The lady answering the phone did a good job and Jeremy, the driver who came out to get me was very professional and even drove me home after dropping off the truck great service

  Beth Walker
a year ago
On Christmas Eve we had to have our car towed. After calling multiple businesses for both car repair and tow who were unhappy to work the holiday hours I was SO grateful for the kindness shown to us by everyone at Fire Towing. From the dispatcher to the service worker everyone was calm, kind, and patient. Fire Towing made a stressful experience much less so.Service: Car towing

  Diane McGovern
2 years ago
From the start, I was pleased. The woman on the phone was gracious and accommodating. She scheduled a tow at my convenience. I had the good fortune to have Brian come, earlier than scheduled, to tow my 2012 Prius in to the dealership. He was courteous and very professional, as well as skilled in navigating our 210 foot curved driveway. He knew his stuff and had the car on the flatbed in no time. I would not hesitate to call them again.Service: Car towing

  Leslie Sauve
2 years ago
We sat on the side of interstate 88 waiting for a tow from a company I pay yearly to help me if in need. 4 hours later and still no tow we called Fire Towing. They showed up within an half hour and towed us back to wisconsin. They were so professional and the charge was a reasonable price. Thank you so much for rescuing us. Highly recommendedService: Car towing

  Andrea Ecklund
2 years ago
We broke down, after every attempt to get the car running we were unsuccessful. I called Fire Towing Eric was very quick to gather our location. He asked if he could call me back. He called a few minutes later said he has a driver on his way. He then got the rest of our information. What a great experience all around, very professional and wanting to get us taken care of at a very reasonable price. Thank you Fire Towing. Service: Car towing

  Elizabeth Mendoza
a year ago
Junior was fantastic! Unloaded my classic dune buggy without a problem. Thanks to Fire towing for their speedy help after another company fell through last minute. Would definitely recommend!Services: Special vehicle towing, Car towing, Local haulingServices: Special vehicle towing, Car towing, Local hauling

  J. Church
3 years ago
Jaco towed my big old cargo van home, on a really clean and fancy painted snazzy flatbed tow truck.I felt very safe and in good hands the whole time.He arrived quickly and had a great attitude, he seemed wise and confident beyond his years.The dispatcher was also friendly and personable, and easy to understand, overall I had a great experience!Services: Battery service, Special vehicle towing, Brakes

  Kathleen Benton
2 years ago
We were required by the police to have our car towed by this place. They refused to take it to the location we requested. When our tow truck arrives the next day, they required additional paperwork never mentioning a fee. When another tow arrived they demanded $200. From the driver. They were rude and disrespectful throughout the process. Don t ever call them. They will hold your car hostage till you meet their unreasonable demands. I didn t want to give any star.Service: Car towing

  FA Adviso
a year ago
Dennis was prompt and friendly. Best conversation i had this year! Got my car on and off the truck no damage. And was very fair on the priceService: Car towingService: Car towing

  Kevin Wiltjer
3 years ago
I have been using this company for at least 15 years both personally and with my company!! Only tow company I d let my vehicle get towed from. They have been straight up with me!!! Always honest and they have been a great experience to work with. Between personal and business they ve towed at least 25 to 35 times in the last 15 years!!!Services: Special vehicle towing, Car towing

  Jim Talent
a year ago
Son was in an accident, police called this company to tow the vehicle out of the middle of the road. Very professional. Dennis was a great driver, dropped the vehicle in no time.Service: Car towingService: Car towing

  Mama t
3 years ago
I am surprised to see anything less than stellar reviews. I had an accident recently as well as a car problem. Both times Brandon came out to get my car. I was pleased with his quick response time and with his outstanding professionalism. I couldn't believe how fast his services were! I highly recommend Fire Towing.Service: Car towingService: Car towing

  Zafar Syed
2 years ago
Very nice and incredibly polite people. Surprised by how nice they were, even apologizing when they couldn't accommodate a request I made. Followed up when I was running late and to make sure I'd have truck returned later that night.Just wished the UHaul app was as easy to do the return process online...

  Karl Enhelder
11 months ago
Your guy Steve saved me today. Went far above what any other tow driver would do. I really can't thank him enough, just a really solid man that is want to employ if I had a business.You don't find guys like that everyday. Thank you all so much

  Melina Paraskeva Perez
5 years ago
I love Fire Towing! Brian is so quick to respond. He is efficient, professional and knowledgeable. His attention to detail guarantees undamaged delivery of any vehicle! He has been a regular go to here at CarLotz and we look forward to working with him for many years to come!

  Brody Hickey
4 years ago
Great company to work for still got a buddy that works there and still cool with most other employees. the owner John is hit or miss tho still waiting on $500 he owes me for my uniforms and company phone, but they are all very experienced and all of them know what they are doing with there trucks. Dispatcher eric and jen are very sweet and will be able to put the right guy on your job.

  Rogelio Campos
2 years ago
This guys are great, they helped me out a lot when I got a flat tire on I-88. They were very respectful of my vehicle, and most of all they are very respectful to me. I highly recommend this guys.

  Brayan Eichenwald
3 years ago
DO NOT GO! My estimate to tow my vehicle was 200 for 10 minute tow from my house. I immediately declined the offer as soon as I said that they took off $50 of the original price. They pray on people in need and take advantage of them as well. DO NOT ACCEPT THEIR FIRST OFFER! Most of their reviews come from people who only reviewed this one place. Overpriced!

  Jake Howard
a year ago
Conrad is the best a man could ask for. Speedy service, and got the work done as professionally as possible, especially since the circumstances were pretty horrible. Won t be using any other company other than Fire from now on. Thanks again.Service: Local haulingService: Local hauling

  Selenia Allen
6 years ago
I wish I could rate them a 0 cause the service was horrible. After my car broke down I was stuck in the middle of the street so the cops came and he called towing service which happened to be this one and it started out great I thought I talked to the guy and gave him the info of the place that I wanted him to take the car and he seemed like he knew the place but as I call the next day the auto shop that I called never received my car but has all my info and as I continue to call the other ones they say they haven't received my car either then as I called the towing company they said that they visited three out of the four auto body in the area and decided that visiting the fourth one wasn't worth it, so they decided to take it back to their lot and now are charging me for a tow that would have been only about 40 bucks is now over $200 I will not be using them again and I will make sure I can make every post I can I hope you guys feel good about stealing from a mother.

  alex cardenas
3 years ago
After more than three hours of waiting and missed ETAs, the driver Stephen came out of his truck completely unprofessional and aggressive in manner. Stephen even complained as he was aggravated that I had called dispatch for updates. I do not recommend using this service if they have people like Stephen on the fleet.Service: Car towingService: Car towing

  Kristen Russo
5 years ago
I originally went with Johnny s towing and they were absolutely horrible, they ripped me off- IMean come on, $195 service fee BEFORE the car gets towed?! That s absolutely ridiculous. But recenently, I used Fire towing to tow my Mercedes off of I55 and the driver was there 20 minutes early, I think his name was Brian if I can remember correctly. He was very helpful and assured me everything would be taken care of and went out of his way to drive me to the dealership.

  Michelle Mathena
3 years ago
At 10:30 pm the day before New Year's Eve, they towed a full size moving truck from the burbs back to our office in Chicago. Very reasonably priced, fast and professional. Don't use anyone else if you need a tow - call these guys!Service: Special vehicle towingService: Special vehicle towing