O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tracy Graham
5 months ago
Knowledgeable and helpful staff made it easy to get the parts I needed, in stock that day. Also, the tool rental service is really nice; borrowed two items to do the job, returned them and was on my way, no hassle.

  Cristie Smith
2 months ago
The 2 guys that were working today were very helpful & I truly appreciate them for everything! Will be back when I need more parts!

  Tree Hugger
5 months ago
Great place and affordable costs for all kinds of auto parts needs and very helpful staff too.

  Brock Holloway
11 months ago
Dixon O Reillys is much friendlier and easier to work with than the Rock Falls O Reillys.I had tried exchanging a part I had bought two years prior with a lifetime warranty to the Rock Falls, O Reillys, the lady behind the counter, would not exchange my part, and she accused me of not bringing the original part and wanted me to pay full price for a new one.So I drove over to the Dixon O Reillys, which is about 25 minutes from my house walked in and a nice gentleman there had the new part ordered within 5 minutes and said there would be no problem at all exchanging it

  Karl Siebel
a year ago
The staff doesn't want to help or even take your money. It would have been fine if there was self checkout but otherwise you have to wait a while for someone acknowledge that it's their job to take my money in exchange for items and not stand there and hold the counter upright. Was an interesting visit for sure.

  Ian Radcliffe
2 weeks ago
Nice people. Big on manners.

  Linda Bailey
4 years ago
Extremely nice and helpful people. Since our elderly parents car battery had a Ken Nelson sticker on it they had us go there to see if there was a valid warranty that could be used. Employee Dang was outstanding and when we came back changed out the battery for us for much less than the Buick dealership. Thank you !

  Kerry Hans
2 years ago
Always very helpful for me as woman who knows nothing. They came out and looked at my truck and noticed & told me what I needed to stop the oil leak. I bought it went home and hubby was so proud of me Thank You O'Reillys!!!

  Catherine Decker
3 years ago
Once again gave me the wrong parts. The kicker was that not only was it the wrong part, it was something that came off of someone else's vehicle. Clerk said it's been there for at least 10 years and didn't know who brought it in or what make/model it was for. He sure didn't mind charging me $177.15 for it. The box was taped shut, didn't think it would contain someone else's junk. This place is a joke. I can't say I have ever received the right parts unless I picked them out myself.

  Elizabeth Krokson
a year ago
Guys were very helpful and friendly. Got me everything I needed to fix my car.

  Joe Hintz
a year ago
Guy tried to sell my friend a timing chain for a 230 Chevy 6 cyl said chain only no gears for chain though...Problem is that motor only has gears NO CHAIN IN THESE MOTORS TOTAL FAIL

  JEFFERY Musgrave
2 years ago
Great parts store. They didn't have my part in stock. Got it delivered to the store in 4 hours. Thanks goes to Jeffrey who was working the counter that day.

  Jason Palmer
5 months ago
Smart staff and good service.

  Dave F
3 years ago
Associated was helpful finding freeze plug (rubber expandable) larger than they carried in stock for next day delivery.

  Jeff Brown
a year ago
Do not use any O'Reilly Auto Parts products, as they do not pay their suppliers and/or contractors.

  Jon Grigsby
5 years ago
Awesome Customer Service. Friendly and clean environment. All merchandise easily accessible. I strongly recommend O'Reillys to everyone

  Roger Inboden
3 years ago
My car wouldn't start - had them test my battery, said it was fine but my Alternator was bad; took it to garage total opposite.

  Larry Alcala
4 years ago
The folks here are very knowledgeable, prompt and courteous. It was a pleasure doing business with this store.

  James H
11 months ago
Nice store. Puts autozone to shame...

  Greg Hughes
3 years ago
I needed new batteries for my car fobs. They were very helpful and got me fixed up.

  Meghan Kurzac
7 years ago
Thanks to the new manager Justin, we won't be doing business with O'Reilly auto parts in Dickson anymore extremely rude and always having issues with parts failing as well

  Jimmie Austin
a year ago
Very helpful and dependable will definitely return when needed

  Kenny Davis
3 years ago
Rob is always very helpful and gets me everything I need, quickly

  Chris Mason
7 years ago
I prefer this place over AutoZone. These guys are always helpful

  Brenda S Smith
5 years ago
Always very helpful and seem to have what you need.

  John Lords
4 years ago
Incompetent manager and counter people. I will never shop at the O'Reillys in Dixon. I'll take my business to farm and fleet.

  Amanda Hughes
3 years ago
Great prices on the parts you need.

  Christopher Wilson
4 years ago
they got me taken care of... real nice...

  Drayton Nill
5 years ago
Nice guys,patient with a non-car guy like me!

  Richard Weaver
5 years ago
Becca has great knowledge of the products and parts.