Bockman's Auto, Truck, and Tires of DeKalb
4.9 (89)
112 Industrial Dr, DeKalb, IL 60115
(815) 754-4200
bockmans.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nancy Finn
3 weeks ago
I had the low pressure light come on in my 2024 CRV-Hybrid. I called on a Monday morning and they were able to make me an appointment at 2:00 PM that afternoon. They fixed the tire which had a bolt in it and reset my TPMS very quickly!! I was amazed at the cost as it was very reasonable! I will always take my car back to them as the people were very friendly and knowledgeable.
Michael
2 months ago
Best experience I ve ever had at an auto repair shop. They went out of their way to make sure I had a ride to and from my place while my car was being repaired, and prices were reasonable
John Bijold
6 months ago
Excellent staff that truly care about you. Breaking down is never fun and stress free but the amazingly friendly and understanding staff made it all the better. I wish there was shops like this everywhere in the U.S for piece of mind. Stop reading reviews and comparing shops, go here I promise you will not regret it
Justin Bend
a year ago
I have now had two very-positive experiences with this place! Both times were immediate emergencies and they came through for me. I also could not believe the minimal charge for both emergencies. Greg and Vicky, as well as other staff, were professional, friendly, and extremely helpful. Hats off to Bockman's Truck & Fleet!Services: Electrical, Auto engine diagnosticServices: Electrical, Auto engine diagnostic
Tiffany Busch
a year ago
I have used Brockman s Auto on multiple occasions and they have always been more than fair and extremely helpful each time. Even when another mechanic broke something in my car, Brockman s fixed it for me in under 30 minutes and free of charge. They are great people and I will never take my car anywhere else!
James Castillo
3 years ago
Best shop around!! Always willing to help out with our tight schedule and needing to get our truck back out on the road. Great work and very reasonable pricing. We have all our maintenance done here. If it were not for KathyWe would not have made it through our first year with a new business.We owe everyone at this shop a huge thank you!!Quick UpdateThis last review was about three years ago since then I ve been back to the shop a number of times had a new differential installed Jim the mechanic in charge was awesome in every way and did everything he could to get this truck finished so we could get back out on the road.Thank you for everything you guys do Kathy Vicky and Jim without you guys we would be in a world of hurt.Our most recent fix was a issue with our exhaustJim had this fixed in no time and back out on the road. Any of you over the road truckers running down 88 through Illinois. Don t hesitate to stop here at Bockmans there fast and very reasonably priced.Thanks Kathy hope to see you guys soon
Jeffrey Hecht
3 years ago
Just recently completed an annual service checkup of the Ford F-53 that powers my Winnebago RV. Even though there was no rush they were able to take me in the next day for oil/filter/rotate front tires and checkup. Picked up the day after. No problems, service done fine, the price is great and they re local to where I live. Very pleased, and will be back for future service needs!
Andy White
2 years ago
I called Bockman's to have them look at my RV that was recently purchased. They changed the oil and tightened the parking brake. They said everything else looked really good and no additional work was needed. Their honesty and professionalism is second to none. I will continue to use Bockman's for all my RV mechanical needs.Services: General repairs & maintenance, Oil change
Ed Berry
2 years ago
We are traveling the country in an RV and needed service. This business got us in and took exceptional care of us. From the moment we called to the service and the technician Josh we could not be any happier. This is a professional well run business. We greatly appreciate the service they provide it to get us back on the road.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
Justin Elliott
7 months ago
Great service! Took our box truck there to have it serviced and completed our DOT inspection.
Sheila Martin
3 years ago
Had a few issues with car called Bockmans and they gave me a quote and fixed all problems in 1 day. Very friendly and efficient. I spoke with Kathy great personality. If I ever need a mechanic again I now know where to go. Thank you to the whole team and have a great weekend
Adam Schuessler
3 years ago
I was able to get my truck in that day and it was ready to go the next day. They were great, fixed the problem, explained the problem and didn t sell me on unnecessary work. The cost for repairs was very reasonable. Now that my truck is out of warranty they will be my new service center, unless that dude calls me again about trying to reach me about my cars extended warranty Services: Auto engine diagnostic, Oil change
David Culp
3 years ago
I was visiting from out of state and found out I needed front end work done on my 2012 Dodge dually. The dealership in town quoted me a very high number. I was told by a couple people Bockman s was the place to take my diesel (there are not many places in the Dekalb area that can work on both diesel and dually trucks). Bockman s quoted me $2500 Less than the dealer. They took my truck for a test drive (which the dealer didn t do) and even took me over to the truck to show me what was needing done. They went the extra mile to ease my mind and assure me this is what needed to be done. It took them a day longer to finish but Kathy was very professional in keeping me updated with what was going on. Now I can head back to the west coast and not have to worry about my front end and brakes. Thank you to everyone at Bockman s!
Gary Obrokta
2 years ago
I usually service all my own vehicles, but I had a new to me large desiel rv that had to be ready to head south for the winter soon. The lady let me watch the mechanic, he did exactly everything that needed to be done.5 years later they are still taking care of anything I can't handle. Clean efficient and fair price.
Brandon Warren
3 years ago
Great work by a great company. Old school business model of actually putting the customer first. Hard to find quality work on HD trucks and these people are straight shooters that go out of their way to make sure you re happy. Would highly recommend.Service: Steering & suspension repairService: Steering & suspension repair
Daniel Garrison
2 years ago
Extremely professional and good prices. Great communication on issues regarding my vehicle and had it done when they said it would be.Took another vehicle in and was given a ridiculous quote. I was shocked. I m not going to go into detail, but it was disappointing to say the least.
Alona Avtunich
a year ago
I had an inspection today. Everything was nice and fast. Very friendly stuff. I recommend this place for everyone.
James Green
4 years ago
Had a breakdown on my F250 diesel and needed it ASAP for snow removal, Got me in right away and had the repair done in less than a day for a great price!Kathy and the team are great to deal with!
Nancy Warren
3 years ago
I just think you guys should have allowed me to use the $$$ off coupon that you mailed me. I have spent over $3,000 there in the last few weeks and I think it was something that you could have easily chosen to do for me.I think the mechanic (Mark) is top notch and did a fantastic job on my truck.Service: Steering & suspension repairService: Steering & suspension repair
Linda Odom
3 years ago
I had a few problems with my truck & LQ trailer, Kathy got me in quick and they were able to resolve the problem pretty fast. I like working with the staff at Bochman's, always very nice!Services: Electrical, BatteryServices: Electrical, Battery
Nick Henson
3 years ago
Wow! Kathy Craft and Vicki Maertz are just fantastic to work with! Scheduled my Jeep in right away, provided updates and had me back on the road in a day. Thank you!Services: Air & cabin filter replacement, Tires, Steering & suspension repair, Brakes, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Steering & suspension repair, Brakes, Battery, Oil change
Evelyn Rodriguez
3 years ago
Ken and I would like to say how happy we are with the services provided for us at this time, when we are all trying to be safe. Thank you Jon Bockman, Vicky and crew. Take care and be safe.
Theisen Roofing & Siding Co
4 years ago
The DeKalb location has a friendly, professional staff. The work done is of great quality. We will continue to use Bockman's services.
Ian Hubik
2 years ago
Great customer service. Refered from a friend as the spot for deisel vehicles. It took some time to find the part, but they tracked it down and everything works great
Dion Brewington
5 years ago
Took my F250 and trailer there for the safety inspection. The people were super friendly the service was fast. Definitely recommend!
Ray Palczynski
3 years ago
I visit every six months for safety lane checks. Office staff and service technicians are always very polite and efficient. Great experience every time!
Gene Fogle
3 years ago
Truck and trailer inspection is a state and DOT requirement. The truck lane and the folks that operate it at Bockman's are professional and efficient. Thanks for assisting me.
Lisa K. Rinker
4 years ago
Mike's and now Bockman's has services our fleet for 15 years. They are always fair on price and very competent in skill.
David Higgins
2 years ago
I don't know yet so far so good very friendly and knowledgeable but we will keep you posted as to quality and prices I will give them a 4 star for first impressions.
adam rex
3 years ago
Great service, put my mind at ease on a new to me used vehicle. I will be back for future needs. Thanks again.