Bernhard Auto Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Denise Barney
a month ago
Clint and his team are great, I have had my vehicles serviced with them for years. They are professional, knowledgeable and fairly priced. I am confident that I am driving a safe, well maintained vehicle when serviced by Bernhard Auto Works. Thank you, Robert Bucheli Jr

  Patty Rachell
4 months ago
Excellent work on multiple cars in our family. Comprehensive and explains issues clearly and precise, to know what issues need immediate attention and others that can wait for another visit. They also worked in a timeframe of when my daughter was in town, completing multiple issues in a timely manner and staying late to finish within the window of time she was home. Great group of guys!

  Deanna Louveau
4 days ago
Berhard does an excellent communicating and excellent customer service. I appreciate you always fitting me with n for all my automobiles. You guys are the best!

  Shirley Stafford
2 months ago
We cannot say thank you enough to the professional staff at Bernard's. We took our vehicle there to find the cause of the "check engine" light coming on. The cause was determined and an additional inspection revealed numerous safety/ mechanical issues. The vehicle being a 2007 with about 93,000 miles and most items were definitely original. Items were flagged as needing replacement and other items were suggested. Having needed and suggestion items replaced were cost competitive and changing our new vehicle thoughts were not comparative. Thank you Bernhard.

  James Sperry
3 months ago
Just an unbelievable place where they truly treat customers like family members. We had our vehicle towed there then it sat for a long time until insurance was figured out. They never pressured us on repairs but helped us navigate our insurance!

  Ryan G
5 months ago
Great work done! Very happy to find great people to work on older cars, classics etc.These guys know what they are doing and other shops wouldn t come close to d the work these guys did! Full custom exhaust with cutouts, race rear end installed, made about 20 other things that got to professional level

  Lois Roettering
4 months ago
A great place to take your car for repairs, oil changes or any problems you may have!!! Over the top professional and experienced!! I just had new tires put on and the company could only get 3 of them and they went out of their way to get me better tires for the same price!!! Very pleased with their work!!!

  Connie Lisch
2 months ago
Used Bernhard Auto Works for my company car maintenance & was so impressed with the service that I switched from OFallon dealership to them for my personal auto. I m glad I did, the service was as good as expected & tracking service is simple.Their dog is amazing.

  Ethan May
3 months ago
Friendly service. Nice software that shows what's wrong with the vehicle, including pictures taken by technicians. Honest billing: They once admitted a mistake that would have resulted in an extra $500 in service.

  Hope Ewing
a month ago
Highly recommend. Staff is thorough, skilled, and personable. This is the shop you need to make a part of your vehicle's life and yours.

  Carol Wright
4 months ago
I especially want to send out a special thanks to Clint, who did so much to help me with the issues with my car. The service was done in a timely manner, they were kind and courteous , and my car is running well.

  ianarno
2 months ago
The staff at Bernhard has always been straightforward with me. They ll give recommendations based on your goals with your vehicle vs trying to sell you the moon.Clint and Neal especially I have spoken and worked with most frequently. They are very well spoken and well versed translating into layman s terms their assessments and recommendations.I cannot recommend Bernhard s enough!Service: General repairs & maintenance

  Mike Augustine
2 months ago
I take all my company and personal vehicles to Bernhard Auto. Very professional- knowledgeable and most importantly- trustworthy! Highly recommend!

  christina gilchrist
6 months ago
They did a great job! My new tires are wonderful and it really made a huge difference for my truck. Everyone is very friendly and helpful.Service: TiresService: Tires

  Carol Morgan-Wirth
5 months ago
We have been going to Bernhard for the past few years. They are thorough, honest, and do quality work. Highly recommendedServices: Tires, Wheel alignment, Battery, Oil changeServices: Tires, Wheel alignment, Battery, Oil change

  Rotorhead International
3 months ago
Great service--nice guys. Had a wheel refurbished to remove some curb rash and four new tires installed. Accomplished on time and with quality work. I'll be a repeat customer.Returned for new tire installation. Not disappointed. They were quick, reliable, affordable, courteous and professional!Service: Tires

  Alana B.
6 months ago
I stopped by because my car was having some issues. Neil helped me figure out what was wrong and got the issue resolved. Someone give this man a raise!!! I highly recommend just from the short interaction I had. Neil was a great comfort in such a stressful situation.

  Kayla Mason
11 months ago
I honestly felt like they set a new standard for customer service. Everyone was extremely friendly, informative and accommodating. I didn t feel like they were trying to up sell me on products that I didn t need. I noticed the same standard of service provided to other customers over the phone as I was waiting. A lot of places say your family but I have to say this was the first time I truly felt this claim to be true.Services: Wheel alignment, Auto tire replacement

  Susan
3 months ago
01/01/24- I wouldn't trust my car to anyone else, and I don't. 2/22/21- Add electrical repair to this list. Issues with Smart Junction Box, they found it, fixed it and got me back on the road in no time. 9/30/20: There's nothing these guys can't fix! 2015 Hyundai Veloster, Clint helped me with new wheels and tires, I love how my little car drives! These guys are legit. Honest and up front, if there's an issue, they show it to you. They tell you how long it would take and the cost UP FRONT! No surprise billing, no slight of hand. Great customer service, and they prove how much they appreciate your business. No need to go anywhere else. 9/20/19: Came to my rescue AGAIN! When dealership would not fix an issue, Dave and his team fixed it right there, on the spot!Services: Electrical repair, Air & cabin filter replacement, Tires, Wheel alignment, Oil change

  Dottie D
8 months ago
Always take good care of my car. Get me worked on in a timely manner. Always enjoy working with Clive. He brings it down to my level and doesn't pressure sell however lists suggestions on printout for me to consider.

  Debra Cowger
5 months ago
Great work and thorough. Price charged was spot on with initial estimate. We are regular customers. Highly recommend.Service: General repairs & maintenanceService: General repairs & maintenance

  Christopher Boehne
9 months ago
Pricing was upfront, accurate and absolutely worry free. Clint was extremely professional and constantly keep me updated. Couldn't have asked for any better service than what Bernhard gave to my daughter and I.Service: General repairs & maintenanceService: General repairs & maintenance

  John Bauer
8 months ago
I think the best I can say about this place: is that they are honest. It is like finding a needle in a haystack to find an honest auto shop now. Bernard's will do a quick inspection of your vehicle when you bring it in and will give you photos showing what your parts look like. If they think a part needs fixed or replaced, they will let you know. Other auto places that I have used in the past, will tell you about things that need to be done, when they really didn't. Or those places will claim to have done work when they didn't. Bernard's may not be the cheapest out there, but they are friendly and always stand behind their work.Services: Steering & suspension repair, Steering & suspension replacement, Vehicle Inspection, Auto battery maintenance, Battery

  Deanna Stanley
5 months ago
Always a great experience with the Bernhard team! Particularly appreciate their attention to the overall health of our vehicles!

  Max Kirtian
4 months ago
Fantastic customer service with quick but professional wait times on all of my vehicles

  Betty Siburt
a year ago
Squirrels did damage to gas line on our Ranger. Took it to Bernhard for repairs as we had good luck with them in the past. Again, repairs were made timely (over holiday weekend) with great results. Most of all I would like to say how responsive they were to our needs. We heard from them several times to let us know status of the repairs .. great customer service. And friendly on top of that! We will definitely use them in the future. Thanks!!

  Craig Hansen
5 months ago
Great group if guys that are well educated, caring and professional. If you want a place that will fix the issue correctly on the 1st visit, this is your place.Services: Electrical repair, Tires, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Tire rotations, Auto A/C replacement, Wheel alignment, Air conditioning, Wiper blade installation, Oil changeServices: Electrical repair, Tires, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Tire rotations, Auto A/C replacement, Wheel alignment, Air conditioning, Wiper blade installation, Oil change

  Laura Havranek
8 months ago
Bernard Autoworks have been servicing my vehicles for several years. I can count on their prompt timely service or assistance with problems, needing wiper blade replacement due to a sudden icing sleet or a quick check on tire pressure when a sensor alerts. I recommend them highly, they have a work friend named Zeus Services: Tires, Wiper blade installation, Auto brake replacement, Oil changeServices: Tires, Wiper blade installation, Auto brake replacement, Oil change

  Debbie Vandever
6 months ago
Clint was very professional and friendly. He explained everything that was going to happen and how long it would take. I recommend Bernhard.Service: Oil changeService: Oil change

  Rose Jentsch
2 years ago
Bernhard s came highly recommended when I was talking about needing an oil change on my car. I decided to make an appointment and I wasn t disappointed in my service. Not only was my initial phone conversation with Ken very informative and professional, the day of, I met him and his co-worker Clint, and I was given the same treatment. They provided detailed instructions on what I was to expect and they went above and beyond to make my experience the best. I ve never had anyone or company go to the lengths they did. I was provided detailed instructions on things that needed addressed so I could make sure I have a safe and reliable vehicle for myself and family. I couldn t have asked for better customer service. I was treated like I was one of their family members. If you are looking for great service, great quality work and a company that has your best interest at heart I d definitely take your vehicle to Bernhard s. I definitely left a happy customer.Services: Brakes, Brake service & repair, Oil change