Vale's Auto Repair & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rigo Paramo
2 months ago
Great customer service along with honesty is difficult to find, but here at Vale s Auto Repair I found both. I called Vale s for a tow truck and ended up trusting them do the work on my vehicle. After the vehicle was given back, the owner called me to make sure everything was ok with repairs and make sure I was satisfied. Price was reasonable and work was great! I highly recommend this place to family and friends and will be going back.

  Karim Kanji
a month ago
Best in the business! Truly a hidden gem of North Chicago! Not like typical mechanic shops in the area. The team at Vales actually care about their work and have high standards on how they operate their business! A mechaihc you can actually trust! Good prices and quality work! They also offer tow services!!

  John Forward
5 months ago
Best repair shop around. They can do it all. Reasonable rates and go above and beyond. Thank you so much for the excellent diagnosis & repair. Will be back and definitely recommend to everyone. Oh and loved the dogs!

  Bernie Saldana
6 months ago
Highly reliable Mechanics! They always maintain my vehicles in great shape. Any issues on my van & they have always helped me keep it running smoothly. They also do a very good job with tinting vehicle windows.Services: Transmission, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto brake repair, Tire rotations, Engine repair, Transmission replacement, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Air conditioning, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Transmission, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto brake repair, Tire rotations, Engine repair, Transmission replacement, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Air conditioning, Auto maintenance, Auto brake replacement, Battery, Oil change

  Claire Alonso
a month ago
Very friendly and helpful. Fixed my car quickly and efficiently. Good prices.

  Gathia Dunn
3 months ago
I believe the gentlemans name was Valentine, he was very helpful, professional and patient. Service was top not h and he also ensure to secure my vehicle at the collision center while they were closed.

  Erick Rivera
a month ago
I've been taking my cars to Vale's Repair for many yrs now and I always get a good service!

  Sean Mangan
2 months ago
REALLY GREAT! I GOT A FLAT AND THEN ACCIDENTALLY LOCKED MY KEYS IN THE CAR. VERY FAST RESPONSE TIME AFTER HOURS AND AN INCREDIBLE PRICE.

  Irakli Qituashvili
3 months ago
Had headlights to change asap, got there last minute but they still didn t refuse to accept and help me out, great service!

  Amy Hoehne
4 weeks ago
Very professional and kind!! Got the job done quickly and efficiently. Thank you for your service!! Will be back for sure!!

  Patricia Martinez
4 months ago
The best father, and son team around! Grateful for a local, fair, and expert auto repair such as : Vales Auto Repair #Thebest Their promptness, and service is 5 !!

  Arlette Luviano
3 months ago
They always take great care of my car. Always a positive experience.

  Eric Email
8 months ago
I had a breakdown at 1am with no idea what to do and in a city I don't know. Only Providence could have led me to make the wise decision to call Vale's. 1 hour after calling this company I was safely sleeping for the night and my car was on the way to get fixed. 9 hours after my nightmare i was on the road and at a competitive price too. The people here actually care. If you are ever in danger and need a helping hand, you should call them too. This is not just customer service, but real community.

  Samantha Irby
4 months ago
Awesome communication patient and understanding while doing an outstanding repair job my new source for any help with my car

  Alison
a year ago
I highly recommend Vale's Auto Repair & Towing. Valentin (the owner), his son, and his entire team are very knowledgeable and friendly. They found the nail in my tire, patched it up from the inside, and gave me great tips on my car (tire care, etc). I was in & out of the repair shop in under 1 hour. I will be coming back here for any car maintenance and repair in the future.So far I have returned for an oil change, tire replacement, strut suspension repair, and auto body repair after a car accident. I have been 100% happy with all the work that has been done, and the communication every time has been outstanding. It's rare to find such find such hardworking and honest people to trust with my car.

  Anayeli Herrera
6 months ago
Great service! Employees were efficient and management was awesome. My vehicle was ready in no time!Services: Brakes, Oil changeServices: Brakes, Oil change

  Kimberly Lee
11 months ago
It was so easy to make an appointment and drop of my car! They let us know everything that needed to be fixed and the priority level of the repairs with pictures and prices.

  Emily S
2 years ago
I stopped by for an oil change and an inspection to make sure that my car was good to go for a long road trip. I did not have to set up an appointment and was able to have my car in and out quickly!The owner of the place is so nice and welcoming as well as the his son! I definitely recommend this place!Services: Vehicle Inspection, Oil change

  Lesli Fuentes
6 months ago
Amazing service! Highly recommend! Very helpful, friendly, and trusted service. 5 stars!!

  Adan
a year ago
Scam! scam! scam! long story short I ve been to this guy two other times before my recent ones and only because the things I needed done where an emergency and even then the price was a little iffy I recently just went to him for the third and final time for a job that would ve costed me $370 which is OK because I expected to spend anywhere from $200 to $400. When the guy called me. He told me the job was $1000. I asked him why he said because he also fixed other things on my car that needed to be fixed keep in mind I did not give him consent to do any of that. He then stated, I thought you would ve wanted it done, he ran of my bill from $370 to $1000 and all he can say is he sorry I tried taking my car and he wouldt let me go till I paid the $1000 on top of that the job it originally went in for didn t even get done. I got my car back the same way it went in after spending $1000.

  Braja Knox
2 months ago
My family and I been going here for years. They always come through for us!

  Marie Martinez
4 years ago
The father/son duo are ASE certified, and are very honest and good quality work. They also have a pet dog in the shop, that is very sweet and they take good care of it. But the reason I'm leaving a review is because I had to go to them after Nissan Dealership gave me an outrages quote for a single repair. This shop was very reasonable and fair with their quote. Great reliable service. I HIGHLY recommend them and can vouch for their service.

  Hope Chang
a year ago
Vale's was kind, trustworthy, and efficient! We brought in a used car for inspection before purchasing, and Vale's was honest about the value and quoted us for repairs and ultimately saved us from a terrible buy. Shoutout to Nala and the pups that made waiting wonderful!

  Taryn Crump
3 years ago
This is the best place we have gone in all of Illinois. They are honest they are fair and they work very fast. The prices are very reasonable for the work that they're asking to do. Plus they go out of their way to be able to help you and provide excellent customer service. They use those feet mats so they don't get dirt in your car. and we took the car to try and make sure it could pass inspection and they drove it to pass inspection for us just to make sure that their work had been completed.All in all top-notch place I will go there for the rest of my time in Illinois

  Rania A.S.A
8 months ago
Best mechanic ever, great quality work low price and an amazing service in general vales is the man I wouldn t go anywhere else

  Allison Rose
4 years ago
I 100% recommend Vale s Auto Repair. I don t usually do reviews but my check engine light came on when I was leaving work today. I was freaking out and called Vale s and they told me to bring it right in. Fast and great customer service. Their prices are very reasonable too. I will definitely be coming back for all my maintenance needs.

  Erika Galeana
2 years ago
Tow truck came super quick and they helped me fix my car in the same day too! They were so nice and helpful and everything was so quick, I recommend coming to them for whatever you need!

  Nickolaus Crump
4 years ago
Seemed like great guys. Had to get the AC on a 2004 Honda fixed. They were quick (had me in and out in under an hour), they were professional, polite, and did the work for a good price.

  Ashaunti Nyawose
a year ago
Vale is a very professional and reasonable business man he ensures his customers that he will work with them on buying replacement parts,labor and pricing them accordingly.Very good vehicle servicer.Habla Espa�ol.

  Blake Anichini
5 days ago
Always quick and reliable!