Progressive Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Neal Ramseier
2 weeks ago
Took a car here for a pre-purchase inspection. Called and got in on same day with no problems. Was very quick and professional. Highly recommend this shop!

  Tania Figueroa
8 months ago
So disappointed because the owner seemed to be honest and transparent. My car wouldn t turn on and this shop was right down the road so I decided to give them a call. Owner came to jumpstart my vehicle and took it. He said a lot of issues came up when he ran the diagnostic on my vehicle but said the primary issue was the airmass flow filter. He said it would get replaced with an oem part (even called a couple dealership service departments to see if they had the piece in stock). We agreed to leave my vehicle while the part was picked up at dealership service center and replaced. I went to pick up the vehicle and was if informed that everything was working great. A week later, car didn t turn on again. The vehicle at that point was taken to get serviced at the Nissan service center at dealership. They ran the diagnostic report and turns out he used and after market part that was continuing to cause issues. He never mentioned using the after market part and in fact made it seem like an oem was used for the replacement. So essentially I was charged $500 for a job that wasn t done well, he wasn t transparent about the use of an aftermarket piece, and now have to pay for an actual oem replacement at the nissan service center.

  Alex Papadogiannis
a year ago
I had my car towed to this shop after it wouldn't start. Rene, the owner, had the car up and running by the next day. He did an incredibly throughout job at a extremely fair price. I highly recommend this shop.Services: Transmission, Air & cabin filter replacement, Electrical, Auto maintenanceServices: Transmission, Air & cabin filter replacement, Electrical, Auto maintenance

  Christopher Robin
a year ago
BEWARE! The owner will gaslight you into thinking hes helping you, showing you everything hes doing , He will have you pay for things that seem urgent and tell you that your car wont run if you dont do the services he s suggesting, he checks a box automatically and asks you to sign, waving your rights to your old parts! He doesnt even show you what he changed or how damaged your old parts were, he does the work incorrectly making you come back and saying its another problem and he continues to do the work incorrectly until he feels like you ve had enough. My girlfriend got a second opinion and they said that the mechanic provided unnecessary services. This man should be reported for gaslighting his customers to get unnecessary services and automatically waving your rights to your old parts.Services: General repairs & maintenance, Brakes

  The truth Hurts
a year ago
I called on the phone to get quote on brakes. They quoted me almost 600.00 , front and rear. But my brakes were only 60.00 per axel.I brought my truck in for another quote and after hearing the shock price , I decided to never do business with them . Go to lawandos. Foster and kimball in chicago. Cheaper prices, better service, and mechanics you can trust.

 
a year ago
I come here because it s a neighborhood business and I like to support local, but I recently came in for an oil change and left with a bill of almost $200 labor for oil change should not be $120 dollars. Be cautious and ask for price upfront if you come here.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Ethan Shaw
4 years ago
Rene is knowledgeable and knows what he's doing. I've lived in the area for about a year now and needed a Auto Tech (mechanic) I could trust that was close by. They have fixed two big issues on my truck so far and informed me of everything else that I need to have fixed before they get extremely bad. They are very fast and fix it right the first time I'd definitely recommend this spot for anyone with vehicle issues. So far I had rear brakes, calipers and rotors done. And today fuel pump, fuel filter and had it towed there from a downtown garage. For the work that was done price was completely fair.

  Mario Gonzalez
2 years ago
Horrible experience. My sister went to this location for a tire repair- nail in her tire. Simple right? Wrong! they replaced her new tires (Michelin)with two old tires. Now she has tire issues which they denied they took her tires. On top of that they left the wheel lug nuts loose. Now there are damage and have to be replaced.

  Ricardo D�az
6 years ago
Ren� gives you the best advice and a very honest and fare estimate of the work that your car requires.You can have checked every oil or liquid and refill and he doesn't even tell you.Great service, been there for 10 years and never disappointed.

  Sarah Sar
3 years ago
I have a Nissan Maxima 2000 which needed 2 rear and 2 fronts brakes, 2 front calipers and all two front and two rear rotors to be replaced. I bought the parts from the rockauto.com everything for $179.So I called this auto place and the manager gave total estimate of $300 saying the total work would take 3 hours of work. $300 for brake job sounded alot and I decided not to go there and another shop around progressive auto fix my brakes for $200 labor.

  Mr. Winston
3 years ago
My one stop shop for all my auto repair needs. They treat you like family, and not just another job. I recommend them to all that I know for repair work. Very satisfied customer of 6yrs an counting.

  Delia Rosales
a year ago
My experience with progressive has been the best they repaired my car as well as my husband truck and car and my mother in law I m so happy with the service

  Lindsay Davis-Sullivan
a year ago
The Best Auto Shop in North Chicago! Service was reliable & no hassle!!! Definitely a go to shop for all your auto mechanic needs!!!!!Services: Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Brakes, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Oil changeServices: Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Brakes, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Oil change

  Daniella Moreno
6 years ago
Great mechanics I usually deal with Renne which is the owner.,there not cheap as many mechanics aren't cheap but his work is good and has warranties!He charges 85.00 dollars per hour for his work and fixes tires,water hoses,oil changes,I believe transmissions too and various other broken car parts.Been going to him now for 4 years.

  Rey Chavez
2 years ago
Great mechanic place .they know what the doing fixing any issue with the cars. Exited to go pick up my car.

  Kevin Hernandez
3 years ago
One of if not the best mechanics you can come across. No BS he tells you what needs to be fixed. Backs their work, couldn't ask for a more honest place. 10/10Services: Wheel alignment, Brakes, Oil changeServices: Wheel alignment, Brakes, Oil change

  Dragana M
7 years ago
The most honest mechanic I've ever dealt with! I highly recommend them for your auto needs!

  Mark Espindola
3 years ago
Carero y rata!!! Stay away fron this place. this man is a thief and expensive. money hungry.he never fixed my cluth and the car stays the same.

  Mel Vizcarra
4 years ago
Had a leaking rear hose had to go out of town in a couple of days took it to the shop and they fixed it right then and there even though they were really busy! Thanks guys

  The_ Mandrewz
4 years ago
One of the last truly honest mechanics in Chicago, always take care of me and fix my car right the first time!

  Daniel
2 years ago
Very informative about the diagnostics, parts, labor, & warranty. Better than a smooth talking salesman or dismissive mechanic

  William Edwards
2 years ago
Went there for flat tire.Good service and courteous workers.

  Eric Magos
8 years ago
Great prices n good mechanics always get the job done fast

  puja patel
3 years ago
I highly recommend this place; Family owned business. Reasonable prices and great service Services: Transmission, Auto engine diagnosticServices: Transmission, Auto engine diagnostic

  Dauf Inc
3 years ago
The owner seems like he is money hungry ... does not know how to treat the neighbors did not keep his promise , and his son was very ignorant and rude...

  Edna Melendez
3 years ago
He would do other things to my car so in a few weeks I would return, he is money hungry.

  Juan Serrano
3 months ago
Very professional.

  Mildred Rodriguez
2 years ago
Very good pricing for his work

  Nelson Louis
9 months ago
Yeah check after they finish

  Angel Alvarez
4 years ago
Good service, family owned, and good prices