Paisano Mufflers and Auto Service
3.8 (127)
8601 S Cicero Ave, Chicago, IL 60652
(773) 424-8600
Claimed
Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tanis B
5 months ago
I recently experienced a catalytic converter theft and was referred to Paisano Mufflers and Service. Juan provided the best service hands down. He was communicative, followed through on his word, and repaired my car in a snap. This place will be my primary mechanic shop for sure!Service: General repairs & maintenanceService: General repairs & maintenance
William Guy
5 months ago
The shop is small but the service is HUGE!!!!! They have great mechanics who are knowledgeable and work on your car like its there own. They get a lot of business because they keep it real.
Travis Leleika
4 months ago
Amazing work! Would recommend 10 outta 10!! Went way out of his way to help me and didn t even charge extra for his time!
Ebony Simon
7 months ago
Deciding to get work done here was one of the best decisions I ve ever made! I will continue being a customer and referring others! Everyone including the owner are very professional, friendly and knowledgeable when it comes to your vehicle!Services: Transmission, Auto body & trim repair, Electrical repair, Air & cabin filter replacement, Exhaust, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Transmission replacement, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Transmission, Auto body & trim repair, Electrical repair, Air & cabin filter replacement, Exhaust, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Transmission replacement, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change
Karen Dunskis
10 months ago
I have been going to Paisano for years and always was excellent services. Fast and friendly!Very reasonable and as a woman they did not try to over charge or steer me in wrong direction told me what I needed and did not add any extra unnecessary parts. I will forever be a costumer! Thank you!Service: BrakesService: Brakes
Myiesha Boyce
a year ago
Amazing shop with some very knowledgeable people! I love coming here and the turn over rate is FAST. Car was right back with me for some breaks in 2 hours! That's amazing!! And on a weekend!!! They have a female in there too who works the front desk and can work on cars! Pretty hot if you ask me. And Juan is awesome and gave me free advice and helped me so much. I love it here. I like what they did with the place. 10/10 recommended for services !!!!
Julia Rivera
9 months ago
Excellent service, the staff was very friendly and they fixed my car on the same day. and the price was very reasonable for nothing was expensive. I recommend it 100%Services: Exhaust, Auto engine diagnosticServices: Exhaust, Auto engine diagnostic
ZANK ONE
a year ago
Engine light came on before I had to take my admission test , so I took it into paisano and I was well over impressed. The front desk guy made me feel like a friend and the mechanic explained everything down to detail. I drove 40 mins just to get my car worked here and here only . THANK YOU Paisano staffService: Auto engine diagnosticService: Auto engine diagnostic
Samuel Oseguera
a year ago
Great customer service. Although they are very busy, they were able to take care of me incredibly quickly and efficiently for a good amount of work to be done on my car. Jason and Steph always take care of me and they do a fantastic job every time.Services: Tire rotations, Brakes, Oil changeServices: Tire rotations, Brakes, Oil change
A thru Z (Pnut)
a year ago
Brought in my old Rusty Ford Ranger and they have been able to help me get it back on the road. Drum brakes and front end suspension updates. They are helpful and friendly. Don t hesitate if you need any work done on your vehicleServices: Steering & suspension repair, General repairs & maintenance, BrakesServices: Steering & suspension repair, General repairs & maintenance, Brakes
Sharon Moir
4 years ago
These guys have been very good to me. Carlos the manager is a very, very nice guy. I need a pretty good amount of work done tomorrow. But my car is older and based on my last couple of repairs they've done for me here, it's always been a positive experience. He also tries to get you in asap.2019I have had nothing but awesome service here the past few years. They are always so nice, so thorough, so fair, so helpful. I wouldn't go anywhere else! Can't beat the prices and the quality work and friendly service. They are THE BEST 3/5/20
Kennard Allen
a year ago
They repaired my exhaust, fixed the flex pipe and muffler. I had estimates from other repair shops and Paisanos was a better price. They charged me almost $150.00 less than the lowest estimate. They were very professional and explained all the work to me. I went there years ago when it was under different management. I will go back and refer my friends.Service: Exhaust
Bella Alcala
a year ago
If zero stars were an option that would definitely be my rate. I asked them for a trans line and they couldn't fix it. They made various excuses on parts. I had them do the muffler and requested the pipes a specific way and they decided to run them straight back without my consent. Never did they give me a call to explain the changes they made; they took it upon themselves to do the muffler the way they wanted to. After paying for service, they decide to tell me that one of my lower control lines were loose. Which I find ridiculous because I examined my vehicle before leaving it to be serviced and no other problems were present. This place penny pinches bringing up other "issues" to hustling me out of more money than agreed. Horrible serviceServices: Exhaust, Transmission repair, Brakes
Abel Oceguera
5 months ago
They do good work at a fair priceServices: General repairs & maintenance, Auto brake repairServices: General repairs & maintenance, Auto brake repair
Amarilis Rosado
8 months ago
Amazing service and reasonable prices!! Juan Acevedo and Stephanie Hern�ndez are great!! Thank you for fixing my van!!
Brian Adams
10 months ago
The group at Paisano mufflers are wonderful and helpful group. When I didn't have time or anyone to drop me off or pick me up, Juan did just that.
Francisco Montejano
2 years ago
The owners cleaned house, they have new management I stopped going there early last year had issues with the previous Mgr. Let's just say my car was lost and I found it across the street at just tires. I had a complete Exhaust put on my 2001 Ford expedition with engine work at aztecas. Close to 4k My engine light was still on went back twice all they did was clear the code. It failed the emissions test 3x I went back to paisanos dec of 2021 and met Juan the new mechanic, and company he diagnosed the problem I was shocked finally someone that knows what there doing. He fixed my expedition that truck runs better then when I first bought it. It finally passed my emissions test yessss I Brought two other jeeps to get fixed in late Dec and brakes all around on my 300. To the owners don't let this guy go! Finally a shop I can come back to that know what there doing. Thank you Juan, Stephanie and Jason I think was his name. I been going to paisanos for over 8yrs. The owners are good peopleServices: Exhaust, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes
C5Z06 Vette
3 years ago
Awful experiance. Lost a customer. Made several appointments. Each time i come in I waited over 30 minutes just to be told to come back later or another day. Parts that were needed that he said came in were never ordered. 3 weeks of being back and forth with the shop for a simple axle back job just to be ignored and told to come back later or some other day. Took my car to a different shop and was in and out. Should of have read the reviews. Lesson learned
Erick Russell
2 years ago
I took my Nissan Maxima here for exhaust work and left Paisano s impressed. I didn t leave feeling cheated or concerned about the work performed. Great place and cool people! Sometimes the negative comments that you read before going to an establishment doesn t always tell the whole truth.
alexis pride
7 years ago
I received EXCELLENT service. I had to have both my engine and my transmission replaced. Carlos worked with me to get the most out of my budget. Plus, he didn't charge me for some of the additional work that became necessary, in the process. He was MORE than fair; he was generous. I live over thirty minutes away from his shop, and I pass several auto repair centers on my way there. But going to Paisano is worth it!
Eddie Speezak
a year ago
Their friendly, Honest and prices are more than reasonable. I DEFINITELY will go back when my car needs more service.
Imani Odufuye
6 years ago
I've been going to this paisano muffler shop going on 2 -3 yrs, the prices are very competitive & the work is beyond reproach. In short the guys over there do a great job! Thanks guys. Especially Carlos ( the boss man) the guy couldn't be more patient & honest to boot! Keep up the good work!
Victor Hernandez
3 years ago
If I can give them zero stars i would. All they do is lie so they can have your car there waiting so they can get your money. Over price for my brakes and rotors. They put cheap brakes on. Couple days pass and the Squeaking nosie loud then before I toke it. Toke it back and all they did was put better brakes on the front and the squeaking is still in the back. Never going back
Jake maali
5 years ago
Honest review of a brake job on my Camaro.They were able to get a stubborn lug nut off that other places could not. They also got me a quick quote of pricing of work. They keep it clean and straight forward. They replaced the brake caliper, rotor, and pads for the rear passenger tire in about an hour.The only time I had to wait was for the part.First time going their and they were great.I will easily be going back for exhaust work.Again this is an honest review. They are recommend by the local advanced auto parts store and the Local Just Tires, tire shop.Thanks again!
Rosabel Sanchez
3 years ago
UPDATE: I was able to get this issue resolved. This shop has a new lead mechanic (Jonathan) and supervisor (Rey) who helped process a fair resolution. They have work to do, but they can get it done.On Thursday, June 24th, I took my SUV to this auto repair shop/Paisano Mufflers and Brakes. I have taken various vehicles to them over the years, I'm not a new customer. The following week they told us it would cost $2100 to repair the car, and that they'll have it ready in 2 weeks.Fast forward to July 25th, yes a month later, I paid the $2100 and picked up my car, only to find that I needed to return it the following day because it was doing the EXACT same thing it was doing when I took it to them.Service: Engine repair
Ericka Sanders
6 years ago
Carlos is absolutely amazing! He is personable, direct, efficient and provides you with multiple options that can work with any budget. I trust Paisano's to meet my auto-needs, truly thankful to know about their services. Great team!
Margaret Busiel
3 years ago
Always take my car here usually very happy not today. Left my car at 8:00 am had the car for two hours and then left and realized all the llugnuts on my wheels were loose not put back on correctly and they refused to fix it today. So I can drive around and have the wheels fall off.
Benny Meraz
3 years ago
Very disappointed. Took my car in for a low idle and stall, and some exhaust and transmission work. It spent a whole month just sitting there. Would have no clue what was going on unless i called them and everytime given the same excuse as to why they havent looked at it yet. After a month i went to pick it up and drop it off to another shop. Within 7 hours that shop had already diagnosed the low idle and stall issue and had given me a total for the exhaust and transmission work. This shop had me waste a whole month for nothing. 0/10
Pete1570ss
5 years ago
Seriously they don't even deserve star. A friend took his car here with a problem they claim to fix it $400. Two days later problem back he went back another $300 .He picked it up noticed it wasn't running right claim to be something they didn't do but fixed it. Four days later here he thought original problem was fixed. NOT he broke down on way taking back to Paisano's. Had to get it towed out another $175 then they pull it in garage after 15 minutes said something else was wrong at this point they want a grand to fix it.Now at this point my friend has spent almost $2000. On repairs in a weeks time last I heard was not good news. He told me he didn't want to talk about it .So if you want to give your money away to inexperienced mechanics who should stick to some thing simple like installing mufflers!!!Beware of this place.
Liliana Rangel
7 years ago
Excellent service if I could give more starts I would. I'm new in this he area and didn't know any good mechanic shops so I pass by this place on my way to work everyday. I just bought new tires for my SUV and noticed my steering wheel was going to the left & was making weird noises so I stoped by and I was greeted right away by Carlos in the office he was very nice & attentive. I told him my car not working like normal and right away they took my car & lift it up in the shop and quickly told me what was wrong. He took me in & actually showed me along with the mechanic Javier the pieces it needed was a ball joint and a sway bar and wheel alignment I'm so happy I whent here. They have excellent service & nice prices for parts and labor and I am a happy girl now that my car is running great & definitely will recommend this place to all my family & friends. Thankyou again Carlos I will definitely be coming back.