O'Reilly Auto Parts
4.4 (78)
2315 Green Bay Rd, North Chicago, IL 60064
(224) 772-1073
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Torrez
6 months ago
My car refused to start, and needed jump starting every time. Vee went out of his way to assist me with a new starter installation, along with installing a new battery due to a faulty one! Definitely the place to go when it comes to great customer service and a great job!
QUEEN BROWN
4 months ago
The general manager at this location is so rude very Unprofessional interrupting your employees with false information when they are speaking with customers we didn t ask for his help, he so disrespectful a man who wasn t raised with respect for women! O Reilly s should watch who they put in management position sad not a good look!
Vicky Wagner
a year ago
After driving to multiple auto part stores around town my bf and I finally arrived at this O'Reilly. I will not be going any where else but this store in the future. The employees were very kind, helpful, and professional. A welcome change from similar stores around the area. The item we bought rang up as more expensive than the tag had said and they gave us the tag price, saving us some cash. We had to return one of the items because it was faulty and they had no issue letting us try out the new piece in the lot and making the exchange hassle free. 10/10 will shop again!
Michael Oliver
2 years ago
My car died at a gas station near Naval Station Great Lakes. Called O Reilly on Green Bay and asked if they could deliver and install a battery at my location. Jerome took it upon himself to go above and beyond to meet my needs. 15 minutes later, I am on my way. Thank you for the wonderful customer service and professionalism. Highly recommend.
Heather Poss
2 years ago
The guys here are amazing. Jerome took care excellent of me. He is super knowledgeable and extremely helpful. They saved the day for me and saved my pocketbook a much larger dent. Thank you!
Harold King Abellanosa
a year ago
Perfect customer service. Jerome checked my battery and offered to change it. I am so happy and very satisfied with the service
Jim Marek
11 months ago
Very helpful staff, I got a new set of windshield wiper blades installed quickly.
Evelyn Rojas
a year ago
The guys were very kind. He helped me to make sure the covers fits well for my car. Thanks body.
Mr. Awesome
6 years ago
Customer service is absent. On several occasions that I have been in this brand new store, I have experienced employees completely ignoring customers or even acting as if I'm interrupting them by shopping. I have observed them on their phones and even playing basketball in the store and parking lot. Today I was ignored by 3 employees while I attempted to get checked out. My business will now go to Advance Auto Parts 2 blocks away.
Theodora Herrera
a year ago
Very friendly and respectful. They took the time to finding the part I needed to replace in my expedition.
Jim Otis
a year ago
A nice employee help put on the windshield wipers on my the van.
Alana Williams
4 years ago
Friendly, helpful staff. I receive excellent service every time I m there. Wayne is especially great!
Steve Lasheff
a year ago
Professional people here ..they take care of there customers..
Charmaine Hampton
4 years ago
Great service at this location!Jerome and Jonathan were extremely helpful and had great attitude.
Andrew Smith
3 years ago
Great service! People tend to know what they are talking about and they were helpful.
Lyle Donovan
a year ago
Manager was friendly and knew what I was talking about with the problem. I had with my SUV.
Joe Palumbo
6 years ago
Manager is a know it all guy who tells you hell help and tries tell you a million things that are unnecessary . He's all talk . I sent my wife in there to pick up parts and he sold her a part three time more expensive on the opposite end of the car . I called and he says if I wanted the right part to bad I shoulda came in myself . Avoid this place like the plague .
steve lasheff
3 years ago
Good parts and people ,especially Jerome Garner knows his business and takes care of his customers......
nevin wilson
3 years ago
Friendly staff knowledge and helpful very clean store will recommend
Regulo Olivares
6 years ago
There's not enough people working there, it takes for ever for some one to help you, and when finally get help they get me the wrong item...!!!! So upset..!!!
Michael Donnenwirth
a year ago
Quick service. Nice prices
Caleb Williamson
2 years ago
Staff is always willing to help you out, they always get what it need !
joe w. streeter
3 years ago
Excellent great customer service thank you.
Chris Vogt
2 years ago
Good guy there thanks for the help w my air!
Jaime Aguirre
8 months ago
Wonderfull service
Derrick Edwards
3 years ago
Best price for upstream o2 sensors
Mark Otis
6 years ago
I go there because they give military discounts
Jose Pena
4 years ago
Always helpful to meet your need
Nick L
6 years ago
Newer location. Good staff, plenty of parking
isleofbirds23 no
6 years ago
Helpful and knew what i needed for my jeep