LOGAN AUTO FIX.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jasmine Mendez
2 months ago
Great service. They did an awesome job at repairing my truck after my accident. It looked better than new. They were also able to replace my panoramic roof after it was shot out due to neighbors fighting. They cleaned my truck inside and out, even put Armour all on the tires. Upon arrival it looked like a brand new truck. Would definitely bring my vehicles here for any work needed. Will recommend to anyone needing work done.

  Matt Brdlik
6 months ago
The owner is nice but this place does NOT deserve 5 stars. I took my car in because it was leaking oil. Turns out I accidentally installed 2 orings when I was changing it. Very dumb mistake but an incredibly easy fix. Cost $70 or so.Months go by and I go to check my oil only to find its way over filled. Keep in mind my car leaks oil slowly regardless so that means it was massively over filled by the shop. I should have checked when I got the car but I trusted the 5 star review.Whatever mistakes happen right? I take it back, no apology but they say they'll take oil out and it'll take a few hours. End of day no call from them, so I call. They say they'll check call me right back. Never got a call back. Came the next day and it was ready.Checked the oil and guess what? Still way over filled. On top of that I had them check out my hood latch which they temporarily fixed but now after checking that problem is still there too.Overall a very bad experience that showed me you cannot trust reviews on Google. It's one thing to be nice and have customers like you, but that isn't worth 5*s if you're delivering bad service.

  Liz Wilson
5 months ago
LADIES: if you re trying to find a shop that won t try to scam you because you re feminine, come to Logan Auto Fix! I showed up wearing a Juicy Couture tracksuit, a leopard fur coat and also holding Starbucks (I ran out of time to change before the appointment time) and I was happy when the staff simply changed my oil for a reasonable price and didn t try to sell me anything I didn t need. I know I looked easy to manipulate, and I m so happy that Logan Auto Fix has proven not to be opportunistic, so I ll be returning for all other necessary maintenance in the future! They also have a sweet shop dog who is well-behaved and likes being pet. 11/10 experience, thank you Logan Auto Fix!

  Carolyn Wainer
2 months ago
This place was amazing, could not more highly recommend. Reasonably priced and very friendly! They also were great communicators and very prompt with answering questions. Will be going back for any other car needs!

  Iain McFarlin
6 months ago
I've now used Logan Auto Fix a couple times and really have nothing negative to say! Casey is a wonderful person/shop owner to interact with and runs a professional and honest business. His pricing is very fair regarding parts and labor charges and the communication through the inspection process and completion of work is top notch. One of my repairs actually came out a few dollars under the estimate!Very happy to have found this shop and given it a try.Services: Steering & suspension repair, General repairs & maintenance, Engine repair, Brakes

  Joshua Levy
6 months ago
Logan Auto Fix is amazing and has been my go to for a while! Casey and the rest of the crew always diagnose and fix my Volkswagen Jetta really fast and always use the best, longest lasting parts. They even show you the previous part and point out the issue and document with pictures. The quality of their work is unmatched. Their new POS system is amazing too; it automatically emails and texts you with the quotes and when the car is ready. It s super convenient instead of constantly calling to figure out if they re done. They also give you recommendations on things you should possibly fix if you re planning to keep the car for a long time, but if you just want to fix a specific issue, they re not pushy at all. You don t get the sleazy up-selling mechanic vibe here.

  Makenzie Wells
2 months ago
I went here on a whim after my engine light randomly popped on. Casey & his crew was nothing but helpful with great communication! Would highly recommend this place to anyone.

  Kaitlyn Mills
9 months ago
Always a great experience at this place. They are extremely honest, accommodating and do excellent work. Casey is the best! Only auto shop in Chicago we trust.

  Johnni Zabka
3 weeks ago
My daughter moved into the city and lives near here. She had a great experience.

  Kirsten Southwell
2 years ago
There are so many things I could enthusiastically say about Casey and his team at Logan Auto Fix. I started going to them when I purchased a used 2001 Subaru Outback that had some quirks that needed (what would turn out to be) diligent problem-solving and attention. What I love about this shop, first of all, is that they understand why I love my old car and are not dismissive or discouraged in wanting to solve bigger issues an issue I have run into with other mechanics. Second is that Casey and his team lead with transparency. Expect detailed quote paperwork, pictures of new and old parts, and he will bring you under the car/hood to show you exactly what he's talking about before he starts work. This paired with their unmatched affordability will make you feel like you're in great hands. But most of all, Casey really cares about his customers in a way I've yet to see in any other mechanic. For the past year, my rust bucket has been nothing but trouble with a chronic emissions issue. Casey was never discouraged and we worked together over this time to try to figure out what was going on. He ended up replacing the catalytic converter three times (at no additional cost to me as it was all covered under warranty) until we could identify the right brand that would satisfy a persnickety check engine light that wouldn't die down. When it failed emissions because my code reading terminal was not compatible with the machines used by the state (a serious mystery and headache) Casey PERSONALLY BROUGHT MY CAR TO SCHAUMBURG with his own machine and emissions print-outs to make sure it passed. As I told him today, his one of the few people in my orbit who is actually making problems *disappear* for me instead of the other way around. Please give Logan Auto Fix your business but also be a nice customer it is a family owned business with a sweet community of staff.Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Oil change

  Brian Drelling
a year ago
Casey (the owner) went above and beyond, exactly like every reviewer is saying about this company. If you read nothing else in this review, just know that you should ABSOLUTELY take your car here, you won't regret it.Here's my story.I had a 2011 Volkswagen Jetta sitting in my driveway that I'd neglected for a few years during the pandemic. I told Casey I needed to finally get around to fixing it up to sell, and he told me to bring my car over whenever.Unfortunately, my car was dead and needed a tow.Well, I tried to use my Progressive Roadside Assistance, and the tow truck driver that showed up was rude and hostile about having me put my car into neutral, which I had no idea how to do because the battery was dead, disconnected, and so on. I asked them to leave and was about to give up for the time being, as I had no idea how to settle the issue (in retrospect, so simple, but I get easily overwhelmed with this car stuff).Since I'm just around the corner, I decided to pop back and let Casey know about the situation and ask if he had any ideas. He peeked into a VW that was at his shop to see how to put the car into neutral without power and had an answer in two seconds. He didn't make me feel stupid, and he didn't even expect me to know how to do what he just did, however simple -- he confirmed I lived around the corner, then offered to come over and put the car in neutral for me. During the workday. With cars in the shop.So he drove me over to my car, popped my car into neutral, then told me I could call Progressive back to have them tow my car for free. I was stunned that he did all this for free!I confirmed that Casey could have my car towed, because I didn't want to deal with Progressive contractors again (even for free, always a terrible experience), and he gave me a reasonable rate to tow it *and* had a tow truck at my place in ~10 minutes, tops.In addition, he worked with me on the quote to identify and remove items that were unnecessary for a car sale (at my request), gave me an incredibly reasonable rate and came in *underneath* the quoted price.My only regret through this whole experience is that I no longer have a car to bring to his shop, so I'm writing this review to encourage others to take their cars to his shop instead, since I can't.I would regret not mentioning that his staff was all incredibly friendly, from the woman behind the counter that took down my information, to the driver that brought my car around when I went to pick it up, to the sweet, well-behaved, adorable dog that occasionally frequents the shop.11/10. If I ever own a car again, I wouldn't take it anywhere else.Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle Inspection, Brakes, Battery, Oil change

  Dijana Savic-Jambert
3 years ago
I only have good things to say about the professionalism, efficiency and reliable service provided by Casey and his mechanics. Car trouble is always stressful and a nuisance, but considering the situation, they really made it as painless and digestible as possible. They are trustworthy and honest mechanics and very efficient, especially considering how busy they are. We found our neighborhood mechanic and are thrilled!Service: Brakes

  Cindy Hu
2 years ago
Logan Auto Fix is Professional and honest. I went to the shop to repaired dents and scratches from right side of my car. Casey is very helpful, he take time to answering my question. He explained the repaired work that need to be done for the car and the price. My car is repaired, good service was provided, and I will be a return customer!!!Services: Tires, Painting, Body & Trim

  Andy Madden
3 years ago
Casey is fantastic. Very nice and professional. I went to LAF to get have my thermostat replaced. I already had the part and the fluid necessary, so he was able to just quote me a price for labor. Very fair, and he got me in and out the same day. Would definitely recommend and will be using them from now on. Thanks Casey!

  Ajiah Gilbert
a year ago
I can t recommend them enough! I have a lot of anxiety taking my cars into shops, but Casey was kind and explained everything to me and made me feel great about the work done!

  Gabriel Avram
2 years ago
Casey and his crew are very good at what they do- I have taken my 3 cars there for repairs ranging from brakes, odd noises, to engine failure and they always took care of me with decent pricing and even fixed small issues with my cars I didn t know was wrong- free of charge as a value add to the service.Great company, highly recommended!

  Allison
3 years ago
Casey is amazing! He was able to get the parts in to his shop in less than 48 hours and got my car back to me quickly. He's so kind and you can tell his heart is in this business 100%! Happy to support a neighborhood business!

  Levi Kagan
3 years ago
I absolutely LOVE this place. This is by far the best mechanic/auto body experience I've had in Chicago. Casey is a very kind soul and runs a great business. They do an excellent job while educating you on the issues. This will be my only go to mechanic and body shop in Chicago!

  Steve Young
3 years ago
I had a loose front engine-frame mount. Casey (the owner) quickly inspected the loose engine-frame mounts & identified the defective bushings. I had to schedule the repairs, since his shop is always busy. Once in the shop, the repairs took about 5 hours total (all four engine-mount bushings needed replacement). The repair quality is excellent, with no loose rattling noises (as expected). Friendly, rapid, Superior serviceService: Steering & suspension repair

  David Radick
2 years ago
This is a fantastic mechanic with excellent service! I received frequent updates about the investigation into my car's issue, and updated estimates as the solution changed. They even kept the part that ended up being replaced for my own inspection. I will absolutely be returning for any future repairs.Service: Air conditioningService: Air conditioning

  Ricardo Perez
8 months ago
Logan Auto Fix has been best experience. Needing major or minor repairs, Casey and his crew know what to do.Services: Auto body & trim repair, Auto sunroof glass replacement, Brakes, Air conditioning, Battery, Oil changeServices: Auto body & trim repair, Auto sunroof glass replacement, Brakes, Air conditioning, Battery, Oil change

  Javier Landa
3 years ago
My family and I have been bringing all our vehicles to Casey at Logan Auto Fix. The prices are very reasonable and the quality of work is excellent. If you're looking for an honest mechanic Casey is your guy.Services: Tires, Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Brakes, Oil changeServices: Tires, Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Brakes, Oil change

  Erin Gibson
a year ago
Casey and the whole team did a great job fixing my car when it wouldn t start. They updated me throughout the time they had my car and they did not over charge for anything either. I will take my car back here for everything.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  HUGO O
6 years ago
Casey runs an honest top notch shop with high quality work. His investment to the community is great, he loves his work and his craft is second to none. He has a state of the art facility and works with all insurance companies. The best part is that he is I-car certified !!! Not many shops have the honor of continuing their training and techniques for their craft.

  Maria Nicita
2 years ago
My family has been coming here for years. Casey is very honest, fair & friendly. He keeps in touch with updates & is easy to get a hold of. I highly recommend Logan Auto Fix!

  Nathaniel Gillette
3 years ago
Logan Auto Fix treated me so nicely. Went in for a brake repair and they were very thorough in giving me an itemized quote, and got it done in exactly as much time as they said it would take. Even ran it through a car wash for me. Really great people, I'll be going back from now on.

  Luis De La O
3 years ago
This place is probably the only honest mechanic I've ever been to. No bs or scams. Straight to the point and very fast. Casey the owner even showed up personally to our house to jump start our car. Very friendly and extremely reliable. Will always recommend.Services: Tires, Body & Trim, Brakes, Battery, Oil changeServices: Tires, Body & Trim, Brakes, Battery, Oil change

  Carrie Muehlbauer
a year ago
This is my go-to repair shop for my SUV. I trust Casey, he is reliable, quick, and a great communicator. I know close to nothing about cars and I feel in good hands here.

  Ashley Gaer
4 years ago
About a month late to this review, however, the fix on our shocks and struts was quick, reliable and the owner was SUPER helpful. His quote on work was honest, on point and very affordable. We will be back for all our car needs. Thanks guys!

  Tim McAvoy
7 years ago
My car had a crack in the windshield from two rusted spots on the roof panel where it meets the top of windshield. Casey gave me a very fair price and had the work done quicker than estimated. The car looks awesome!!