Lakeside International Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  312 Chicago Cuisine
a month ago
SCAM SCAM SCAM! Henry the front desk person is over 60 years.. and decided to lie (horrible was expecting more of a person in that age) and charge me for something he didn't even replace on my car + refused to give me a receipt, first and last time visiting this shop! BE CAREFUL who you trust with your car.

  Robert Coffman
a year ago
I brought my newly purchased Volvo S60 Turbo to Henry for problematic noises and horn not working. Not only did Henry & his mechanics fix the problem same day, their work fixed other problems; hazard signal. Very good pricing and moving forward, Henry is my mechanic. I really like that dude. Thank You Henry & Staff!!

  Soci Media
a month ago
The worst experience ever! DONT GO TO THIS SHOP, the owner Henry started cursing me because I asked for a bill to see what I m paying.. be careful and listen to this reviews here.

  Brad Gluszewski
a year ago
This business constantly is parking vehicles in the sidewalk and completely blocking it. This forces people into the street risking they are hit by traffic and can make the sidewalk completely inaccessible for those with disabilities. Not only does a business that shows this type of complete disregard for it's neighbors deserve nobodies business but they're going to get the cars their working on towed. Shame on this business.

  Kenneth Jones
6 months ago
The owner Harry with only one mechanic proceeds repairs to customers auto without their knowledge or approval. Then gives you a bill in hundreds even thousands of dollars and expects you to pay it. What makes matters worst you have to take it back several times for same problem and he overcharges you for parts. DO NOT Recommend!!!

  Amanda Guzman
a month ago
Henry and the staff at Lakeside are the best! Above average and dependable. Highly recommend -

  Mark Whidden
3 years ago
I have been taking my cars to Lakeside International Auto/Henry for many years, 2 Saabs, a Lexus and now my Audi A5 Convertible. I typically go to the dealer for warranty and services to start and if the dealer give me a crazy quote I go to Lakeside International Auto or when the warrantee is over Henry is my guy.I have had multiple times where I was told $3,000-$5,000+ dollars by a dealer and he figures it out for usually under $1,000 or less always for a reasonable price based on the level of work. New tires, not $6,000 in suspension work, a loose engine plate that only needed tightening not $2,000 in repairs. Recently even helped with a poor Audi truck design that cut wires blowing one of the $900+ LED clusters with a affordable solution that should not fail again. Audi actually told me I open my trunk too much, WHAT????The Audi dealer I was going to has an hourly rate of somewhere about $290 an hour and charge flat fees like $300 per item to trouble shoot not by the amount of time they actually takes. Charging for 8 hours of labor but done while you wait for 2 hours??? While you watch one person work on your car, granted they have an amazing cup of coffee and a muffin and lately Audi has been skipping washing your car...Henry has taken good care of me and my cars and understands wanting to drive a car like it was designed, will help you debate which item need to be done now or later if you are on a budget. Thank you Lakeside!Services: Electrical repair, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Body & Trim, Battery, Oil change

  Andrew Gardner
3 years ago
Henry promptly resolved my 82 BMW s A/C and brake system issues. He knows my vintage vehicles inside and out. Pricing was fair and after service follow up excellent.

  Kim Reed
6 years ago
My BMW showed a service engine light and then a flat tire or unstable tire light. I took the car to Lakeview International because he was close to where I lived and I was afraid the car felt unstable. Henry told me that he fixed everything; the tires were inflated and fine. I would never see the lights again. He reset the computer. He changed all the filters and the spark plug and gave the car a tune up to "factory specifications." He charged me over 740 something dollars, about half for the filters and tune up parts. But two weeks later the service lights were back on. I asked him how much he charged for his labor? 110 dollars an hour, he replied, he was BMW certified. His two mechanics were immigrants who spoke no English and he directed rather than performed work in the shop. The car was there for a few hours. No one fixed the problem that brought me to the shop. I got the most expensive tune up in town.

  Marie J
5 years ago
FELLOW GOOGLERS! LISTEN TO OTHERS! READ REVIEWS. I DIDN"T.If you want to pay for the worst service come over here! This Shop is on its last leg. Barely surviving by lying, ripping off honest customers. Owner is Henry is a very dishonest and arrogant person who lost his touch and doesn't know much about modern cars. All his certificates are from 2001. TODAY IS 2019. They service is one of the worst in Chicago.

  George Florea
5 years ago
You will regret ever taking your car here. The smooth talking owner will act like he's your best friend all the while with he's hand in your wallet. I have a Mercedes-Benz 350 sl wich has 40000 miles on it. A month ago my check engine light came on so i figured I'd take it to a specialist for a tune up and to replace some coils so i took it here. The owner diagnosed my car with faulty coils number 5 and 6 and gave me a price for the coils and tune up of $860 dollars. When i picked up my car the shop owner told me that my motor mounts and tie rods are about to break off the car and i should not drive it cause i might die. I thought how can that be since it's got low miles so i took it elsewhere for a second opinion and was told there's nothing wrong with the tie rods or motor mounts. Today my check engine light came back on so i took it in to another shop and found out that the number 6 coil was bad the same coil that lakeside supposedly changed a month ago and charged me for. Lakeside only changed number 5 and charged me for two. So don't be a victim like me take your car anywhere eles but here...

  Dan Stevenson
11 months ago
Fast, efficient, and at a great price. I am VERY confident in the work I received. Ethical business owner. 5 stars.Services: Auto glass repair, Auto water leak repair, Air conditioningServices: Auto glass repair, Auto water leak repair, Air conditioning

  Nicholas Bogdonas
2 years ago
Henry knows exactly what he is doing. He tells you straight up what the car needs and doesn't play games. I trust him with my Audi repair completely.

  Tall Paul
6 years ago
Charged $413 for his parts and labor. The very same component failed 9 months later. At this point, I learned that the component was NEVER changed. Same original part. Further, I contacted the parts store (O'Reilly's), who informed me that the part was purchased AND RETURNED on the same day.This shop never did the work. SHADY! SHADY! SHADY!

  Michael Magaruh
8 years ago
Dishonest and lied straight to my face. Tried to overcharge on an agreed upon price where he added freon without calling and asking for $65 extra charge. On top of this, Henry cussed me out and fired one of his employees right in front of us.

  Chukwuma Nwosu
4 years ago
Let's say you drive a Maserati Ghibli, you might need or want to settle for the franchise dealership prices before you try this place. If you decide not to listen to my warning and try this place, ask to know what it will cost you first before anything is done to your care. Why? because you might regret not asking for prices first. I'm a car guy and this guy still ripped me a new one.

  Lauren Andersen
11 years ago
Henry Always takes care of me when I visit lakeside auto. It's nice to have such a knowledgeable European auto shop working on my BMW. Some of the other places in the city are pretty scary and I wouldn't chance it again somewhere else!

  Andrew Gardner
a year ago
Took care of the issues with my 1982 BMW promptly and at good value. Henry looks, thinks, then fixes!Services: Steering & suspension replacement, BrakesServices: Steering & suspension replacement, Brakes

  Kay Oswald
3 years ago
Nothing but great things to say. Fixed my '94 E320 engine and A/C issue quickly, recommended a shop for another issue I had and took great care of me. Highly recommend.Services: Auto engine diagnostic, Engine repair, A/C installation & repair, Air conditioningServices: Auto engine diagnostic, Engine repair, A/C installation & repair, Air conditioning

  jose bernal
6 years ago
0 stars if i could. Very rude on the phone and very rude in person as well. They purposly took their sweet time so they can take more money from me just for inspection. They had lots of conversations and did very little work. DO NOT COME HERE

  Weston Romanoswki
3 years ago
Excellent knowledge. Very patient and does an amazing job. They can fix anything. I have taken a few cars there now. Also will remain a repeat customer.

  Deanna Fay
4 months ago
Henry is awesome!!!

  NORTHFIELD AUTOMOTIVE
4 years ago
Nice and professional. Thanks for your help on my project :))

  Shawn C (Shawn)
2 years ago
If Henry can't fix it. It can't be fixed.