Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bruce Kuhn
4 months ago
Great Hospitality,Funny, Friendly! Let me tell you, If you want A Cheap Guy, No One Is More Cheaper Then This Guy. When He Walks If You Listen, All you here is cheap, cheap, cheap. It Sounds Like he has a bird in his pants.Generous Man. He Will give you the shirt off his back, God Honoring Man.When Your in a Pickel,He Is your Guy!
Rachael
a month ago
Professional, quick and reliable service here! I will continue to come here for years. Thank you!
Robert Coleman
7 months ago
I work for the city and just happen to walk in and get an estimate charge, just to look at a problem im having with my car. The guy told me 275 just labor off top, just to take the parts off because it takes 3 hours. Remind you this is Just to see what the problem is. Also I told him I knew what the issue was because I took the parts off my self and it didn t take me 3 hours it took me 45 mins top! place is a ripoff.
Harold B
5 months ago
Great place, amazing prices. I will get everything done here moving forward.
Mariusz S
9 months ago
I went there with leaking/broken power steering pomp, I was told that everything was fixed and paid $650 bucks. Right after taking the car I didn't felt any difference. Two days later I took it to another mechanic shop, he diagnosed and showed me that nothing was done and it was still leaking. He fixed it by replacing the pomp and hoses, I felt the difference right away when driving and paid $550. Guys be aware of them as what they did on my car was a parody, literally nothing. I wouldn't recommend them to nobody!
Guadalupe Cuevas
10 months ago
Little disappointed as I was recommended to go here by an uber driver who raved about the place. Basically paid $200 for them to tell me what I already knew needed to be fixed as I had told them what Firestone told me. I had called prior and explained everything. They ended up not having the parts so couldn't even fix it that day.*updating *I found a different shop on yelp. Extremely disappointed that this shop missed that a wire was unplugged. I'm not sure if it was Firestone or the guy I bought it from or even this shop did it but I feel if they did the inspection and refill like I paid for they would have found it. I'm having my ac fixed for half what this shop and Firestone quoted.
Albert A. Albertson
5 months ago
Very polite and great service. Recommend any time.
Taras Melychuk
5 years ago
Fast, good customer service. Great place to get oil change.
N N
2 years ago
Fair and reasonable.What more can you ask from a mechanic, really? I've been going here for years with good experiences every time.I am no mechanic (though I do work in the industry and am ASE certified for electrical systems), but I am handy and do most of my own simple car maintenance. So for the most part I know when I'm being ripped off. Katt's had a few opportunities where they could have taken advantage of me and said I needed a whole new part replaced, but instead told me only a hose or bolt was loose and charged me for labor only.Multiple dealerships and big chains like Mid@$ have tried to pull fast ones on me where Katt's gave me a fair second opinion that was always cheaper. No auto shop will always get it right the first time, but these guys are fair and deserve your business.
Crystal
2 years ago
My tire blew out. Despite having a lot full of work they took care of me (and another person that came in right behind me with the same problem) right away.Nice bunch of guys and very reasonably priced.My father went there for years and now it's my go to place.
Christopher Huertas
8 years ago
I first started taking my cars to Katt's a few years ago, primarily based on positive Google reviews. Overall, I have been mostly satisfied with their service. They are very friendly, their pricing seems very fair, and their work is usually top notch. Unfortunately, I also recently had my first couple of negative experiences with them. The first was that I called and arranged for a time to bring my vehicle in, and when I brought it, they told me maybe they would be able to work on it. If they agreed to a time and knew I was coming, then other customers that just walked in should not be put ahead of me. Then, there were issues with my repair which I have yet to resolve. It looks like I'll have to take it to the dealer. What bothered me, though, is the attitude they had when I raised questions about what they did. They treated me like I don't know anything, almost made fun of me for relying on information from the Internet, and even argued with me about what symptoms the vehicle had when I brought it in. Once I get to the bottom of what is wrong with my vehicle, I will decide whether I go back. It will also depend how they respond to my concerns.
Mary Kay Walsh
2 years ago
I echo other s statements about this shop. They are downright thieves!!! They are not real certified mechanics and do not know how to diagnose or fix cars. What an awful experience I had there, let me tell you. Googler s please beware of this place!!! I went in because my car was using up too much antifreeze and I wasn t sure if there was a leak in the system. I also needed my passenger side mirror replaced which I brought in myself. Well they tell me several hundred dollars later that I needed to replace my water pump. Then they call me and tell me I now need to replace my entire door panel because they broke it while installing the mirror. I said what??? You break the door panel and I have to pay for it??? At this point I just wanted my car back and I got stuck paying for their mistake. To make matters worse they put a used door panel on that does not even match my car! Oh and the mirror, they never connected it so it didn t work. I finally get the car home and I keep driving it and guess what, I still have the original problem I came in for, my antifreeze is still leaking. I take it to a reputable shop and guess what they discovered and showed me, Katt s left all my hoses and components loose causing seepage in my coolant system. I mean everything was loose, hose clamps, the water pump bolts everything. Please please please folks beware of this shop, the word integrity is not in their vocabulary!Service: General repairs & maintenance
Mihail Spatari
2 months ago
Very kind, fast and professional.
Ivan Mendes
2 years ago
STAY AWAY! STAY FAR WAY! I agree with the others who call this place a scam. They did unnecessary work on my vehicle and never fixed the problem I brought it in for. The mechanic who worked on my car, I think his name was Marek, was condescending and arrogant when I dealt with him. He tried to explain his scam away but I knew he was full of it. I will NEVER do business with this joke of a shop again and highly suggest you look elsewhere. I want to lodge a formal complaint against this place for theft of services.Service: Steering & suspension repair
Thomas Karamanoy
a year ago
Great service and great prices , went for a just a oil change , no hassles , didn't Tru ti sell me anything I didn't need or want
Tosha Hatfield
8 years ago
When you walk in here, you're basically family. After being handed a $1,600 estimate from another local shop (after they had my vehicle for 2 days), I knew I needed to find a more trustworthy place to take my Jeep. From the moment I went in, I knew I was going to be taken care of. Pearl was quickly diagnosed and repaired WITHIN HOURS for UNDER $300! I would trust this shop and Mr. Thompson with all my automotive needs if I was local! They saved my vacation and enabled me to get back home without going bankrupt! No hassle. No ripoffs. Extremely knowledgeable. Save your time and money and just take your vehicles here. Thanks, Katt's!P.s. You'll be getting a postcard from this happy customer!
Joe Bonner
7 years ago
I've been a customer of Katts for a while now they are top notch and I wouldn't take my Explorer anywhere else. The owner and his mechanics are professional and knowledgeable. They truly put their customers first and stand behind their work as well as going the extra mile to make sure your happy. Highly recommend them and appreciate the commitment they give to me.
Jacob Pawletki
4 years ago
Very rude to me. They talked down to me, and they gave me a hard time as I tried to get a refund on my battery that they put in because the battery was faulty. I will not be doing business with them again. This is not how a customer should be treated. The owner tried to intimidate me and size me up. Very disrespectful. Definitely do not recommend.
Julie Casey
4 years ago
The owner Mark and his entire staff are very professional and customer service focused. I'll only go there for my car repairs. They will only do repairs that are needed and their costs are fair. I highly recommend these guys.
Blazej Nowak (Blaze)
4 years ago
Amazing the owner was super friendly understandable got my car done in a very timely manner considering my situation. Was very surprised at the low cost to replace my muffler especially after being quoted quadriple at the dealer I service my car in. Very trustworthy guys 100 percent will recommend anyone to go there for their automotive needs. Just make sure you get there early
Andrew Arias
4 years ago
BEWARE !!! Anything above a ONE STAR review is definitely fake !!! These people are scam artists who take advantage of their customers. They told me they keep your old parts when they 'replace' them. When I took my car to another shop for the same issue the following month they showed me the part after removing it. IT WAS THE ORIGINAL BROKEN PIECE ! These THIEVES charged me for a new part and used the same broken one to make it 'good enough.' I am reporting these OVER PRICED pathetic excuse for a auto shop to the BBB; I advise you do as well! Dont be scammed like I was!
John
6 years ago
About a year ago I left a good review. I was PREMATURE in that review. After about a month my AC died out again. My belt started squeeling again. They have replaced my belt and several pullies over the last 2 years 5 belts to be exact. They used to be great. Something changed and their repairs have shown it. Don't know what changed but I know I will no longer be using them. I have been a customer for about 20 years.
Stephen Veach
5 years ago
I was amazed I look this place up and seeing a good rating I decided that I would give it a shot parked at Walgreens next-door I left my lights on to my truck so it burnt the battery out I walked across the street literally right across the street into the lobby of the place and asked the gentleman kindly if you could give me a jumper help me out with a jump of my truck to get me on the road again the guy rudely told me that he was closed meanwhile I m standing in his office by the way and said there s nothing you can do to help left me there without anything I would ve paid them for their service obviously but will never ever come to this place for anything very rude.
Cres Stoesser
a year ago
I love Katts muffler n auto repair r very nice employees n honest to solve problems of our 2 cars, their customers for long years.
Archie Fayzullaev
a year ago
Great service! Staff are very friendly and welcoming! Very reasonable price and fast quality service!
Thomas Kloess
7 years ago
A fantastic shop!!! Not only did they take my vehicle in last minute, they fixed the problem with a very reasonable rate. I highly recommend this shop and will definitely be back with all of my mechanical needs.
David (Rico)
7 years ago
They do great work at a reasonable price. They won't do any work you do not need. Been going here for years. Recommended!
Kamil Slownik
2 years ago
Good people, fast and not too expensive, been going there for years for oil changes, highly recommend.
Debi Krystyn
a year ago
I get my oil changes done there very respectable gentleman quick Service at a reasonable price
ANGEL DEJESUS
6 years ago
my favorite spots to take my car n also great environment n best conversations i ever have with Doug n Mark one of a kind they will treat u like family keep up the good work its always appreciated.