Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Greg Schei
a month ago
Jw auto services has always delivered in meeting all of my mechanical needs. I change cars like I change shirts and Jack has maintained and has fixed over ten of my vehicles. Martha has always given A+++ customer service. There is no job too large or too small for this amazing one stop shop. Jack Wilkins is hands down the most highly mechanically inclined man alive in the Midwest!!! More than highly recommended!!
Ezra Simons
2 years ago
I recently got a new vehicle and was in need of a professional to help me sort it out. I found JW Auto though a friend and spoke to Jack a few times prior to taking delivery. Found him knowledgeable, transparent, and willing to spend time with me before bringing the car in. He met me at the shop before he opened and spent a half hour with me walking the car and helping me understand what is going on. He called me a few times throughout the day to walk thru findings and make recommendations ... picked up the car that evening and it was fully sorted and running much better...we came up with a great game plan going forward. Glad to be in good hands.
Tomas Razelo
4 years ago
I like the guy he was very honest but I brought my car in for Freon. It s the hottest day in Chicago and he told me it s going to be about an hour and then he said probably 30 minutes. He then asked me if I want to leave the car and if I m from the area. I told him no and that I would grab something cold to drink and come back within 30 minutes. I come back and he tells me that there are three cars ahead of me. I told him that he should ve told me that if I leave I would lose my spot and that way I wouldn t have left but he didn t say anything like that to me. Then he said he appreciates my advice but then also proceeded to say he didn t even want to do it. In other words I lost my time from work because he cannot communicate correctly and really didn t want to do it. I appreciate his honesty but he should ve at least kept it to himself because that upset me even more. No respect for my time.
Hudson Fair
3 years ago
Always great and honest service by Jack and his crew. He has maintained my Scion xB, our VW diesel wagon, our Chrysler, our Ford Explorer. Uses quality parts and is a good guy for sure. Trust him with your American or European car. Jack and his wife are great people.
Cynthia Horine
6 years ago
Superlative service. I highly recommend this place. I was in from out of town & had a problem. Jack agreed to look at my car right away. Then, when it was up on the lift, he showed me what was wrong (a cable had been damaged but was not critical to operation of the vehicle). He recommended that I not spend the money to fix it, since I was on my way home, and could get there safely. Didn't try to sell me something I didn't need! What a guy!
Greg Novak
3 years ago
I have been coming to JW for 13 years now. Work is always quality and Jack is honest, which is the most important thing in auto repair. I highly recommend.
Lyndon Johnson
4 years ago
Me and JW go back a long way! I'm glad I ran into him! He took care of me right away! Very smart and up front.... If I could give 10 stars I would!
Malia King
5 years ago
After almost a month and a half of having my vehicle, they had left me with remaining issues on my vehicle. Brought it back for them to fix again, and yet again the issue still remains. I have a 2 year old car and there should be no reason to have it in the mechanical condition it is currently in. Stay away from this place!!! If I could give ZERO stars I would!
Georgett Gordon
2 years ago
He quoted a price for a wheel alignment, then stated I needed bushings. So instead of the $90 for the alignment he charged $350. A total rip off and a liar
Cristobal
2 years ago
Always does great work. Anytime we have taken our cars there, the work exceeds our expectations. It's done right the first time.
Elias Zimianitis (elias photography chicago)
11 months ago
Always accommodating and straight up! Been going here for 14 years and counting.
chipsrdownguy
4 years ago
Honest in pricing and does not sugar coat anything. One of the few mechanics I trust not to over charge me or up sell me
Kasia Szwedo
6 years ago
Horrible Service! The guy was really rude and hung up on me when I tried asking about my car. When I came to pick up my car 3 days later from the date it was suppose to be done the guy was giving me attitude. Awful customer service!
Julie Huyler
6 years ago
I called to get a quote the person was quite rude and hung up on me. I'm new to the area trying to find a new place to start taking my vehicle to this was uncalled for.
Stanley Brodka
7 years ago
I use the shop for all my auto repair. They always do a great job. Highly recommended.
Den 007
2 years ago
Newcomers be aware he will rip you off ,someone needs to report jack for taking advantage of customers and not communicating well with customers ,he lies about work tht needs to be done
Darek Salwa
3 years ago
Excellent !!! I've been with them for a very long time, definitely recommend !!! I don't go anywhere else
Elias Zimianitis
8 years ago
Always honest and accommodating. Reasonable prices with estimate up front.
Barbara Markovitz
4 years ago
Great work to maintain my 2009 Ford Fusion.
Renee Ross
2 years ago
Jeremy is really nice fast and honest
Dragos Lumperdean
4 years ago
super overcharged me !!! misleading comunication
Arie Sorin
3 years ago
Love these people.
J La
6 years ago
Perfect
Bart Piecyk BassTard
2 years ago
The best service
Bogdan Zielinski
4 years ago
They know how to repair carsUmiej naprawia auta