Frank's Auto Rebuilders Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sophia Alexis Vela
a month ago
Horrible experience and costumer service. My car was in a hit and run by a stolen car. I took my car in to get estimated on 2/12/24. I never heard back from the repair shop. Three (3) weeks have past and I was not contacted. I recalled the shop to check the status and my car's repair needs were not communicated to my insurance.I wanted to support a local business from my community to repair my car. Although, the damage to my car is minimal and will most likely just need a new bumper, it is a huge deal for me (the owner). I felt my concerns about my car were disregarded upon inspection and with no effort to correct miscommunications or insure my car will be able to get fixed.

  Corvette Christmas
a week ago
I have had work done here a few times. The customer service is amazing. I wish I could go to them for everything.

  Hugo E Vazquez
a year ago
Amazing customer service and they kept me informed at all times. (Parts arriving, costs, etc.)Vehicle was done on time and they even cleaned it.Really this is the place to go get your damages repaired ! I m very thankful !Service: Body & Trim

  Brina Dallum
9 months ago
Wow! This Auto shop went above my expectations.Background info. I was letting my mom drive my car from Colorado (where I live) to Michigan when two separate incidents occurred within 7hrs.First, a deer ran into my car. It was still drivable until she ran over a crowbar that punctured the gas tank. What are the odds, haha!Living in Colorado I had no idea where to send my car for repairs. This was the place my auto insurance recommended. I'm so glad they did.I only asked for the gas tank to be replaced because I needed my car home and there wasn't enough time to have the body damage repair, which they also do. A one stop shop. They fixed my gas tank within a few days during a holiday week might I add. Customer service was excellent. Every time I needed to talk about my car they were so nice and informative. Remember I'm in Colorado dealing with this.Here's where they went above and beyond. They washed my car getting all the deer guts and fluids off. They vacuumed the inside of the car as well. What auto do you know of that would do that?Not only that, but when my mom was trying to get to the shop from Michigan her flight was delayed making her run late and not be able to get to the shop before they closed at 5pm. The Uber driver was rushing as fast as he could during rush hour. When I called them telling them this, the husband and wife of the shop stayed a 1/2 hr late so that she could still pick it up that night.I highly recommend this shop if you want excellent customer service and support. If you want excellent repairs done. If you want security knowing your car is safe in their hands even if you do or don't, in my case, live there.

  Devona Garner
4 years ago
Omg they did a amazing job on my Renegade and the have it looking new inside and out thank you sooo much.

  Barbara Green
3 years ago
They did an excellent repair on my car. The accident I had looked to be totaled, and after the repairs, it looked like a new car! The paint job was beautiful. The staff are professional and courteous. I ve had several auto body repairs from them before and never regretted taking my car there.

  Paulette Pressey
2 years ago
The customer service is great!! I have an appointment for an estimate...Out of all of the auto repair shops eventhough they are overwhelmed with business, they were very professional and courteous. And did set an appointment and said if anyone cancels they will call.. I highly recommend them, I have seen their work.

  Regina Gillon
a year ago
I would highly recommend Frank's. The staff were very attentive and helpful. Javier and his team did an amazing job on my car!!!!

  jonathan ohara
4 years ago
Did a good job on my car befor and after photos

  maria martinez
a year ago
Very helpful. GREAT CUSTOMER SERVICE!!! They helped me while dealing with the insurance company.

  Wesley Lee
2 years ago
Professional; estimates by appointment only, with printed estimates. Exact repair start check in date, 07/06/2021. Strict COVID compliance is mandatory at all stages. Excellent start; will update....

  Emmanuel Snider
7 years ago
Excellent service they got my 06 trailblazer looking like new. The paint job is perfect. This is the best body shop I've ever been to.

  JWS
5 years ago
Best auto body shop in the area. Why? My vehicle looks better than it did before my accident! Professional, friendly service that won't disappoint.

  Taurence Thomas
3 years ago
Excellent fast service went today for front bumper repair they fixed it fast and didn't try to over charge me definitely coming back again If needed

  Sergio Gonzalez
7 months ago
They provided a quote immediately with an excellent service

  nohowtoplz1
7 years ago
A-1 repair shop. Work on my GMC Sierra SLT was great! Fast service! Many thanks to the great people working there especially Javier and Ivonne! Highly recommend!

  Rita Baldwin
8 years ago
I had a 2013 SUV in 2012 and had a really bad accident and they rebuilte my car. It was absolutely beautiful. You could not tell I had over $7,000 of work done to it.

  Wesley Lee
2 years ago
Professional service. Repair estimates are by appointment only so phone ahead. Quotes are made and printed at time of your visit.

  Istilllook Pretty
6 years ago
They did a wonderful job on my Infiniti truck it almost look brand new again I was so pleased with the work here

  Rodest Tyler
a year ago
This is a terrific automobile repair, rebuild shop. Great customer service.

  Earltario Johnson
4 years ago
Very good customer service. Recieved car in a timely manner and car looked new.

  Lavonte Roache
a year ago
Was cool great work customer service can use some help

  Veronica Champion
2 years ago
GREAT! This is a nice place to shop when you have a few item you need. Item are reasonably price and fresh.

  Doris Quarles
11 months ago
Very satisfied. Everything done in a timely manner

  Bill McCormick
3 years ago
They did an excellent job on the repair. You couldn't even tell the car had been hit.

  Jonathan Ohara
4 years ago
Great rebuild shop on the south side

  Charles Graham
2 years ago
Over the years I have used Frank's for my auto body repairs their the best

  Robert Gaines
5 years ago
Decent people to do business with but their prices are a little high but service is good

  Margarette Douyon
6 months ago
Great job

  Kenneth Daniels
4 years ago
Wonderful staff did a great job with my car.