DealerRater

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jamie Kirk
2 months ago
Took my car into Allan Vigil Lincoln to get my oil changed and it was quick & efficient as usual. The team is always so friendly and helpful, Jennifer was awesome and took great care of me. It was recommended that I get an air filter, but I declined because quite frankly I am considering trading the vehicle in for the 2024 Nautilus ! Take your vehicle to Allan Vigil Ford Lincoln if you need service done.

  Shannon Carrigan
7 months ago
I just got a used jeep cherokee at taylor Ford in Manteo. Jay Dye was a awesome salesman. Great deal and treated very good. I will difently being going back again.

  Dayna Gall
a month ago
The idea of dealer rater is cool and all, but they don t allow your reviews to follow you if you move dealerships. Makes no sense considering your customers are writing reviews ABOUT YOU. So if you worked in the industry for 10 years, you have to start all over again to get reviews. They tell you to print it out and put them on your desk from your old dealer rater account. But that s sort of redundant since people online, can t see those reviews anymore which is how you get customers to come in .Considering they re such a big company I feel like that s something they should work out and fix. Since it s harming sales people and their business.

  Sherdon Settle
3 days ago
I was looking at a Mercedes at the Fredericksburg Location. Ms Diana Beltran is amazing. Very professional and courteous! Ask for her, she'll treat you right!!!

  Mark Sorg
5 months ago
I searched for a new Jeep with specific features that South Oak had two of! I had a great experience with the friendly staff and nice facilities. Thanks Again, John & Mark

  Paula Woods
a month ago
We love Valley Honda !!! Fantastic , knowledgeable, excellent from beginning to end . I m 66 and have never bought a car any easier. What a great salesman Pat Malik was explained each function on the CRV twice.

  Diane Smith
3 months ago
Loved our experience at AutoNation Toyota! Nick Sanchez, Brandon & Omar were wonderful to work with. They made the process easy with low pressure and professional. Thank you!

  LeaLea Arnold
4 months ago
BEWARE of MIDWAY DODGE in Chicago, IL and especially MONEY CARLOS. He said I was approved for my second car with the company and even had him as my dealer again. I told him all the correct information about me including whether I was pt or ft. They let us pull off the lot with the car knowing this info and not even weeks later, someone contacts me stating we need to bring the car back or get another co-signer. VERY UNPROFESSIONAL, BAD BUSINESS, A WASTE OF TIME.

  Chris
10 months ago
Best dealership I've been to! Superb service and a pleasure speaking with Chris, Issac and Pineapple. They gave me an amazing deal and made the process easy and pain free!

  Terry Jones
5 months ago
Midway Dodge is a fantastic dealership and the way that they take care of there customers is just awesome. Money Carlos is the best hands down!!! They really value there customers and this is where I advise everyone go to Midway Dodge

  Trici Hudson
5 months ago
Midway Dodge Purchaser! My car buying experience was awesome. Money Carlos was so welcoming and helpful. We need more people like him around. Awesome Guy

  Pierre Courtney
a month ago
Hey eric was very helpful with me finding a car even getting a great deal i am very happy with service in Napleton Honda Thanks

  Jason Bennick
5 months ago
DealerRater software for consumer ratings, needs a lot of work. UX is not contemporary. Word count minimums to leave a review is a poor UX decision. Let consumers write as many words as they want. Forcing account creation and email and log in is a complete deal breaker for consumers. Lastly, far too many clicks in the overall journey to simply rate a dealer experience. Overall, this is just way too complicated. Needs an update by an experienced Product Owner that understands UX and a seamless customer journey.

  Antonio Jones
6 months ago
Sill-TerHar Motors appears to intentionally discriminate against African Americans. Our experience was that they were discriminatory, disrespectful, and dishonorable. In a recorded conversation, the Vice President, Greg Larson hung up in our face after stating he "felt triggered." Totally unacceptable. They failed to timely handle a Care By Volvo subscription return and had to be called multiple times to do what their fiduciary responsibility is. We gave an opportunity for them to address Greg's abhorrent behavior and this horrendous experience and they failed to call back. Tried the owner and didn't hear back from him. Our experience shows that their leadership is rude, unprofessional, and uncivilized. This happened at the Broomfield, CO location.

  T R
11 months ago
Love our new Sequoia and the people at Steven Toyota. Always super friendly and willing to help with questions about our Sequoia. We had some questions about the Key and the Primary and Secondary driver setup and stopped back by the other day. John our sales person is knowledgeable and goes the extra mile explaining the features of the vehicle. Before we purchased, we shopped around many dealerships, Steven Toyota was the most friendly and easiest to work with. We will be back again and again in the future for any car/truck needs. Thank you!!!

  Tay
5 months ago
Go see MO AT Grieco Mazda, it says a lot about a sales person. Who s been at the same dealership for 12+ years, he is so pleasant to work with, and feel like he always has my best interest at heart

  becky jenkins
6 months ago
Tony Bailey, remember that name. You will find a professional and knowledgeable salesman. He was fun without the pressure that you might expect when making a car deal.Ask for Tony, you won t forget this man.

  Greg Hayden
10 months ago
Not reputable. I posted a 1 star review for a dealership I had a bad experience with. They removed it saying this below. I'm in the mortgage business and have no affiliation to any one at the dealer or in the automotive business. I gave them the opportunity to respond and they chose not to. This tells me the dealer asked them to remove and there reviews are controlled by the dealers and not the consumers. Move on to another automotive review company.It has been removed because we do not permit reviews to be submitted by any business or persons affiliated with the automotive industry or with a dealership.

  Dorval Youston
5 months ago
Bought a f150 from Gilbert in metro ford was extremely professional and very knowledgeable also honest will recommend to all my friends and family

  Jake Hinman
9 months ago
Just purchased a new car at Camelback Ford and had a great experience. After spending the morning at two different dealers, and feeling like I knew more about the cars than the actual salesmen, Mitch and Chris at Camelback Ford were a breath of fresh air. Highly knowledgeable, professional, and not pushy at all.

  Toya Inmyprime
a year ago
Conway Imports in StreaMwood, IL is the best dealer EVER!! This is my second time around with them, and the experience was even better. Their personnel is professional, they take good care of their cars, they're always clean, and well kept. Mauro and Tomas were very helpful and knowledgeable with my purchase. I did my test drive with Mauro, such a cool dude. Tomas worked with me on the sales end. He was fast and quick with my application. Sebastian is the best F&I guy in the business. He did me a solid. Great store, positive energy, beautiful cars to choose from and they work with their customers personally. I HIGHLY RECOMMEND CONWAY IMPORTS FOR YOUR NEXT CAR PURCHASE.

  Michael Cintron
10 months ago
We had a very difficult decision as my sister has cancer and can no longer drive, we went back to Eagle Buick GMC to return her lease and the dealer purchased the car back from her even when she had negative equity. They were very compassionate and understanding something you don't see very much in corporate America, Thank you.

  Fabian Salazar
11 months ago
Attempted to give kudos for a service visit at a dealership / employee who made my service a pleasant experience but this program made me complete the survey about 4 times to successfully post my experience. Issues due to site cookies (likely my previous visit conflicted with updated cookies) / sudden log in prompt at the end of my review, caused for my information to not be submitted and then I would have to start all over. The only terrible part of my service visit was having to use this program to add a review.

  Matthew Maynard
a year ago
I used to hold dealer rater highly as I have been in the industry for over 10 years and thought it was important for the consumer to hear from similar consumers so all places can be held to giving an optimal experience. I held my dealer rater rating with pride, but that has all changed. I was recently tagged in a rating for a service visit on a day I was not even in the facility because I was having dental surgery. I kindly reached out not to have the review removed ( because i dont know what took place during this encounter) but my name not tagged since this was false. I was essentially told by Mr. RB that this was not what dealer rater did to verify or validate any information on their website and it was just a forum that can be spread with misinformation without any credibility. I still say to read reviews, but understand there is no proof the person even went into the dealership, even bought or serviced the vehicle or even is a real person and not created out of thin air. More important there is proof dealer rater doesn't care that this is true. I was shocked to find this out.

  Olivia Buck
9 months ago
I worked with Joe Ranzino at Kunes Hyundai in Sycamore and he was amazing! Super friendly and helpful making getting a new car seamless. Highly recommend!

  Starla b
8 months ago
Just purchase a Nissan Murano from Fours Stars Nissan of Denton and had excellent service and a great sales advisor named Jaime Tiquia.I ve dealt with this dealership for several years and have been very pleased.

  Megan Porter
7 months ago
Very good experience made me feel valued and not like just a customer! Marlo at Patriot Chrysler dodge Jeep Ram cares and you can tell!

  Russell Monroe
a year ago
I can t believe I was just let go from city Dodge. After questioning my GM Shawn Feldman about correcting my pay on a $100,000 deal that was funded illegally. I became a liability. After informing a fellow co worker that we were being shorted on our deals and pay I became the enemy. All I can say is thank god for technology. A smart man once told me always keep receipts

  Kristin Susedik
a year ago
Tommy Haynes at Wilde Toyota in Milwaukee is fantastic to work with. The finance guy Charles took great care of us. The experience was very positive. Highly recommend!

  Daniel Black
6 months ago
They are not fair with dealers and let customers say whatever they want .They let them post more than one review ,. In my opinion I think that they were inept, maybe incompetent, or just useless. But that's just me.