Complete Car Care

4.7 (62)

  3424 W 111th St, Chicago, IL 60655
  (773) 429-1100
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Edward Podlasek
5 years ago
Ben and the employees here are great! I have brought a variety of vehicles here and I keep bringing them back. Ben is one of the most honest people in the business! Ben and his mechanics always excellent, I always trust my vehicles here! I recommend this place to anyone and everyone to give them a try out, YOU WONT BE DISAPPOINTED! The shop is beyond clean, the environment is beyond welcoming if you are in the waiting area. I always get exceptional quality of work and very fair prices! I doubt you will find better quality of service and customer service in the business! I wouldn't choose any other place.

  Maura Sullivan
2 months ago
I was quoted a price for 1 side of work and then they did both sides so 2x the original quote and I had no clue until I picked it up. I think he talks so fast bc he is ripping you off

  D J
10 months ago
A great neighborhood mechanic shop that is a staple of the Mt. Greenwood community. Ben is a wonderful shop (manager, I believe) that is kind, fair, and courteous. Complete Car Care are very dependable and is known for being a fast and reliable establishment.

  Tasha Bush
a year ago
Complete Car Care is the absolute real deal! Ben is amazing! I've had my BMW serviced there on several occasions, and I've never been disappointed. Ben will tell you exactly what the issue is, give you a visual on a diagram or model, and quote you the fairest price in town. He's extremely knowledgeable about the work that needs to be done, and you don't feel as though he's talking over your head when explaining. No work is done until you approve it, eliminating hidden or surprise charges. I've referred 3 people (so far) to this repair shop, and they share my experience. One person I sent had a vehicle that wouldn't pass the emissions test. He took his car to Ben, and was advised that the car just needed to be driven a while because it had been sitting and hadn't been started over a significant amount of time. The cost for this advice? ZERO! They didn't even charge my friend, stating that they hadn't performed any work, therefore, there was no charge. Again, I have a BMW. I was so stuck on taking my car to the dealership, and was constantly being charged astronomical rates for the simplest service. I got tired of paying all that money. So when I found a reputable shop, that had no interest in taking advantage of me, I continued to patronize this establishment. Complete Car Care and Ben are hands down my auto repair shop, no matter what car I have. They have proven, in an industry where it can get REAL sketchy , that they can be trusted.

  Joan Fiame
a year ago
Wonderful local business with high quality owner and staff. My car would not start and Ben the owner assisted all through the process and got it back to me within 24 hours. "Complete Car Care is the calm before the storm"! Thank you for the great customer service!Service: Auto maintenanceService: Auto maintenance

  Joshua Gatlin
5 months ago
$175 for a diagnostic is crazy. Just go to a family mechanic. The industry is so low down, it's going to be an inconvenience to just get your car looked at!

  Jay Cegielski
5 months ago
Got my tire fixed pronto. Awesome customer service.

  Richard Baiker
3 years ago
I've been bringing my car to Ben and his staff since he first opened and I have never been disappointed with his service and value. He often goes above and beyond to satisfy his customers. I can not recommend Complete Car Care enough. Five Giant Stars!

  John L
5 years ago
I ve brought my car to Complete Car Care on several occasions & have always been very satisfied. Ben is a great, honest person to work with. I trust him & their work!

  dconwell615
3 years ago
Excellent service! Called in the morning and they had my wife's car done by the afternoon. Car is driving great again. Quick service, fair price, and quality work. Highly recommend!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Sharon Walker
5 years ago
Excellent service! I take all of my cars to Complete Car Care for service. Very knowledgeable staff who are always willing to answer any of my questions and they have fair prices for the work being completed on my car. Keep up the great work guys.

  tss77
7 years ago
Complete Car Care! This business is first rate when it comes to Customer Service, the expertise and quality of service gives you peace of mind I am a loyal Customer for years because the service is the best around for what ever make and model of your Automobile. Please stop in you will enjoy the service.

  C Morales
a year ago
Wonderful service and Ben is very good with communicating what is needed, and why, and how much before they do the repairs.I take my cars here all the time.

  Dorothy Maluck-Egeland
7 years ago
Immaculately clean facility and this place takes pains to leave your vehicle clean when they service it, too (no grimy hand marks in the interior!). They were very clear about what my car needed and how much it would cost. They also laid out for me what things I should be on the look out for in the future and how soon I'd have to take care of them. They are a welcome addition to the neighborhood!

  Drenn Ernst
6 years ago
Ben is the best...considerate and extremely honest. This place is usually busy, but once you stop by you ll know why the community trusts these mechanics. Wish more places like this existed. 5 shooting starts and well deserved!

  Barb Milam
2 years ago
This place is very professional. Ben went out of his way to help me today. His customer service goes above and beyond. Thank you. I'll definitely be using them again.Service: TiresService: Tires

  Robert Malburg
6 years ago
Great asset to the community, they do fine work and go out of their way to make customers happy. Very fair pricing and very clean and willing to help any way they can. This is the type of business that makes this neighborhood great!

  Jason The Great
a year ago
Ben great guy took care of my car as fast as possible

  Beth Kovacs
2 years ago
I paid $49.00 in labor cost to have a $6.00 brake light bulb replaced. Will not bring my car here again for service.

  John Lorenz
2 years ago
Fast service. Ben kept in constant contact with us. Fixed the vehicle right the first time as always.

  Larry Smith
3 years ago
Good service. Owner is professional and give good advice of maintenance that is needed for your vehicle.Services: Tires, BrakesServices: Tires, Brakes

  J Johnson
6 years ago
Good honest mechanics. They do not try to up sale you or go looking for problems like most of the big name shops.

  William Cozort
a year ago
Fast and great service. Straight to the point with no hassle at all.

  brian noga
4 years ago
Ben and his guys are awesome. Found a new trustworthy mechanic.

  Kevin Giltmier
3 years ago
Honest work, fair pricing. Highly recommend Ben.

  Stephen Farr
a year ago
Always good service and a place you can count on!

  john holton
6 years ago
Very friendly and informative. Prompt services and good price.

  Bridget Brown
2 years ago
Honestly and quality of work. A great place!

  Gerardo V Arzaluz
3 years ago
Excellent service and attentiveness to the customers needs.

  Maurice Nolan
2 years ago
Great work and service.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday Closed
Sunday Closed

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