Chevrolet Service
2.9 (7)
2720 S Michigan Ave, Chicago, IL 60616
(312) 235-1677
downtownchevy.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Selena Capers
a year ago
I serviced my car here during the 2020 COVID lock-down, so I had to drop the car off, immediately leave, wait for a diagnostic call, and okay the repairs. Having my car for a few years, I knew my issue was minor and covered under my warranty.The repair list was abnormally lengthy and didn't explain the relevant repair. I told the rep. to fix whatever was covered under my warranty. He lied that nothing was covered, but they'd allow me to finance the almost $6000. in repairs. I asked him to send me an itemized bill so I could pay for the repair I needed in cash and he kept sending me the same 4- page bill, pushing me to finance. After having my warranty company intervene, we discover the dealership never reported my repairs and the necessary repair was covered for less than $300. They claimed the billing issue was it was a mistake with the mechanic side.No, they are scammers. Beware.Services: Auto engine diagnostic, Oil change
Mz. P
5 months ago
Don't trust them! Tell you one thing coming in, then something else leaving.
Pamela Smith
a year ago
Danny Nino he is best sales person I have ever incountered. He took his time and showed me what my best options where . I will let all my family know to come to see him .
Carl Redmond
3 years ago
My experience was terrible. I set an appointment to have my car serviced and requested a call back from them. No ever called me. I received no reminder of the appointment. I didn't feel they were being professional so I didn't take my car to them. Then they want to know how was my experience. TERRIBLE!
Zack Barnett II
3 years ago
Expensive for them to take a look at my car but great work and good service
David Lawrence
a year ago
Prices too high specially for a new vehicle.