Castillo's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tiyana Townsend
a month ago
This is a shop from HELL. Please do not waste your time or money at this place. I call the shop to asked him can he look at my truck because it was not accelerating, burning gas, and the RPM was going pass 3000RPM. He told me he was not able to do it today, so I came in the next day. I wanted to wait with my truck as I always do. He said it would take 3 to 4 hours, so I left. When I got there he wanted $165 for something I was not aware of.He then go in on me stated, I wanted him to work for free. Then his wife also talking down to me. Stating you don't got no money. You should have never asked for services. Whenever you go somewhere you have to pay. She stated that I don't have money several times putting emphasis on it with anger. Now I'm trying to be cool because I was unaware of the charges and did not want to argue, and have the issue escalade. So I did not, I could have took my truck to nissian for that price.I told him this was very unethical and as ower Joe or Jose you could have done better. He went down to $100 but I only had $50. He did not give me the diagnostic paperwork. I had to ask him for a recipe for the $50 I was giving to him. This is how hard up for cash this shop was. He would not write the receipt until I showed him the $50 dollars. I said why would I lie it's going to be a even exchange. Plus you still have my keys. He would write the receipt after he seen the $50.That is a money hungry company. He act like I'm going to take and receipt that only said I paid $50 for a diagnostic test. He gave me back my keys. With no information about my truck and think I'm coming back to get the work done after this. NEVER and mean NEVER EVER I should had went to this shop.I came here because I don't have a mechanic and was hunting for one. He felt I was going to take it to a different shop and get the work done. And I have a right to price check if I choose.It seems like these low life immigrants was hard up for cash and thought just because I was black and they was Mexican that I was looking for cheap or free labor. He was very narrow-minded and should not be in management. All of this could have been avoided, if he told me the diagnostic price up front. And to the two cent of a wife that he carry emphasizing that I don't have money. I'm a restaurant owner. And for the record learn some ethics and respect. Good for nothing immigrants.I hope that $50 done you well. Anytime there are services being done the price is stated first. Let me decide if I won't the work done at your shop., and not just tell me at the end forcing me to do the work at your shop. I would NEVER go back to a money hungry shop. I don't mind paying for the service that was the point of going to the shop. I'm not racist by a long shot but his wife started it by emphasizing that I was black and broke.I'm just glad I got my truck back after wasting hours explaining how unethical and disrespectful this place was. P.S please don't come here they are in it for the money not the services not the customers. I would have spent so much more at this place; because I like to keep my truck maintenance. There lost. Now I have to find other shop hoping it's a good one

  Ghost 4235
2 months ago
Zero. Nothing. 0 00Tuesday noon I drop my car. The owner told me 3-4 days. Computer. $1100. I had a stroke. Thursday nothing. Friday nothing, 3 days . Saturday nothing. Sunday off. Monday 11 l call. 2 more days. Wednesday I come in with my brother." No more problems all the stuff" owner. I know. $ 680 that is! What happens with the computer? " O no $1100 - owner. Nothing is done, he took $680 for nothing. Abs, brake, all the stuff stay. Garbage, garbage

  Keith Perry Jr
a month ago
Joe is very professional and honest. Will continue to send my business to Castillo's

  MYRION Clark
7 months ago
I love going there they're honest people and reasonable,can't speak for everyone else but that's my take on the shop and have been going there for years and more to come.

  Suzanne
2 months ago
Best place to get your car fixed very honest and cheap

  Angel R
a year ago
If there s one shop that I trust is Castillo oral very reliable, mechanic, someone that you can trust an honest.Repair my car shuffle treats while other mechanics were trying to rip me off. I m not doing a good job. Castillo s auto always has my business..I recommend them to anyoneService: Brakes

  Eneida Soto
a year ago
*** Do not go here*** came here for an AC RECHARGE which he stated would be $135 and he said that cost included the cost of adding coolant and making sure there s no leak. But then he said that my cars AC was not working and I need extensive work to be done which would cost $1990. I took to another place for second opinion and this shop said there was no leak detected and filled my car with coolant/Freon and added a dye just i case if there was a small leak he missed all for $185 and guess what now my car has working AC. So please stay away from Castillo s on grand ave. You should be ashamed of yourself trying to rip people off for more money!Service: Auto A/C recharge

  Abimael Castro
3 years ago
Mr. Castillo was very straightforward with what I needed and did not try to sell me anything else I needed, which is far too common for other mechanics. After he inspected my vehicle and got to work, his quote was very reasonable and was even lower than what I had paid before for the same job and parts. Highly recommend.

  Ezequiel Orduno
5 years ago
So I paid this man to install TPSM sensors and he allegedly programmed them, they never worked. My mechanic programmed (he even told me they were never programmed)them instead when he was doing other work on my car. $60 up charge for all wheels taken out of my pocket. Their other shop is just as bogus they charged me $300 to swap my sway bars because this man said it s a difficult job he was done in less than a hour. I did call before going there and he quoted me $90 per sway bar. They up charge a lot on simple things, thank god I know have a mechanic who charges very reasonable prices compared to this shop.

  Macboy Marion
7 months ago
I ve had a lot of my cars done with him in yes he does good work never had a problem with no car he fixed of minesService: Air & cabin filter replacementService: Air & cabin filter replacement

  raelyn
a month ago
best place ever, recommend!

  David Jordan
2 years ago
I highly recommend Castillo's Auto Repair. They do outstanding work, the prices are reasonable and they are very professional. There are no hidden fees or unnecessary work done. Great place to do business.Services: Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes, Oil change

  Celestine Williams
6 years ago
Wow....to all the ladies out here looking for an Honest Mechanic!!!! This is the place .... From the moment I called in to ask question. To actually stopping thru I felt the welcome and was treated as a person should've been treated Awesome ! I have found a Mechanic I Trust ~_~....

  Daisy Perez
2 years ago
The owner joe and his wife, are like Bonnie and Clyde.i have had the worst experience there.qhen they do a diagnostic on your vehicle.they give you a total then later before you already sign paperwork for the repairs and total.they come up with more problem that they say the car has.so they try to take more money from you before you can pick up your car.sad really sad

  Tirso Bautista
6 years ago
As for me, since a friend of mine had recommended this place, which I have been visiting for the past 5 or 6 years. I have not any complaints or inconvenience. Its price is very good and the service is the best ...

  Tyrice Rasper
4 years ago
He's very good and very fair, his work is very great.. I've been going there for years and I have not yet to complain about nothing.

  Bridgett Rivers
4 years ago
He does great work he is straight forward in every way possible and makes sure everything is ticking before you leave.

  Elmer Castillo
a year ago
Resolved my issue perfectly. Love this place come here all the time.Service: BrakesService: Brakes

  samantha robinson crowder
2 years ago
Very respectfully and fast working. Would definitely recommend.

  George Laureano
2 years ago
Car needed a thermostatGot it changed here and when I got it back it was leaking a lot of antifreeze like never before ...

  Peter Abrahamson
a year ago
Honest shop, quick turnaround and reasonable price.

  Jesus Flores
6 years ago
Excellent mechanic and very honest good prices

  Hector Miranda
6 years ago
I had no heat my blower went out now I got heat in the winter cold now..

  Chauncey Freeman
6 years ago
I'm getting my CTS worked on. and so far so gud!!!

  My'L Neal
2 years ago
Awesome service and very friendly

  Jesse Galvan
3 years ago
Very satisfide with their mechanical work

  Alexis Guzman
5 years ago
Fast decently priced service.

  James Davis
4 years ago
Excellent service clean and professional

  Shady Medina
5 years ago
Decent Place's Quick Service's.

  Vero Nica
2 years ago
Great service