Bridgeport Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Williams
a month ago
Title: Exceptional Service That Goes Above and Beyond!Review:I can't recommend Bridgeport Transmission highly enough! Two years ago, they serviced the transmission on my truck, and I was thoroughly impressed with their professionalism, efficiency, and the quality of their work. Fast forward to recently, my truck started experiencing issues again and wouldn't shift into reverse. Initially, I was concerned, especially because I couldn't locate my receipt from the previous service. However, my worry was unnecessary.From the moment I contacted them, Bridgeport Transmission demonstrated exceptional customer service. Despite my lack of a receipt, they listened to my concerns, quickly identified my previous service records, and treated me with the utmost respect and understanding. Their team didn't just stop at addressing my immediate concerns; they went above and beyond to ensure that my truck was thoroughly checked and repaired.The efficiency of their service was remarkable. They promptly took care of the repair, having my truck running smoothly in no time. Moreover, the cost was more than reasonable. It's clear that Bridgeport Transmission values integrity and customer satisfaction above all else.Their dedication to providing outstanding service, coupled with their expertise and reasonable pricing, truly sets them apart. I am beyond pleased with the experience and will undoubtedly continue to trust them with my vehicles in the future. If you're looking for a reliable, honest, and skilled transmission service, look no further than Bridgeport Transmission. They're genuinely a cut above the rest!

  Matty Matt
7 months ago
Rich the owner runs a very good shop. Reasonable costs and within stated timeframe every time i dropped a car off for work. Also, honest and generally pleasant and nice people. Surprisingly well organized and complete on paperwork for an independent car mechanic shop. Since first repair here, which was misdiagnosed as something more serious and expensive by a different mechanic, i have taken 2 cars here for various different repairs at different times over a few years, and would go again in future.

  Justin Higginbotham
8 months ago
Getting pretty tired of dealing with attitudes when simply calling mechanic shops on the phone.I called and ask if they can regear my truck and whoever answered the phone first acted like he had no idea what I was talking about. I explained to him (me explaining to a mechanic) what I wanted done and in the most condescending manner says you want to change your gear ratio on your differentials. I d assume this is synonymous He goes on to talk about not having time to do xzy today, and becomes real pessimistic about finding parts. I understand the time I closed and simply was inquiring about if they did it and scheduling.I say thanks and get off the phone. Couldn t image this place having solid customer service if you can t speak to people with dignity over the phone.

  Paul Brozek
3 weeks ago
The best transmission place in the United States of america.would recommend it the president ..it's that good.

  Molly Anderson
a year ago
I have been a customer for years! I love Rich he is a honest person, which is hard to find these days. He will always tell you if something is under warranty. Very reasonable pricing. I don t live in the neighborhood anymore and still go if I want an honest assessment. Recently, I went to Hawk auto in Forrest park, they told me I needed a new front bed plate, gave me the run around after going there 3x they ordered the wrong product, then told me it would be $200 more than originally quoted. So I called Rich, drove into the city, he took my car right in and told me I just needed a couple of bolts to put the pan back up. And he didn t charge me a thing to do it! That s what a nice man he is! I recommend all my friends here.Services: Transmission, Electrical, Engine repair, Brakes, Oil change

  kaela Smith
8 months ago
Although I couldn't get the job done but the man was so helpful and very polite thank you so much for all the recommendations you gave me this morning

  Daniel Ramirez
a year ago
Went there because I had a rumbling sound in my differential. And,, my speedometer was not working properly. After checking differential and, transfer case was told it was my brakes. Paid $550 left shop and, noise continued. Went to Ogden Car care in Brookfield and, the problem was a faulty speed sensor. Problem solved in about an hour. Don't go to Bridgeport TransmissionDidn't diagnos problem and, charged me for brakes that weren't needed. Rip off.

  Bill Murphy
8 months ago
They were very thorough on expoing my options, cost, and warranty.

  Harpreet Singh
9 months ago
Kinda rude, maybe racist...wanted initial deposit of $150 whether you repair or not with them... LOL

  Mildred Pittman
6 years ago
Very disrespectful. I walked in and no one acknowledged me I stood there for about 5 minutes and the lady (possible receptionist) and a guy (possible manager) was interested in their own personal conversation rather than concerned about a customer. They seemed racist to me because I walked in and they turned their heads immediately like ok she can wait even the mechanics I walked up to them first and said excuse me they looked right at me and said nothing while one of them walked away. I then proceeded to the office and there was the lady and guy deep in conversation. Also the parking lot was in an uproar. All the cars were parked all different kind of ways in no type of order at all. They were blocking an entrance and I had to park my car on the side and squeezed my way thru the cars jus to even reached the office door. This is the worst customer service experience I have ever encountered and I have had a couple bad experiences but this one takes the cake. If you don't live in the neighborhood I'd advised you not to go.

  Martin Carroll
a year ago
I tried to drop off my car for a failing axle. He tells me on Wednesday to drop it off Friday. Friday he says four cars came in Thursday and he wouldn't get to it till next week. Thanks for wasting my time you clown.

  Cesar Medrano
4 years ago
Excellent work, Rich is a straight to the point guy, he tells you what's wrong and you either fix it not! I've never had a bad experience with him.

  YSL
5 years ago
Staff was super rude to me. I was looking for manager about 5 mins, when I found some guy he told me that I have to talk to boss. Boss was the first guy that told me to ask someone else.

  Shay Jackson
3 years ago
It was great...nice friendly service and my car run just like when I bought it..thanks!

  Desto s Kitchen
2 years ago
Tried to talk with them regarding my vehicle..... extremely rude. They obviously don t want clients the way they talk to people. Not spending my hard earned money here.

  La'Daisha Henderson
a year ago
There we're really nice and helpful

  Scott Openlander
10 years ago
I had great service at a good price. They tested solved a complex problem with the electronics in my transmission.

  Alberto Torres
5 years ago
Amazing. Rich is a great guy. Highly recommend going here.

  Thomas Morgan
6 years ago
Rich is the owner and he's a super nice and honest man

  Ken Rocco
7 years ago
Needed an alternator replaced and they did excellent work

  Jeffrey Tucker
3 years ago
They're reasonable and knowledgeable

  Jack Grund Sr
a year ago
Another job well done! Thank you!

  Jeneane Blacine
4 years ago
Fast, friendly, affordable service.

  bejaia jsk
11 months ago
Good place

  Kathleen Laurin
3 years ago
Ujjain 9 I o00p0o

  Money Man
3 years ago
The work is good.

  Elaine Holt
2 years ago
Alan is the best

  Jose Rios
4 years ago
Good updates

  Ibeabuchi Echerenwa
2 years ago
Horrible experience

  mari scharon
5 years ago
A bit grouchy