Beverly Hills Garage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gamele Folston
6 months ago
Great location... great work... overall some great people running a business worthy of all my auto repair needs. No price gouging here.

  Terry Johnson
3 months ago
I will take any car I drive here. They are professional, conscious of their customers' time, and the prices are reasonable .

  John Donahue
6 months ago
I received the most exceptional service this past weekend when I tore the bumperoff my moms car while visiting her. I took it over to BHG and was greeted by the owner Pete who basically treated me like family. They fixed the car and I was able to head out on a road trip with my mom a couple days later. It s great to have friendly , honest and professional help in the neighborhood.

  Chiquita
4 years ago
Don't bring any vehicles here. I brought my 06 Porsche Cayenne here because I wanted to sell my the truck and the back hatch wouldn't lock, left the vehicle and was told they would call me when they found out what was wrong with it. They finally called and said I needed a part that cost $170, but the total cost to repair the lock on the back hatch would be $680 because of labor and a $280 charge for a special test they ran to find out what the problem was. I was upset because no one called to say I was being charged for this special testing, but I agreed to have the locked fixed. The next day I called to pick up the vehicle they said they got the hatch to lock but it won't open and it will be another $470 if I wanted it to open, at this moment I was very upset. I brought my vehicle in because it wouldn't lock, now it locks but it's stuck and can't open. Not to mention they charged me an extra $280 for special testing that apparently didn't work because you tell me after the test something else was wrong. Me and my husband go to the shop to talk to them in person because at this point I'm beyond upset. We talk directly to the guy who's working on my truck and he tries to explain what he did and didn't do. I tell him I'm not paying any extra money for them to mess more things up because I'm selling the truck I only wanted the hatch locked and he tells us if that's all you wanted and was about to sell you should have told me and I could have gotten it to lock for $50. You can imagine when he said this I wanted to choke him. So, you could've fixed it for $50 but you guys charge me $680 for nothing at all and I can't get in the back of my vehicle because it is now stuck. I paid them basically for making my small problem worst, I drive off in my truck get home and my husband tells me I have no lights at all in the back. No brake lights, reverse lights, nothing at all and we realize a 50lb bag of snow melt salt is missing out my truck. I go back to the shop tell them all the problems they've caused including the missing bag of salt, they tell me the guy unhooked a box that was wet and he can hook it back up to get the lights working and the guy who fixed my car says he only saw one bag of salt and the other bag may have fallen out when he test drove it. Are you freaking serious! You stole my salt, charged me to destroy my truck and let me drive off with no lights at all, and no one said anything. I could've been in a serious accident driving with no lights at all. I would never ever recommend them to anyone. Please beware of this terrible shop and take your vehicle to a mechanic who knows what he's doing and also a place that doesn't steal and charge you for destroying your vehicle. My husband paid $45 for that bag of salt. If I could give them zero stars I would.

  Mike Hurley
4 years ago
My first visit was first class. I have a 2004 VW Passat Diesel. Not everyone will take on diesels. They did and did a great job. Pete was friendly and thorough. The place was clean and even nicely furnished for guests. Very pleased overall. Highly recommended.

  XLTowingChicago
2 years ago
10-STARS We ve had a reciprocal business relationship stemming back to 2006. Although the world lacks perfection, the ethics, professionalism, and accuracy in diagnostics/repair Pete and his crew bring to the table is about as close as one can get!Thank you for many years of trust & loyalty!!!

  Emily Lambert
4 years ago
I started going to Beverly Hills Garage because it's convenient - I can drop off the car and walk home. But now I'm a devotee because I trust these guys and know they'll do a great job. They've resolved many issues for me, but what prompted me to write a review is that out of nowhere, my car alarm wouldn't turn off. I called the garage just a few minutes before closing, and Pete had me bring it in asap. He disabled the alarm no charge. I'm glad these guys are in the neighborhood.

  Elaine Miller
a year ago
Two very bad experiences here, found out brakes were not installed correctly and they don t even want to look at them for almost a month. They could care less about their work. Avoid this business!Service: BrakesService: Brakes

  Elizabeth Jenkins
8 years ago
I have used this business to service both my car and my daughter's car since 2005. I have always been happy with their work and would recommend them to everyone. If had to pick only one word to describe this business and its workers I would be stumped because honest and fair are words that truly describe how this business is run.

  Greg Lochow
3 years ago
When our 2011 Cadillac showed a "lane departure" error message on the dash, a prominent dealership in Calumet City gave us the runaround and declined the job. However, Pete at Beverly Hills Garage quickly diagnosed the issue and the repair was completed promptly, at a very reasonable price. Highly recommended!Services: Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes, Oil change

  Britney Weaver
4 years ago
This place is terrible! I came in Monday June 24th to get my tire fixed and the front desk guy told me that he couldn t fit me in. (Fair enough) He then tells me to come back the next day to get my tire fixed between 4:30-5:00pm. I left work in Oak Brook early to come back and get my tire fixed between the time he told me to come back. I arrive and he tells me that he can t fit me in again. I will NEVER be back. Thanks for the terrible customer service!

  chris mcneil
5 years ago
I brought my car there for rough idle n was told i had a short. They charged me $1000 n told me it was fixed. Shortly after i left the car did same thing. When i called they said old cars have multiple problems, if i wanted them to look at it again it would be $120 n hour. These guys r opportunists.

  Carmona Denise
a year ago
This is the best mechanic I've ever worked with! They are for the people not for the money 100%. Literally great service, highly highly recommend!

  DesignWons
4 years ago
Brought our company car to have an oil change! Did a great job and noted some other issues with the car! Can't thank them enough for their hard work and service. They're our official 'car' guys!

  Richard Cruz
2 years ago
They have taken excellent care of my son's car. I'm confident of the safety and reliability of this vehicle when they are on the job.

  tony boloni
5 years ago
Brought my car in there and November was told to bring it in Monday morning at 8 a.m. was having trouble with the engine it would rough idle intermittently I was told I needed a fuse box in a ground wire it took them 6 days to determine this got my car back on Saturday evening $1000 later and was told I should have no trouble at all with emissions check engine light gone 20 minutes after I left the parking lot check engine light went on started having rough idle shortly after come to find out I needed a fuel injector but I couldn't get in to see them for a week. Took somewhere else. Cautionary tale.

  Jonathan K
7 years ago
This place has been here forever. It was recommended to me by All Guard. It Was a pleasure to take my truck over there to be serviced and NOT get ripped off.

  Bad Forbiznez
5 years ago
I brought my vehicle there because I was having a drivability issue it kept on going to rough idle mode it did have some check engine light codes was told to bring my car there Monday at 8 a.m. did as I was told and that I would get a call wait a couple days never got a call call them Chris the gentleman up front was very blunt and somewhat rude I was told that they would give me a call I called the next day and they said they found a fuse box that they're going to replace and that they would give me a call Friday I finally called them and again Chris was told me that they were done they had found a wire they were going to replace it was going to be 7:15 Saturday and around 3 p.m. I called again I was told the car would be done by closing time on Saturday went to get the car Chris told me it was 9:20 now and that I should be able to pass the emissions with flying colors everything was fixed half hour after I left the garage check engine light went on shortly thereafter I started having the drivability issues again as I drive for a living with my vehicle I was hesitant to call as they kept my car for a week and charge me $1,000 I did call eventually and was told by Chris that his hourly rate is $110 and if I wanted to look at it again to bring it back be very very cautious of these folks if you're getting the brake job or will change I would maybe recommend them but if you have issues that you're uncertain what they are take it to someone who actually cares these guys care about one thing the dollar bill I discovered that my AC unit was backing up the condensation water and affecting the blower motors electrical this was right next to the fuse box they were placed they could have not not seen this so be very very very careful of people who say they can do things but then don't in charge you outrageous amounts

  Rich Carroll
6 years ago
Completely honest, extremely knowledgeable. They seen too know cars better than anybody. No attitude, just high quality work at fair prices.

  Dawson Cox
3 years ago
Friendly, professional service. They make sure you know your options and help you decide what's best. No upselling! Usually very busy though

  erich connor
6 years ago
Trustworthy and reasonably priced neighborhood mechanic; any other questions? Definitely worth a couple extra bucks to know you are working with experts that don't pull punches.

  Tom K
5 years ago
Great customer service, good hard working & knowledgable mechanics, great work, awesome shop & NOT your run of the mill hole in the ground shop looking to take your wallet. Highly Recommended!

  Angelo A
3 years ago
Been trusting my vehicle care here for over 8 years. Professional mechanics and great service.

  Dale Fast
a year ago
For 15 years I have trusted Beverly Hills Garage to advise me on what maintenance my cars need.

  Hitokiri Shinigame
3 years ago
They still are pricey and insist on using or purchasing their own parts. But so far my van is working fine from them!

  Essential Creations Chicago Sandtricia
3 years ago
I just need air in my tire and they did the Neighborly thing and came out and helped me out by putting air in my tire. On a cold February day.

  Dan Foster
11 years ago
Due to the exceptionally speedy service getting my car to start on a frigid winter morning, I will be bringing my future business to this garage I had never before visited. And YOU should too!

  Nora McDonald
a year ago
My family's been going here for decades and we love it!

  Derwin Adkins
5 years ago
Very good. They were able to resolved my Check engine light problem.

  Photos by Babs Cay
5 years ago
Helpful friendly knowledgable staff they care about you and your vehicle like their own!