AutoZone Auto Parts
4.4 (998)
2449 W North Ave, Chicago, IL 60647
(773) 342-6388
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bryan Jacobson
4 days ago
Special thank you to Brandon for his excellent customer service. We had a battery die on a Sunday afternoon. I came first thing Monday morning and Brandon quickly assisted me with replacing the battery and installed it in just a few minutes, allowing our family to use the car and get on with the rest of our day. Thanks Brandon, we will be coming back again in the future as a result of your great work!His colleague Patrick was also very nice and helpful on the phone when we called on Sunday.
Peter C
a month ago
Patrick was absolutely freaking awesome. I had an issue with my wiper blades and he was able to assist without me having to go to the dealership. His product knowledge was incredibly helpful on something so simple. I ended up replacing all 3 wiper blades based on his recommendation and efficiency. Having him actually help with the installation saved me so much time and energy. Awesome experience.
Madley A
3 days ago
Patrick was a phenomenal help. His customer service is spectacular and I am forever thankful that he was on shift when I came in! If I could rate his service 8 stars I absolutely would. Auto Zone, you hit the nail with this employee. Thank you again Patrick!
Daphne Adam
3 days ago
Patrick is a life saver. We came in need a new battery for our key fab and he went above and beyond to make sure we got everything we needed and correct. Whenever you stop by autozone please be sure to ask for Patrick. He is the guy
Jacob Kipnis
a month ago
Patrick is awesome! Knowing nothing about cars I was at a loss when my low beam went out and he not only directed me on the correct one to buy, he came out took out the battery blocking the light and replaced it for free in no time at all! Patrick you re the man thanks so much
Nate Paulson
2 months ago
Patrick was nothing short of outstanding. Extreme expertise, precision and even helped me install my battery/reset my systems. I paid simply for the battery itself, the dealership quoted me at 500$ for battery and labor. I was out the door here for just 200$ as a result of Patrick s help and even got a much nicer battery than what the dealer was giving me, almost 200amps more. Reset my software in the car and everything. Give this guy a huge raise, something I thought would take hours today took legit 10 minutes. Thank you Patrick!
Nickolas Maleski
3 months ago
Had a great experience. Patrick was quick to help and walked me through what was going on. Suggested I came back once I got my new battery in place and glad that I did. He helped get the battery super secure and also ran a test to make sure the rest of the starting system was in good standing. Life saver!
Emma Whalen
3 weeks ago
Patrick was very helpful! He replaced my wiper blades, headlight bulb and wash fluid. He also recommended the best replacements for their value
Kat Miller
3 weeks ago
5 stars for Patrick! Very knowledgeable, helped me troubleshoot a couple problems with my cars computer and battery. Spent several minutes talking it out with me. This is my new favorite auto zone!
Garrett Reinig
4 months ago
Patrick really took care of us today! Our plans would have been missed due to a bad battery. He got us sorted and back on the road in the blink of an eye! It was a great experience, and he's a nice guy to boot! Thanks!!
Robin Di Buono
4 months ago
Patrick was awesome n helpful testing my battery in the rain. We thought of a program to start at the store to inform/ teach women to identify things under hood Ask us about the program. Patrick would b a great instructor
Anna Medearis
3 months ago
Patrick was so helpful!! Our battery died and he replaced it so quickly, tested everything, and even took the time to explain each step. We really appreciate his help! Thanks Patrick!
Albanian God
4 months ago
Patrick is very nice and helpful guy he helped me with testing the car he took his time to look for the issues and he solved it thank you man
Daniel Boczarski
4 months ago
Patrick was a great help with dealing with some battery related issues. Helpful service here!
T C
4 months ago
This is my local auto zone. I have dealt with several employees but I have to give a huge SHOUT OUT to Patrick! This gentleman explained thoroughly what the problem was on top of answering other questions. A huge plus came out to the car several times to make sure we had everything covered. This gentleman knows his work. If he only worked at a mechanic shop I would definitely be a customer. If you re looking for great customer service & someone to be honest without spending an arm & a leg if you don t need to Patrick!!
Washington Ways
5 days ago
Came here with a bad battery and having a bad day. Upon coming a met Patrick who was very helpful,got me a new battery and changed it for me..a really appreciate this type of good service
Mariana Nana R L
4 months ago
Patrick was sensational! He helped me when I needed to change my car battery, he provided me with guidance and coordinated the battery & tools delivery directly to my apartment in order for me to do the battery replacement. He simply went above and beyond. Thank you!
Brian Yensho II
4 months ago
Patrick was AMAZING!!! He took the time to help me with my battery and gave advice on fixing some other things wrong with my car. It is hard to find people like him who genuinely care!
Susan Kim
3 months ago
Have been coming here for years. They are honest and super helpful. We needed our battery checked and changed out, it was super quick. Will always come here due to the service and honesty.
Aide Delgado
2 months ago
I chose to go to Auto Zone a couple of weeks ago because they offered to install a new battery without hesitation. Called around, and other Auto parts stores would sell me a battery but wouldn't install it.Great customer service too.
Hunter Alexander
4 months ago
Patrick was an incredible help! Walked me through the whole process! Made fixing my car incredibly easy. Everyone should ask for him when they come in
Joe Bartolotta
7 months ago
Julian R. was exceptional. Assisted us above and beyond. Installed our new car battery and helped us with a prior purchase. A+ Highly recommend!
Andy Robledo
10 months ago
Have been coming here for years and Patrick has always gone above and beyond to help me in any way that he can! He s super stoked and passionate about cars and love working with him. I live in Pilsen, but go out of my way to visit this auto zone bc it s the best in the city, because of people like Patrick.
John Hart
3 months ago
Hello, Patrick help me quickly diagnose my issue with my Honda accord. It was professional and reliable. I appreciate the great help and that s why I always come back to AutoZone for this great customer service!
November Love
2 months ago
Patrick was so amazing!!!! He helped me pick the right bulb for my truck and even installed it. Very quick too. Thank you so much Patrick!!
Ryan Welage
a month ago
Patrick was outstanding at the AutoZone on North Ave in Chicago. He was incredibly knowledgeable and helped me get my truck back up and running.
Paul Smith
4 months ago
Patrick is amazing! I have had 38 cars and I know my stuff but he is so knowledgeable about anything to do with cars, I trust him so much! This is my go to place!Thank you, Patrick for being so professional!
Scott Staker
4 months ago
Patrick was super helpful with helping me find a replacement headlight bulb for my car. He even installed it for me! Very nice. Thank you!
ixchel andraus
4 weeks ago
Patrick was an absolute angel, saved my life changing my headlight in the cold was v quick thinking ans resourceful too
Chas Lewis
3 weeks ago
Patrick was incredibly helpful and professional, got me what I needed and more. Awesome customer service!