Affinity Auto Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  fernando barrera
a week ago
Highly recommend Affinity Auto Sales!! Had an amazing experience. Their friendly, very welcoming, no rush or pressure felt. Henry showed me all the vehicles I had stopped by to see. I ended up buying my first range rover. Great service with Henry and the manager gave us our space and time to think about my purchase. Great service overall

  Kitty Witch
a month ago
Drove 5 hours all the way from Terre Haute Indiana to this dealership in Chicago and to say the least the experience was worth my time and fantastic. They had a great trade-in for a vehicle me & hubby were wanting for months. I was expecting to be there for hours but we were gone and out the door with a new vehicle in just 2! If you ve got the backbone, respect, & patience then working out a deal can happen quickly. They ve got great cars and everything is shiny clean. Inside and outside!! Thank you to Armone & Henry we left satisfied and enjoyed a good sandwich at Augustino s for the trip back home!

  Antonio Liotta
a month ago
This place was absolutely wonderful from start to finish. I was interested in a 2017 Chevy Express Cargo and the vehicle did not disappoint. I also liked the fact that I wasn t pressured into purchasing all these add on s like most dealerships. JT and JD made the buying experience super comfortable and I couldn t be more thankful. I was also told since I purchased a vehicle if I ever needed any services in the future I would automatically get 20% off. I have a family to take care of so every little bit helps so knowing I will be able to save money on oil changes and other services means so much. Once again thank you and I will definitely recommend this place to family and friends!

  Rs Times
a month ago
Had a fairly good experience, 7/10 buying a heavily modified Subaru STI from affinity. Frank was a great guy to work with but the only down side was he thought the car was completely stock. So I made a 4 hour drive up to look at the car and found out it was fully built and heavily modified. The OWNER knew majority of the things done to the car and was a HUGE help! Glad he happened to be there. Absolutely great guy and would work with them in the future. The sales manager on the other hand wasn t so friendly. Came off ignorant and made me feel like a 5 year old. Didnt divulge true pricing or what I was getting myself into. Ended up going through my bank instead. He didn t want to work with me on pricing or any issues with the car I was purchasing. It has multiple dents and scratches. Said they get their car values off MMR and auction pricing.. So be mindful you probably won t get what your asking for on your trade in and their a tough bunch when it comes to their vehicles for sale. All around good experience. Just had to make 2 trips before coming to an agreement.

  chris s
a month ago
Bought the car from out of state. The transaction was very easy and comfortable. Communication was also very consistent throughout the deal. I would give these guys a shot! Was a very low pressure, easy vehicle purchase! Ask for Henry!

  Sierra Jones
a month ago
Affinity was by far the best experience in buying my car. Henry and Armin were very efficient, professional, and their customer service was spectacular. Any questions, pictures, videos I wanted and ask for, Henry sent them to me quickly without hesitation or frustration, which in turned gave me confidence as an out of state buyer. I am 100% satisfied with the buying process and with my investment, and will return for future purchases.

  Marina Kozhelianko
2 weeks ago
Dier Friends, if you want to buy the car of your dreams at a good price, quickly complete the purchase, then you need to go to the Affinity salon. The very competent and communicative manager Frank will answer all your questions. Frank advised honestly and responsibly the best option of the two cars, we were interested in, we couldn t make a choice, he recommended a car that was more suitable for our family and was not mistaken. Frank made friends with our child so that they did not want to part. We were pleased to be in the salon. All our needs were fully satisfied. Thank you very much to affinity salon!!!

  Lee Babel
4 months ago
Bought a bmw from out of state, they made the whole process extremely easy. They answered any questions extremely fast and thoroughly. When picking up the car it was full of gas and detailed beautifully. I had an excellent time doing business with them if I could rate them higher I would.

  James Noblin
3 months ago
My brother and I had a great experience at Affinity Auto Sales. They had a car that we had been looking for for quite a while in stellar condition at an amazing price. My brother purchased the car from New Orleans, and it was still a seamless transaction. Living nearby, I was able to come test drive and meet the staff and they are all extremely personable and experts at their craft. We worked with the team of Jose, Henry, and Armin, and we had impeccable customer service throughout the entire transaction. I recommend this place for anyone that may be in the market for a car; I know I ll be back! Thank y all so much!

  Alan Augustine
7 months ago
I had an outstanding experience at Affinity Car Sales in West Chicago! Jay, the owner, went above and beyond to make sure I was completely satisfied with my purchase of a pre-owned Mercedes Benz. His flexibility and willingness to work on the price were impressive. Jay's professionalism and dedication to customer satisfaction set this dealership apart. If you're in the market for a car, I highly recommend checking out Affinity Car Sales. They made the process smooth and enjoyable. Thank you, Jay and the team!

  Spencer Underwood
6 months ago
They made the process easy and enjoyable. The team was friendly and helpful without being pushy or salesman like. Worked with Jose, Armin, and Jay D and at every step they were helpful and understanding, helped us be able to get what we needed at a price that we needed. Would definitely recommend Affinity Auto Sales for anyone looking for your next car!

  Samir Alic
a month ago
My buying experience was amazing at Affinity. I bought my car sight unseen. All the paperwork was done through email and my car got shipped to me within three days when the car arrived it was just as explained and advertised. I am happy with my purchase and I will be your customer for my next car.

  has qa
2 days ago
Came to see a car. The salesman said they don t let customers test drive if the car has more than 150k miles on them. I have heard of this rules for super cars like lambo or something but never on a 20 year old car with 180k miles on it. Looks like they were hiding something. Might have dodged a lemon.Update: At no point during my conversation with the shady salesman who looked like he was high on crack did i say I am here for a JOY ride. If you are gonna make up lies please make ones that are believable. It is a 2005 car with 182,000 miles. If i wanted to go on a JOY RIDE, I would go to a reputable dealer and drive a car that is either new or is something luxury. FYI, the car I wanted to test drive didnt even start because it has been sitting on your lot since Feb and now it is April and no one is even looking at it. So check your facts before leaving lies in public

  Michael Duck
2 months ago
Stay away!!!As soon as I was greeted the sales rep started asking about how I was purchasing the car. To which I said I want to make sure the car is good first. I then viewed the car I wanted which did not sound too good which I heard a very apparent cycling sound which could have been from the belt getting still but I wanted to make sure first. I told them I wanted to give it time as it was cold to let it idle down since I assumed it wasn t ran in a while. I told the rep that let s have it warm up first and go from there. Now the rep started pressuring me again about how I m going to buy it which I said, I don t know if I am. This guy blatantly ignored me at this point and started writing up paperwork for the car. This push for the car that I wasn t set on yet was a big concern. As he drew up paperwork I told him well I m offering X amount since I don t even know if the car is to standards. He then said no way and said if you can t buy this we have cheaper cars. I asked for a manager at that point to both address concerns with the car as well as this rep who needs disciplinary actions. The manager proceeds to come over with a very bad attitude and sassy attitude and says what s there to talk about At this point I do not want this car anymore.There is definitely some bad business practices going on at this dealership.

  Christopher Hallack
3 weeks ago
Purchased a vehicle from Affinity as a long distance sale. I'm from the area originally, but currently live out of state. They made the entire process pain free from start to finish. Everyone was a pleasure to work with, and the car arrived in perfect condition. Next time I'm in the market for a vehicle, I will be back! Thank you again!!

  Josh Tupas
3 months ago
The guys over at Affinity Auto take great care of you and want to ensure you re happy when you leave with one of their quality vehicles would do business with them again.Jose came out to the lot when he saw me inspecting the frame on one of their Lexus GX470s (commonly known to rot). He immediately knew of this and gave me plenty of detail and all 52 service records to make sure I had confidence to purchase the truck. Jose even came in on his day off to close out the sale the following day. Appreciate him, Armin and Jay D!

  Lejla Hozanovic
2 months ago
I got my new Audi q7 diesel from Affinity and I had a great experience. I drove 300 miles and was told by Armin that I wouldn t be disappointed and it would be worth the drive. When I showed the car was In the showroom, super clean just as described. I'm happy with my purchase and I will be sending my family and friends your way.

  Steven Mashni
4 months ago
All and all good experience. Dealt with Jose and Armin. This is the first time I ve ever bought a car from a dealer and it went very smooth in my opinion. Communication was good and timely. They were very straight forward and didn t sugar coat anything which I appreciated. They even noticed I was wanting to look at the undercarriage of a vehicle and when I came back they left it on the lift for me to inspect which for me was a huge selling point. Went through the car with me and fixed some minor issues without hesitation. No complaints

  BlockyBenny Know
3 months ago
Bought our 2017 BMW X5 here last week and am very pleased to have my new SUV in time for the snow! Jose, Armin, Jay D, Frank and Henry are a great group of car guys and made me and my wife feel at home with their hospitality and gratitude! Glad we found them and will refer family and friends in the future when car shopping

  Legend 7136
4 months ago
Had a wonderful experience purchasing our Range Rover! The entire team, led by Armin and Jose, were awesome, experienced and great to work with on our purchase. We were in and out quickly and their shop also cleaned and gassed the car before pick up. I d highly recommend Affinity and its great team!

  daniel alvarez
2 months ago
My mother recently purchased a 2023 VW Atlas through this dealership. They have an amazing staff and very professional. Armin was a huge help getting my mother into the car that she has been looking at for a while. The process and closing was easy. Thank you Affinity Auto Sales. Highly recommended dealership.

  ESOR WORLD
3 weeks ago
Be very careful when attempting to do business when these guys! Was interested in a couple vehicles they have, contacted them and seemed okay. Was going to finance under my business name, gave them all the information, and the sales person demanded the name of the bank I use for my company AND the account number. When questioned WHY he needed this, he said this was something the finance company required to verify its a real company. This is the craziest thing I've ever heard and I work in banking. We (banks) verify businesses by checking their information in the state the company is registered, not by gathering your bank account number. Needless to say I stopped working with them right away. I'm so happy I never gave them my social security number either. Don't know what kind of scam they are trying to pull, but not me, and not today!UPDATE: As you can see they can t read either. I clearly state that I didn t give them my banking information, nor did I give my social security number via a TEXT MESSAGE which they requested via TEXT MESSAGE! I don t know how many of you are willing to just TEXT YOUR SOCIAL SECURITY NUMBER to people, but I doubt very many. The unprofessional reply should tell you all what you need to know about doing business with these clowns.

  Joe Miller
2 months ago
Great experience buying out of state and having it shipped to me over a 1,000 miles away! Frank and all the people I spoke with were incredibly helpful! Thanks for everything!

  Imani Perez
3 months ago
Jose was the most upbeat and friendliest sales associate we encountered when looking for our 2016 Lexus GX460! He showed us 3 different models until we found the one we loved ! Very patient and answered all of our questioned and secured financing for us. Jay D in finance was great and Armin finished off the paperwork in a timely fashion! Thank you Affinity!

  Amanda Kostic
4 months ago
Highly recommend Affinity Auto Sales! My family and I have purchased 4 cars from them and will continue to use them for all our car buying/service needs. Each experience we had with them was very personable, non-rushed, and easy. Thank you Jasmin, Armin, Henry, and the rest of the Affinity family for the best car buying experiences and for always taking care of us! We will be back!

  Mark Staudacher
4 months ago
Looked at 7 different cars and dealers. Affinity wasn't necessarily on our radar until we saw a car online and visited the dealership. Jose was especially helpful, understanding, realistic and forthcoming with everything!! Never felt pressured, but he was confident that they offered great product at great prices!! Best salesman we encountered by far! Good experience all around. Thanks Jose and Affinity!!

  Kevin Payne
3 months ago
My son bought his furst car on Tuesday. Arman and Jose were very friendly and professional. Made the process very easy and painless. The detailing on the car was immaculate. Very clean. I would definitely do business again at this establishment.

  Parker Braden
2 months ago
This is the second car we have purchased from Affinity. We purchased A beautiful C43 AMG and a Infiniti G37. The customer service was great, they are very welcoming and funny. They answered any questions we had. The car was kept in good condition and was very clean. They made the process very quick and easy. Would 100% recommend this dealership to anyone and will be coming back in the future.

  Pete Baertsch
a month ago
Great service! I purchased a car remotely and had to trust them 100%. Car was delivered in perfect condition.

  Ruth Priebe
5 months ago
We just bought a used van at Affinity Auto Sales. Frank, our salesman was the best person to talk to. Very friendly and very fair. The van needed a replacement shock which they told us about and they fixed before we brought it home. I would definitely do business with them again.