NAPA Auto Parts - Motor Parts & Equipment Corporation

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  K K
11 months ago
Most of my orders are online orders, but they always prepare it quickly and they are correct every time. NAPA has good quality OEM/aftermarket parts for youe vehicle maintenance and repair. Pricing for a lot of their items is reasonable, so at least half of the time I go to NAPA for my car parts and skip other stores. Great monthly deals too!

  Robert Elkins
a year ago
The customer courtesy is excellent. I needed parts...badly, and I was running close on time before they closed. I called ahead and they were there when I arrived. They will get my future business,

  Malaya Anderson
3 years ago
Good customer service but I wouldn t recommend getting some things like keys here. I bought mines and it stopped working in less than 4 months, and I know I didn t get it wet or anything.Products should definitely last longer than this.

  Wayne V.
9 months ago
Very nice and helpful. Found a tricky part I needed easy

  Thomas Hebert
6 years ago
They usually have the part or product I need, not all the time though. The last time they almost sold me a switch that did the opposite of what I needed; momentary off instead of momentary on.... That would have been disastrous to my equipment. Two times I was being helped and the phone rang, they stopped helping me to take the phone call. Both times I had the part and had to wait 5 minutes to pay while they took the phone calls. They told me it was their policy that calls take priority, I find it very rude to the customers that are present in the store.

  mfleet 78
9 months ago
Polite staff. Didnt have the part i was looking for, but staff was very helpful

  mike bandy
5 years ago
I phoned in for a simple part for my truck, they did not have it . said it would be 24 hours to get it. 24 hours later I go to pick up the part and the part they ordered was wrong, it had nothing to do with the part that I wanted. Now they're saying they can't even get the part I have to go to the dealer. Come on guys get with it...

  Joe Kington
3 weeks ago
Coolest place in the Universe

  Brandon No.Remorse311 Grant
2 years ago
Had my part but wouldn'tlend me the tools to change the part in the parking lot. Offered to rent them even and was told they had too many problems that they stopped. Understandable, but unfortunate.

  Bryan moore
4 years ago
Napa is by far the best as far as quality goes for your auto parts needs. Been shopping here from 10+ years. From as simple as oil to full long/shirt blocks and crate motors.

  bnjmnmrtn360
6 years ago
Very helpful staff and always pleasant. Great about getting you what you need so you can be on your way

  Reese Collins
a year ago
They always have what I need for my vehicles! Thanks!

  A.B.
5 years ago
Had everything I needed,great discounts, hard to find parts..Friendly, knowledgeable, sales staff.......NAPA.

  Madcatrun
6 years ago
When it comes to either oem or hard to find car parts, Joe and crew are the people to call on. The staff are very professional and helpful.

  J Mood
3 years ago
Best parts around. Joe K and the guys and gals over there do a fine job.

  Jeremy Jackson Jackson
7 years ago
Great people, fast service and extremely knowledgeable about the products they are selling

  Kent Pitcher
4 years ago
The guys were very helpful behind the counter and fun to talk to.

  Nic Nac
6 years ago
My experience was lack of a friendly, helpful staff. I will not be coming back here anytime soon.

  Mary Schneider
a year ago
Very helpful and friendly staff

  Muskrat Steve
5 years ago
They didn't have some things I was looking for. They didn't run any deals like their main competitor does.

  Rick Cushman
4 years ago
Great prices with outstanding knowledge and considerable assistance.

  Mathew Fitch
6 years ago
Very very good staff. Best in Champaign urbana

  fransz murphy
a year ago
Great service, great staff

  Richard Young
3 years ago
as always very good service. very helpful

  William Alexander
3 years ago
Very helpful and willing to go the extra mile

  Shelby Cardoni
5 years ago
Very helpful and polite. Thank you Jeff and Joe for the help!

  Robert Barrett
5 years ago
Friendly staff and well stocked.

  John Hall
5 years ago
Awesome parts, price and service!

  Adam H.
2 years ago
The employees are great and knowledgeable

  Brian Lundquist
4 years ago
Very knowledgeable and friendly staff