Crawford Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Andy H
2 months ago
A couple friends recommended this place, so I waited two months to get in for diagnosis. They said the transmission was fine and that I should check my mechanic for other issues. I don't think they even took it out for a test drive because of the horrible noise it made would have made them search further. Well, MY mechanic ended up having to swap out the transfer case and unlocking the right front axle.

  John L
6 months ago
Transmission diagnosis was a scam. I paid for a guess, not a diagnosis. Someone test drove my vehicle and called within one hour after I dropped it off talking about it seems like this or that. I told them that's not a diagnosis. Then they called a couple of hours later with a different guess. There was never any talk of a solution or a repair option. They just took it for a quick test drive and then took my money. Then they didn't offer a receipt when I paid them. I had to demand a receipt. The receipt was a complete joke with no useful information. They don't even deserve 1 star.

  Nicole
3 months ago
Took the car in because the transmission seemed to be stuck in second. They checked it, a mechanic drove it around and told us it wasn t the transmission and to get the bushings and tie rods fixed and that would fix our issue. So we did. Got the car back from the other place and it drove for an hour. Tires don t make a transmission sound crunchy.Potentially, an input shaft has sheared off and it doesn t drive now. So I m not sure how them telling us to fix the tires was supposed to fix our transmission but now we are out $1700 and a car. Just say you don t know how to fix a transmission from Toyota. Would never take my car here after that. Lmao

  Tyler Shaw
8 months ago
Quite reluctant to write this. but I feel as if future customers should be aware and observant if choosing this shop for future work. Scheduled an appointment for a vehicle suspected of early signs to transmission pump and torque converter failure and diagnostic. I knew something was potentially not quite right when an hour after dropping off I received a call saying it was just belt driven issues and transmission was fine. Upon arrival I actually looked under the vehicle for the first time to discover transmission fluid profusely leaking everywhere and a horrendous rear main leak. When going to the counter I asked what the service tech noted about all the loss of fluid. They stated it was never put on a rack and any physical drive component underneath was never inspected. I pleaded asking why not for the reason of suspected drivetrain failure. Was told they just don t have time to put it on a rack. Completely devastated and upset beyond words I m sad to say they re just not the shop they used to be. If a shop isn t willing to perform a diagnostic to even the slightest degree of appropriate level clearly they re not the candidate for repairs. Not sure if this was a issue of just not wanting to take any future business of larger jobs or a complete lack of integrity. Around 50 miles later, the pump did fail and is currently requiring a new TC and hopefully just a pump build. For future recommendations if you have to choose this shop as an only option, become you re own mechanic and perform your own diagnostic and ask for your own recommendations to be replaced prior to arrival. It s a shame that this has to be this way as this shop has always been very highly prized In the area of quality work and customer satisfaction l. Unfortunately that just isn t very true in todays age.

  Kathleen McManamon
10 months ago
This place is disorganized and no one seems to know what parts are needed for what vehicle. In close to a month, they failed to honestly tell me what, if anything, was wrong with my transmission. They took $5000 in a false claim they had a transmission that they weren't even sure I needed! I don't think they ever looked at my trans as I got seven different stories from them. My last conversation with them had them telling me to take my Jeep elsewhere; I did. Now they don't want to issue a refund. The poorest business I've ever dealt with and I've had some bad ones.Service: Transmission

  Susan Pettit
10 months ago
Paid $50 for a transmission check for car a relative was buying. They drove it, said it drove okay and there were no codes showing, so they said it was fine. (These two things I also did on my own. I thought they would do a more intensive exam.) A month later, car won't go in to first gear or reverse and part of a broken solenoid is in transmission. I wouldn't recommend taking a car there for transmission check.

  Tim Collings
2 years ago
Diagnostic charge of $45. Couldn't get a code for the noise our Tuscon was making. Next day their mechanic drove it? Still no noise. Only one time $45 charge. Do you know what you call that? Integrity.

  David M. Greenberg
6 years ago
Absolutely great service. They were very accommodating in my emergency when my transmission suddenly died and was burned up. They informed me that it would take a while, however the turnaround was quicker than expected. The car runs better than when I first got it 3 years ago. They were friendly, reasonable, and did a quality job.

  Thomas Davis
8 years ago
Great people to work with. Honest and upfront. They did a complete transmission rebuild for me. Got my wife's trailblazer done in a very timely manner. They came highly recommended to start with, after doing business with them I can see why. Very professional and stands behind the work they do. I would definitely recommend them to anyone who needs transmission work done.

  Leslie Mennenga
3 years ago
Needed a tail housing for a Ford 4WD transmission and the staff took the time to look through used stock and found one. Sold to me for a reasonable price. Very happy customer. Thank you.

  phein 57
3 years ago
We took our 2012 Town & Country (the worst year for Chrysler transmissions) in last Wednesday, and one could see from their lot that they were slammed. I mentioned that if they could get it diagnosed and fixed by the following Wednesday (two days from now), that would be great, as we were moving our youngest back to campus. They called two days later before lunch, and they had replaced the solenoid pack (as expected), and we were good to go. Tia, who worked with us at the counter, could not have been more pleasant or professional to deal with. Other car repair shops in town recommended that we take any transmission work to Crawford's, and they were right!Service: Transmission

  Melissa Peyton
5 years ago
Everything about my experience with Mattex was positive. My air conditioner stopped working and I called the next morning at 8:00. By 9:15 a technician was at my house. Chris was the technician, he was very friendly and knowledgeable. He explained everything to me and showed me the parts that were not working properly. The cost was extremely reasonable, less than I would have expected. Would highly recommend.

  Tim Martin
13 years ago
Finally, a business who employees/owners are people just like the rest of us consumers; I left this place feeling great! This is my second review I have ever written before. This company deserves praise for they help they have given me.I bought an old beater truck for $800. Of course, the transmission went out within the first year. That was fine for me, I bought the truck to be a hobby truck so I could learn some mechanic skills.I dropped the transmission and dissambled it. However, I didn't quite know what to look for to tell which parts were bad or good and there were a few steps during the rebuild that required special tools (which are hundreds to buy).I brought the transmission into Crawford Transmission and Mitch helped me out so much! He was so sharp and knew everything about my transmission. He explained to me which parts needed to be replaced and gave me advice on reinstalling the transmission back into the truck.Granted, I didn't pay for a whole transmission rebuild, but I did give them business for several of the parts that needed replaced. The parts were in stock or were in the next morning.I paid $130 for the new parts (compared to $500 online) and Mitch helped put the transmission back together for me. I had a great experience and would go back to this place in a heartbeat. My truck is back up and running and the transmission is back to chirping like new!

  Kira Whittier
6 years ago
Crawford Transmission was a lifesaver! I am a full time student who is driving an older vehicle and one day while driving the car kept switching into neutral. This car was terrifying to drive. I dropped it off at one mechanic and they directed me to Crawford Transmission. I spoke with Melissa on the phone and she was wonderful. She had a tow truck come get my car and they fixed the problem within a day. I was told I would need a whole new transmission from the first mechanic but Crawford's found that it was just an old part on the car needing to be replaced. They replaced it and it only cost $300 when I was expecting $3000. They are WONDERFUL and HONEST! Definitely go to Crawford Transmission!

  Nicol�s Gatti
3 years ago
Excellent Service. I was scared that my car got something wrong and expensive to fix. They got my car in the morning and it has been fixed in hours. Price is great too. Totally recommended!

  Tim Gilles
3 years ago
Took my car in twice convinced I had an expensive transmission problem. Both times, Crawford's accurately diagnosed less serious, non-transmission-related problems. Great people who can be trusted to fix your car.

  ifon3s Fones
3 years ago
Went to have reverse gear checked out in a T56 transmission. They replaced my clutch with a cheap one I would never buy, without asking me. I was in 5th going 50mph days later and my transmission came apart because the snap ring they reused came off. Since then the transmission makes noise that Joe Crawford the owner says I m being picky about. I m on my third clutch because of uneven wear and the pilot bearings keep getting ground up to junk. The will not call me back or stand by there work. The main shaft is bent and it s a $9,999 transmission from Tremec.Thanks Crawford Transmission.Viper/Ram collection 149 Yellow Fever.

  Laura Thomas
5 years ago
If you have any transmission problems go see Joe Crawford. This is #1 place to go! I've been taking my vehicles here for years. Highly knowledgable, experienced, great staff. Maintenance is the key as for anything else. Highly recommend!!!

  Jess Olinger
3 years ago
Had my vehicle for a week for it to be completely gone through and fixed. They charged us $1,700 and here I sit on the side of the road broke down with a truck that won't start.

  Jim TheGeek
5 years ago
Went there after power loss and leaking trans fluid. They topped it off, took a test drive and diagnosed loss as O2 sensor. All done at no charge. Great people, great service.

  Denis Door Service
4 years ago
Took my truck in thinking it was a transmission problem, but found out it the engine was cutting out.There was no charge for the test drive. Recommend these professionals ,their honest and sincere

  Roger Harris
5 years ago
This is the best transmission shop I ever been to in my 58 years of living they know how to treat customers and they tell the truth about your vehicle they save me more money than geico I really appreciate God for guiding me to their shop The other shops it I need it $2700 They fix my Box truck For a round $500 the transmission works perfect better on gas Keep up the good work I will always send you a customer Hallelujah.

  Kristin Moulding
5 years ago
Amazing place great experience! Joe and the guys are absolutely great , and Melissa is sweetheart :) they fixed our van and then something else went wrong, they got us right in and fixed! Thank you , best place ever!!

  Nathan Butterick
3 years ago
Great work. Great staff. The only transmission shop I trust. You should too.Joe and his crew will take care of you

  Tammy Cordes
3 years ago
Waiting on my suzuki to get fixed. I was told it would be in garage this week to fixed but still not in garage to get fixed so I can have my Car back. So not HAPPY ABOUT THIS ! IF U ARE IN NEED OF YOUR CAR U GO SOMEWHERE ELSE!

  Aaron68 Smith
7 years ago
Outstanding and honest. Took care of my problem in the time it took to walk across the street and back. They know their stuff and won't charge you a arm and a leg.

  UMBRELLA
4 years ago
Expected a big issue with our motor home transmission. They fixed it for less than $200!Very Happy!Thank You!

  Steve Tarrant
5 years ago
Have worked on 3 cars for me; always upfront and very easy to work with; does a great job of fixing your transmission!

  Robert Coverdill
7 years ago
They have overhauled two trannies for me and both are better than new. Very friendly and honest, in addition to being highly skilled.

  Bob Johnson
a year ago
I know I've been pesky with all the misc 4l80 parts but this is the only place I'll go for my transmission needs thanks Joe