J.H. Barkau & Sons Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  briana schoville
a year ago
TERRIBLE SERVICE! My truck has been in and out for almost two months with this shop. It was taken in for a few different things. One of them being a big leak from under my passenger DASH. After they told me they did several attempts to seal the windshield and still having a leak, they sent it to their collision center which they found to be my blower motor sucking in water from a car wash. It was never the seals i thought I was charged for. I tried to get a refund on my seal since it wasn t the issue. No calls back. I was leaving messages for nearly 2 weeks before I went to upper management. All to find out they changed a seal in my door that is not even close to where I was having a leak. They never called to approve such work/seal on the door. Never even told me they changed the door seal or even put what type of seal on the invoice. They completely lied to my face. They were also to repair a tire sensor that is still on after getting it back for the 5th time. They will not refund my money. I highly recommend NOT GOING HERE. Terrible customer service and treatment to someone who has bought one of your vehicles. Filed a complaint with the Better Business Bureau. They lie to get your money! I m out $200 just in parts. Doesn t include the labor. Take your vehicle elsewhere!

  Kathi Gemmell
a year ago
I went to get my tire plugged last Saturday. A week later the same tire was low. They were closed and I had to go somewhere else. The mechanic who looked at it said the patch wasn t even covering the hole . They could not fix it because it was a different kind of patch. I had to buy a new tire. I called Barkau up and asked if they could reimburse me, I was told no. I asked if they could repatch the hole and they said they could but would charge me again. I am very disappointed, my family has gone to Barkaus since they opened. My Dad was friends with the owner.Service: Tires

  David Bell
a year ago
chris is one of the most reliable and trustworthy Mechanics I have ever had work on my vehicle And he works for a great company that is also very honest and trustworthy

  Pamela Foley
2 years ago
I am a 63 year old woman. Went in for key fobs. Short story, i was very upset over what happened. Go to have something fixed and get call it is completely broke upon them pulling car into garage. When returning to get my car without fixing, I was asked if i was a mechanic,because i didnt want to hear there excuses. Joe proceeded to argue with me in my face and men in office just sat there and pretended not to hear. I had to leave it for repair as i couldnt drive it home. No quote or estimate on price of repair. When i returned with a family member due to joe argueing with me, and i got home i realized my house keys were off both key fobs. Joe was the one to take my payment!! Seriously!!! Never again!!! Had to change all locks in my house.

  Jeremy Lightworker Conkle
3 years ago
Well for the first time buying from a dealership i was stoked got the truck i wanted outright bought it and when i take it home 5 check engine codes go off it was under there 500mile warranty so they replaced a clock spring in steering column said that was the problem they have it for a week i get it back it's good until next day same codes that they said they fixed went off!!! So i would say don't go too this place unless you wanna get ripped off they are a joke!!!!

  David Bell
4 years ago
My truck went in for service and 2 new tires the mechanic Chris was very knowledgeable and answered all my questions and show me the parts that were bad on my truck that he had removed and replaced I live in Beloit Wisconsin and drive to your shop just because of the great customer service and the great employees you have it's nice to go to a place where you know this mechanic is not just trying to rip you off and is actually fixing your car the correct way thank you

  Steph Eykamp
3 years ago
Jack was so helpful! We walked in with all kinds of worry, but left reassured that it was all going to be okay! And... gave excellent recommendations for local eats!

  Cindy Koester
3 years ago
I brought in my vehicle for an oil change and check engine light. When I got back home I realized the vehicle had a dent in the rear bumper. I came back and had them look at the dent. They refused to say it was their fault, saying it was a cart or tricycle, even though my vehicle had not been anywhere other than my garage since then.

  Stephen B Ruthe
3 years ago
Did a great job repairing my windows when the motors stopped working. Had all repaired within 3 hours. Reasonable prices.

  Todd Williams
a year ago
Very poor customer service then called to let them know and never even got a call back it was the worst service I have ever got from them actually the worst service I got anywhere

  Bill Reid
a year ago
Barkau, Chrysler in Freeport was the rating I was referring to. They weren't honest!!

  Beth Limones
2 years ago
Excellent service on a tricky electrical problem. They took time to explain everything and we haven't had a problem since.

  Julia Damato
4 years ago
Very nice people here. I take a nice drive out here to Cedarville everytime my car needs an oil change. Price is very nice for that necessity!

  John Kelley
3 years ago
One Staff member was rude that's y u don't HV us in it system cause we left and didn't get service from y'all but I will not let that one person destroy the future if we need y'all

  Maryanne Borges
a year ago
Nice guys fixed my door lock...but are horns that mysterious,appt reqrd?

  M.Todd Hess
8 months ago
This is the place you can really trust!

  Julie Spaine
3 years ago
Very Friendly people.Fast work, answered my questions. I recommend them.Very pleased.

  Shawn Hille
4 years ago
Great job every time by these guys. Highly recommended!

  John Martz
4 years ago
Not impressed with newer staff, they dont mind lying to you to get extra work.

  Robert Hintz
4 years ago
Got it in right away change the oil and rotated the tires and I was on my way thank you

  Joyce McPhillios
3 years ago
They go out of there way helping you!

  Dianna Coghlan
3 years ago
They are very friendly people.

  Michael Hort
4 years ago
My favorite place for automotive maintenance

  Bill Boike
3 years ago
Service was quick and efficient

  aaron8212
a year ago
Great people

  Marcia Mahoney
3 years ago
Great service!

  Jan Kutzke
3 years ago
Awesome service

  Mary Thomas
3 years ago
Good service.

  Sandra Turner
4 years ago
Friendly service.