Black Lane Auto Parts, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Triple Jays
8 months ago
Absolute joke. Shifty attitudes. Wanted 75 for a used window regulator. When they are 40 new online... absolute waste of my time.Go to MJ salvage instead!!!Updated literally went to MJ savage down the road. And got what I needed for only 15$

  Ashley Gardner
3 years ago
Was told I was buying a fully functioning steering column with airbag and extra buttons than the wheel I currently own. Made three separate trips up to pay for and pick up the item, only to be told it wasn t functional as they promised upon pulling it from the car, but they had an exact same column I could buy. Fast forward to the next day, I get the new column. Same as the one I have. No airbag. Not functional. Missing the clock spring and connectors were ripped out of it, leaving it worthless. So why was I charged almost $200? Very unprofessional and trying to recant promises to cover their rears. I ll go to 111 or pick and pull before ever returning here again.

  Rachael Conner
5 years ago
Absolute best customer service and REALLY helped me in my situation...I had my vehicle stolen and was able to pick UP my car until 4 days later...the owner was kind enough to waive the storage fee for all 4 days!!! Thank you again Black Lane!! You truly are compassionate and just All around a great business...best wishes for many years to come!!

  nikki moore
4 years ago
Make sure you comparison shop before you go. Friend of mine found out after the fact that he paid a lot more for used parts from here than he could have paid for brand new. Rotor and hub bearing from here was almost 80 dollars. Then he found out that brand new for the same parts it would have only been 63 dollars. When they were asked about this was told they will charge whatever they want. Said they didn't care they were charging more for junk yard parts than it would be to get new.

  Jennifer Tull
4 years ago
Extremely rude worker! We pulled up to the lot. Guy came up to my window, the first and only thing he told me was to get off his lot because it is a no trespassing area! And no I was not in front of the shed or anything like that. I was on the far side of the parking lot out of any possible way! This was at 10:30 am on a Thursday! You will not receive my business!

  Stacey Koch
a year ago
Thank goodness for these guys, the only yard in the area that had the vehicle I have and needed a part for!!

  ALEX TOMATO FARM
3 years ago
Very rude guy s. Don t even know what is a customer service. Waiting for a part almost a week and they just told that is a some problem with credit card which been used with any other business without any problems!!!!! Never give you a call back to help you with something. So much disappointed!!!!

  B.L.A P MONIE
a year ago
Horrible experience first they sent me the wrong headlight then sent the wrong fender wouldn't recommend them to no one

  Chris Ethington
8 years ago
Fantastic customer service and best warranty around! They really stand behind their parts and go an extra mile to make sure everything is good for you

  Mike Wright
2 years ago
Great group of guys...They was willing to help me when they couldn't find the part that I came for...then they found it

  Jason Easter
4 years ago
They'll take care if you if they have parts or what you need. Very reasonable prices, no complaints.

  Travis Dutton
7 years ago
They had tranny pulled within couple hours so if needing part fast swing bye here and the sales rep was nice

  Ann Little
4 years ago
Very nice costumer service the gentleman name Carl took good care of my car parts issues thanks.

  Melina McGraw-Pyatt
a year ago
Wouldn't warranty a bad transmission cause I was 10 days over

  Mollie Svoboda
7 years ago
Extremely helpful, efficient, and polite! Gave me a better deal than other towing companies around.

  tom Powell
2 years ago
I had a very good experience with the people who work there and got the part that I was looking for.

  Jerry
5 years ago
Blacklane Auto Parts is one of the best auto parts stores in the Illinois area the prices are reasonable they have good parts

  Who Me
6 years ago
Great place to go when you don't have alot to spend on autoparts for your vehicle

  Robyn Martin
5 years ago
Amazing selection of quality used parts! Knowledgeable sales staff!! Very best in the metro area!!

  Robert Wilson
6 years ago
So rude I called asked about a part guy said I called 5 minutes ago this is my first and last time calling them I was trying to ask about a battery also but got rudely hung up on called back about the battery he was rude again worst customer service seem like the guy just didn't want to work

  Jason Dodson
5 years ago
It's a sham that they are part of Caseyville police car theft ring for the poor to costly to the hard worker to get there vehicle back to maintain life even when not in the wrong

  Steve Jones
5 years ago
Their parts are pretty crappy try to sell me a broken part worse in the part that was already broke that I had tried to charge me $50 for it I found out it was broken he tried to say I broke it I do not recommend this place

  Bobby T
5 years ago
awesome customer service and great quality parts for low prices

  harry linnen
8 years ago
OK good work you guys got my auntie rolling. 1985 Chevy Caprice stirring Colume

  Charles Mister
2 years ago
I love going here car r truck parts

  Chance Easley
4 years ago
My vehicle got towed and they said everything the truck is theres and thats ileagal.

  Loren Weaver
5 years ago
parts a little high priced but nice to deal with and will try to fill your auto needs

  Tania Jordan
6 years ago
How much do they charge keeping your car by the day got tow Saturday morning and can't get it until Monday

  Brit
9 years ago
They never showed up to pick up our guest but charged us anyway.

  Bruno Davis
2 years ago
BRANDAN HELPED ME OUT AND I RECOMMEND THEM