TOTAL Collision & PDR Hail Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Blake Erdmann
2 months ago
Dropped off a bumper I ordered online (had a small ding in it from shipping) this place did amazing job. Fixed the small dent, painted to perfection, and it was done in about 48 hours. Would definitely recommend, and will be going back to have my front bumper painted soon.

  Amy
a week ago
Very happy with my decision to use Total Collision & PDR for a small dent in my passenger door. It came out beautifully. The staff was very friendly & easy to work with. Would highly recommend!

  Perry Myers
a month ago
Great place to get body work done. Friendly staff and great quality work. My car looks like new after bringing in for a fender bender. Worked with my insurance company and kept my stress level down throughout the process.

  Tim Kelly
5 months ago
I don t use an auto body shop very often, but when I do I m going to go back to these guys. Fortunately, I haven t had to use many autobody shops in my lifetime, but just wanted to give a raving review about this shop. They did a fantastic job. My car looks awesome. They kept me posted on the status of parts and work being done. Thumbs up on the Customer Service level. Even got a great cup of coffee on my way out!Services: Painting, Body & Trim

  Michael Catalano
5 months ago
Great communication with updates every other day mostly, and the work I needed done was completed to perfection. My only disappointment was that the interior of my car was fairly dirty with white residue on the seats and dashboard upon picking it up.It was not that way when I dropped it off. Aside from this, I recommend this place.Services: Steering & suspension repair, Painting, Body & Trim

  Jeff Elrod
5 months ago
I had a relatively minor repair for them to do. They charged a fair price and did a great job. I will certainly consider using them in the future if I ever need body repair done to my car.

  Neil K
a year ago
My 2017 Jeep Grand Cherokee got in a wreck. Best quality of service around. Ryan and his crew did an excellent job on my car. Everything is perfect and looks like it s never been in a wreck. They are straightforward and up front about cost issues and how process works. Highly recommended. Car looks better than before!Services: Steering & suspension repair, Painting, Body & Trim, Welding, BatteryServices: Steering & suspension repair, Painting, Body & Trim, Welding, Battery

  Madeline L
6 months ago
They helped me so much and at a great price!! It was so fast and my car looks amazing! I will definitely be back for all my future needs! Sophia was fantastic!

  Jawwad Siddiqui
10 months ago
I took my 2010 Nissan Versa to this shop due to hail damage on Wednesday 5/10/23. My insurer, Allstate, came to the facility on Wednesday 5/17/23 and deemed my vehicle a total loss. On Friday, 5/19/23 I was told by my Allstate adjuster that they were having problems with the shop releasing the vehicle due to absurd storage fee's plus an admin fee. Allstate explained to me that they will only pay the average market rate of $60/day for any storage related costs and that I would need to work with the shop to figure the rest out. My Allstate adjuster tried his best to negotiate with the shop manager Ivan Franco to no luck. The shop is charging $150/day for storage costs and an additional $250 admin fee. As of 5/19/23, the total came out to $1,750. Allstate is willing to pay $600 of that, leaving me with $1,150. I have tried to contact the facility on Saturday 5/20/23 and was told the manager Ivan Franco would call me back "first thing" on Monday. I tried calling on Monday and was told that the manager Ivan is out of the office. It is now Tuesday 5/23/23 and Ivan Franco is again out of the office. I feel like they are going to charge me the storage fees for all the additional days since Friday 5/19. Allstate has told me that those storage costs are ridiculous and the average in this market is $60/day - they also told me that there should be no admin fee considering Allstate is doing all of the paperwork. I believe that I am being ripped off. I don't have the $1,150 to pay them especially since my vehicle is only worth about $6,000. The shop is refusing to release my vehicle until this matter is resolved. I have tried contacting the manager multiple times with no luck and am afraid they are going to continue to charge me the ridiculous fee of $150/day until I pay them. I have asked the receptionist to have the owners Sergey or Ryan but have been told that they don't come into the office. What kind of business is this? They are trying to make money for literally doing ZERO work and keeping my car in a parking lot across the street collecting dust. I have filed formal complaints against this body shop with the FTC, Attorney General, and the Better Business Bureau. If I don't hear back today from someone, I will be forced to have my attorney contact them directly.

  Nick L
a year ago
I had several scratches and dings they took care of on my car. The doors look brand new!!! Service was great and they got it done the same day!Service: Body & TrimService: Body & Trim

  Antonio Crisostomo
a year ago
Great service and friendly staff. Highly recommendService: Body & TrimService: Body & Trim

  Tayyabba Athar
4 months ago
Good, speedy service and great communication.

  Joy's Cleaning Services
5 months ago
Awesome detail service