O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lorraine Nottmeyer
a month ago
I had a broken windshield wiper and the worker at O'Reilly's took the old on off and put 2 new ones on and I was only charged for on as it was by one get one free. He was very accommodating and I appreciated him very much!

  Mar Ander-NormanP
6 months ago
Can you please order the correct parts for our vehicle next time.

  Rose Huff
4 months ago
Very clean and a good place to get what you need

  gale becker
a year ago
I went in asking for 3-in-1 oil and the guy behind counter asked if it was a wax. It seems the days of knowledgeable counter help is a thing of the past. When I pulled up a picture of it on the O'Reilly website the guy still told me he had never heard of it and didn't seem like he wanted to be bothered to help me find correct item.

  Steven Paul
a year ago
A lot of parts stores get a bad rep for giving out the wrong parts. In all honesty it s not always the counter person s fault. These days there are a multitude of options of vehicles and their specific build info. The folks at this store get it right every time by asking you the questions needed versus some others that just assume. So when they ask you 4x4 or front wheel drive when buying wiper blades. There s a reason. It s so you get the right stuff. Make sure you also sign up for rewards because you get decent discounts and coupons. I also like that they give a military and veteran discount.

  Carl Johnson
a week ago
Go there when I need something

  Lester [email protected]
2 years ago
They mixed paint for my trucks color code $150. Was lots darker than supposed to be. 1 month and still soft when warm. Gasoline takes the junk right off

  Blake R-WAC Roberts
3 years ago
I wouldnt even trust these people with replacing a fuse for me. Told me my alternator was good multiple times. I actually bring it to a shop and they tell me it's bad. No wonder I had to replace my battery through them at that. I dont trust any of them. I wish I could give it 0/5 stars horrible customer service. horrible hands on techs who talk like they know what are talking about but to me are pretty much know it alls who dont know anything

  Kevin Norris
2 years ago
I went in there to buy a switch for my Cadillac and I needed to borrow a screwdriver just to take the screw out so I could take the old switch and Show what I had and the guy told me I couldn t use a screwdriver and I ask him well can you come and take it out wouldn t take a couple seconds he told me no he couldn t leave the store but yet they have a big sign on the front door says wiper blade installation if you can t leave the store and I m parked right in front of the front door how could you change wiper blades if I needed them if I could give this place a no star I would and Delbert should get fired for not taking care of the customer There was three people working and there was no other customers this is unacceptable what happened to customer service

  Kuylerz
4 years ago
Went in for oil filter and was greeted with poor attitude and they act like I was inconveniencing the employee for having them run part number on an oil filter. Next time I am in carlyle ill just go to Napa.

  Tracy Lee
6 years ago
They tested a starter for me and said it was ok when I knew it wasn't I went to Napa and had it tested and it tested bad so guess who I bought a new starter from

  Mark Martin
3 years ago
They just can't seem to get it right. Always giving me the wrong parts. After returning today for a refund, I won't go back.

  Tiffany Fontenot
5 years ago
I absolutely LOVE my local O'Reilly store. The staff are nice and extremely helpful.

  Patricia Lydiksen
a year ago
Not the friendliest. Not sure they really know what they re doing!!

  Christopher Ruscher
a year ago
Online order for 1 hour pickup not ready in 7 hours. Zero communication.

  Kathy Eggemann
6 years ago
Employee Zach from the Carlyle ill store is very rude and unprofessional has very poor people skills and a very bad attitude talked to his manager and I hope he does what he said and deals with a store problem

  Herman Lawrence
4 years ago
Very helpful, I got what I needed at a great price.

  Tim Fruend
4 years ago
As soon as you walk in they ask if you need help finding anything. In and out service.

  Larry
a year ago
Staff very helpful!

  Kyle Matthews (Big Bro Pyro)
6 years ago
Everyone here is friendly. I'm in here a lot and they know the system

  robert courtial
6 years ago
Good help from employees, nice stock of parts

  Nancy Palmer
a year ago
Very friendly and helpful

  M J
6 years ago
Brian is the man... very helpful staff

  Patti King
6 years ago
Great service replaced battery

  gary harness
9 months ago
Helpful

  Lisa Jones
6 years ago
Know what u need and are fast

  Tom Johnson
a year ago
Helpful staff

  Joseph Shackleford
6 years ago
Just awesome

  Jerry Doverspike
6 years ago
Great place