Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather H
6 months ago
He got us back on the road saving lives this weekend. His communication was stellar and above the board customer service.
Darla Womble
5 months ago
Brent knows me by name . Ive been locked out many times , and so relieved when they show up !!
Cp Rooks
10 months ago
Tried Getting A Key Cut And A Reprogramming On My Car. Called 3-4 Weeks Ago And Again Today. Never Could Get A Response. Go To A Burgess Locksmith In O'Fallon. They Got Me In That Same Day
Betsy Willgohs
2 years ago
Brent is extremely knowledgeable, friendly and professional in everything related to locks and keys. We were referred to him to program and cut new remote key fobs for our car. He worked on them quickly and efficiently and saved us quite a tidy sum we would have spent at the dealership. Highly recommend!!
Jim Jones
4 years ago
Some of the best service I have ever had, I highly recommend them. Got there the same day and very reasonable priced. Can t tell you how much we appreciate good work, thank you again
Tim Catanzaro
11 months ago
Came out on a Sunday morning and saved the day! Greatly appreciated! Thank you! Great prices too!
McKenna Dosier
4 years ago
12/10 recommend! My one and only car key was misplaced over the weekend and I was told by another place it'd take almost three weeks for a new key. Brents Lock & Key had me 2 new keys within 48 hours! They were quick, professional and just great to work with.
Rachel Carmickle
2 years ago
My mom lost her car key, Brent s was able to send someone out within an hour of me calling! 10/10 would recommend!
Woodlane Ag
3 years ago
Recently had to get into my grandmothers safe after she passed away to help my grandfather with some documents. Tyler answered the phone and walked me through the entire process. Can not say enough good about these guys and the knowledge that they have. Thanks again Brent s lock and key!!
Sonny Crane
5 years ago
Our church needed to tighten security, so Brent s lock and Key installed two secure locks. They were very prompt and couldn t have been any better to work with. I would definitely recommend them to everyone.
Douglas Robinson
6 months ago
Great guy to hire affordable and on time
Kyndel Richardson
4 years ago
Fantastic. Made a mistake on my part and he was awesome about it. I feel bad but he still got the job done and had a smile on his face. Above and beyond in my opinion.
Rob Roberson
5 years ago
Called at 6:30 pm on a Tuesday night for service within 30 miles. Supposedly has accounts across Southern Illinois and provides 24 hour service, but 30 miles was too far.
Daniel Parsons
2 years ago
I was in Albers IL for a softball game and locked my keys in the trunk. I was over an hour away from home without any other options and he got me in without any issues. He saved the day, and I couldn't be more thankful.Service: Car lockoutsService: Car lockouts
Brenda Leonard
2 months ago
Never showed up.
Michelle Berry
3 years ago
They arrived right on time and finished the job quickly, and their prices were better then the competition.
Amy Eckhardt
7 months ago
Excellent service highly recommend.
betsy stockstill
7 years ago
I would highly recommend this business. Great to know there is someone near us that does such high quality work.
Laura Zoller
a year ago
Great owner-superfast service-very helpful and kind.
Mybiz
3 years ago
Excellent and fast. Showed up when he said he would, and will call again as needed in the future.
Larry Tyler
3 years ago
Very nice guy! Went above an beyond and was to our location an unlocked our car within 30 minutes!
Paul Nisevich
2 years ago
Had to call them 20 minutes away to unlock tractor trailer. Arrived promptly and opened it quickly.
Jonathan Smith
a year ago
Great knowledge. Excellent service. Fast and friendly.
Florence Overall
8 months ago
Great service!! Thank you Tyler!!
Sara Wright
3 weeks ago
Great people
Andrew Walley
5 years ago
Great service! Inexpensive and quick. Made a key on the spot for a cargo carrier for me.
Rob Vandyke
3 years ago
Unbelieveable over priced. Charged me $85 to make 2 copies of a key. Bad business! Let it be known
Natasha L. Johnson
a year ago
They were very helpful and professional.
Micheal vu
a year ago
He was on time professional and quick. Nothing else to say.
Rachel Buretta
4 years ago
He drove all the way from Carlyle to Bluford to program me a new key fob because I lost mine.