Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
taylor d
7 years ago
A few months ago, my car developed a minor transmission fluid leak where it joined with the radiator. Normally I'm not one to let issues like this linger, but as I'm new to the area, I no longer have a garage and all the tools I needed to fix a seemingly minor issue. '06 Explorers aren't fun to work with in many ways; it doesn't have a dipstick in the transmission at all. The only way to replace transmission fluid is by going underneath the car while it's running and forcing more transmission fluid inside through a stan pipe with use of a special nozzle and pump.Running low on transmission fluid is a bad time, so I forced fluid up there every once in a while to make sure the levels were nominal. The leak progressed much more rapidly that I had anticipated, and I figured it was time to bite the bullet and take it to someone who had the tools to either replace the radiator for me or conjure up another fix.I'm usually skeptical of mechanics and prefer doing as much work by myself as possible, but when I walked into the building I felt a little better; from their workspace, these guys obviously had a lot of experience and have been around for a while. I spoke with Jim and Al about the issue, and they were able to give me a few options (they recognized the issue and were able to diagnose it immediately, apparently it's a notorious problem for this make and model). Jim made the recommendation that installing an external transmission cooler would fix the problem and prevent it from occurring again, given the notoriety of Ford's design. The original price he quoted me was pleasantly surprising and much lower than I expected.Jim was able to make an appointment the next business day and prevent me from missing work. He called me midday and advised me the car already had a cooler that wasn't being utilized (apparently I have the towing package too) and I didn't need to pay any more money to buy a new one. They just fixed all the plumbing to utilize my previously-hidden cooler instead, saved me money, and so far I've had no problems with it at all.These guys could have just as easily walked off with probably twice the amount of money they charged me, lied to me about installing a new cooler, and I wouldn't have known any better. They went out of their way to be honest in their dealings with me.Since I didn't need as many new parts as I was expecting, the price was even lower. I spoke with Jim and Guy afterwards and they explained to me everything they had to do with the car and after inspecting the work they did for me, it really looks like it's work I should've been charged a lot more for.I've had a very pleasant experience with the guys at Al's Radiator, and I would be happy to go out of my way to give them more business. I'm very wary of mechanics and other people when they can work behind closed doors, and I'm glad I came across these guys. They do good, honest work, don't cut any corners, and the quality of their work shows.I've gone years without writing reviews because I hate doing them, but I felt like I had to after dealing with these guys. Absolutely recommended.
Laura Lane
6 years ago
I feel so taken by them. So used and gypped. not only did they not repair my air conditioner after I paid to have everything done to fix it - 700 plus dollars. Once my husband took it back and three times I took it back. Never even looked at the car. Told me it was because I had a black car that it wouldn't cool. Basically looked at me like I was nuts. Blows hot air. Just like the owners of Al's radiator. Took it to the dealership & paid AGAIN to get it fixed correctly. They said a faulty after market pat was used by Al's. Iwanted to support a local small bisiness but these people are the reason sime small businesses fail and are not trusted.
John Machulis
9 years ago
My wife's car had a coolant leak which was coming from long metal tube which was in a difficult to reach location. I stopped at a gas station and the mechanic said he could't repair the leak and that I should have a new line installed and that it would be an expensive fix. Brought the car to Al's and Guy said he would soder the leak but that I should check to see if it started to leak at another spot. Saved me ton and never had another leak.
Kenneth Mccarthy
7 years ago
Al's radiator has always worked on my cars and always done it promptly, correctly the first time at a reasonable price. As long as they're in business they will be working on my vehicles.
Raymond Gobis
11 years ago
My car was steaming and I limped in. They took a look right away and saw I had a busted hose clamp. They replaced it and refilled my radiator for $25. I highly recommend this shop.
Blake Lindholm
5 years ago
My heat was out. They had it working by the end of the day.
Darek Krawczyk
6 years ago
Highly recommended. Very nice gentlemen, very helpful!
David Brann
8 years ago
Gary & Guy are the best for auto repair!!!
William Rush
5 years ago
Old school radiator shop. Unparalleled service.
rosomak rosomak
5 years ago
Very good service
Tim Foreman
6 years ago
Great place
Jim P
6 years ago
GOOD SERVICE