Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
XLTowingChicago
8 months ago
Recently found this gem through a referral. Eddie is very communicative, and jumps on my commercial vehicles like The Flash! The team is better than most at forensic diagnosing, and prices are reasonable. What more can a customer ask for My company s loyalty is with ALW!!! Keeping XL Towing rolling!
El Castillo
4 months ago
Went to get a tune up and oil change. Been here several times now and keep coming back because of the great service, welcoming employees, and always a fair price. Never had an issue here so you know I'll keep coming back.
Tatiana Barakat
2 years ago
This shop is extremely honest and reliable. I just got some work done on my car that I didn t expect to need done, and that s usually the worst. Emergencies are challenging as it is; however, they worked with me and made sure to take care of my car at such a reasonable price. They were honest and told me what urgently needed to be done, and what I could hold off on. I appreciated this, considering many shops try to sell you services you don t need and overprice every service. They got my car done in a day and really heard me out. I can honestly say that trust this shop. Give them a try!
Michael Shilney
2 years ago
Really excellent service. These guys are honest and really try to help people. I was there for a oil change, a older lady walked in with car trouble and no appointment. They were busy as hell and still took care of her. Just five stars all around!! They have all my vehicles maintenance business from here on out. Thank you for being good people!!!
Jennifer Brzana
3 years ago
These guys are so nice and don't screw you over with pricing. They are also very honest. I thought I had a break leak. I brought the car in and found out I didn't even have that issue. They completely went over my car just to make sure everything was good. They did find another issue that would've been really bad. I had it fixed and my car was back to me in a couple of hours.
Cass Fox
3 years ago
Eddie is a great guy and was able to schedule me in last minute for a big used car inspection when another mechanic in the area cancelled on me. I needed a professional opinion and some tests run on a van I was considering buying out of state, and I felt confident with Eddie as my eyes and ears on the ground. He was very professional and honest and his advice ended up saving me a lot of headache and money in the long run! He called me right away when the vehicle arrived, sent me photos, and let me know based on his initial review that the more expensive tests we had planned weren t worth running due to other problems that weren t mentioned by the dealer. Having ALW in my corner made me feel a lot less stressed while dealing with an out of state van. They were very easy to communicate with and easy going. Great experience!
SB
2 years ago
I went into this shop as directed from capitol finance auto dealers who is a partnering shop ... I recently bought a car from capitol and was told to come in for a free detail... I was misinformed over the phone and when I got there I was met by a really rude employee who was extremely dismissive. There was a dealer from capitol finance in the shop as well and he also failed to speak or provide assistance .. I was met by another employee who was willing to help me sort out the confusion. I was not a rude customer but my experience there was HORRIBLE! I LEFT FEELING EXTREMELY UNCOMFORTABLE.
Elite Auto
a year ago
Great services and great prices. Ask for Jeff or Eddie they are the owners really good and honest people
shun Thomas
4 years ago
Great shop they actually take care of your car as if it was theirs! Ask for Jeff very helpful & reasonable labor prices. And his assistant is very knowledgeable as well I take all my cars there for servicing!
STEAM SHARK CLEANING SERVICES
a year ago
They are fantastic! They provide great service and as promised on time. From a large repair to a simple oil change. It was a perfect experience.
Osmond Malcolm
a month ago
Great guys, great work. Great job.
Vanssa Butler
2 years ago
They are the most annoying company! Most companies take credit cards of course they want cash only . Such a pathetic mess. Tows cars that s in the correct spot, from a ghetto apartment complex. If I can give them zero stars I would.
Le Ms'Tique Ltd.
3 years ago
Very trustworthy, and fair people run this business. I have used them multiple times to service my son's car, and they have given me nothing but great service each time. I would recommend them to anyone.Services: General repairs & maintenance, Body & TrimServices: General repairs & maintenance, Body & Trim
sergio Cruise
10 months ago
They are very nice and very fast in what they do, but they do not use common sense and they will try to charge for things that do not need to fix. By everywhere!
Sam Omari
3 years ago
Eddie and Jeff are very competent and professional Mackinacs!! Their prices are bar none you don't feel like you need a 3rd mortgage to pay for repairs!! Great job guys!!
A NHH
6 years ago
Jeff is the absolute BEST!! Very honest and flexible. He s done so much for me and is always willing to answer any questions I may have. Definitely recommend his shop for your vehicle repairs
Roger Maslon, Sr.
2 years ago
The two brothers who run the shop are TOPS in my perception. I was very satisfied the first time I was there. Ensure, though, that your vevicle is NOT touched by two youngsters who clearly are apprentices who can hardly do a brake job! One of them, I saw HAMMERING ON one of my rear calipers! This, after I saw him leave the caliper DANGLING FROM THE HOSE -an elementary NO-NO. Then, he did it AGAIN ...when I went right back to the shop 7 miles away! (Upon returning home, I had crawled under my SUV to inspect what they did ...and discovered that the other apprentice, who did the other brake, failed to install one of the two clips that come with the brake pads, the ends of which rest upon said clips!)Eddie is VERY nice! I deeply resent, though, that he had those two ignorants, who can't even handle a basic brake job properly, work on my car -my trust is now on the fence; I am not sure that I'll come back for another aggravation -I don't care to go to a "teaching hospital", for example: you expect to be cared for by YOUR doctor, NOT by practicing interns!BTW: WHENEVER ANYBODY ANYWHERE takes off your wheels, check the lug nuts upon returning home. Bet on needing a pipe to use as an extension on your lug nut wrench -a long one: most likely you'll find the nuts SO UNBELIEVABLY TIGHT that you couldn't remotely expect to be able to change a tire on the road.Dealerships are crooks, even incompetent, and the brand disowns them as "indpendently owned" in a complaint.Small shops are to watch out for as well. WHOM CAN YOU TRUST?!The owners of ALW are trustworthy and VERY GOOD PEOPLE, after all, as opposed to pretty much most other shop managers.Service: Brakes
S J
2 months ago
Highly recommended great mechanics
ayman reziq
3 months ago
100/100 service also nice people
3 years ago
a year ago
scammer specially the Israeli bald guy i don't recommend it first he said he would do 20 for just scanned the car then he changed his mind after he saw my Mercedes and said 40
Sevin Kamuels
5 years ago
I needed my front brakes and rotors done, brought the parts in and my car was done in less than an hour. These people truly deserve their 5 star rating. I had to leave a review.
S Jaf
5 years ago
Great Guy -helped us when our car broke down on 294 . I was travelling Ohare to Indiana with my family. Our car broke down on 294 S . AAA driver took us to this shop. Owner was busy but he gave us priority and replaced alternator on the priority basis by taking other car off of lift. I live in a different state and may not go back again but I want to say him thank you by giving this review. Thanks
heather Ruhnke
8 years ago
Ladies do you feel like you get ripped off when you take your car in, not at Alw. They take care of you and are extremely affordable and understanding. Jeff is the best mechanic around.
Jose Garcia
a year ago
Awesome place to go owners very nice They have coffee for you a Waiting area in case you have to wait for your vehicle and the prices are very good
Hussein
a year ago
One of the best mechanic shops and very good customer service
Gloria Pringle
a year ago
Awesome service great team! Jeff/Eddie are very knowledgeable about their work and very organized!
Shon Robinson
a year ago
This company towed my mercedes benz on a friday night into a Saturday they messed my lower control arm up by getting a tow dont ever use this place they also lie to there customers
Maher M
3 years ago
Very knowledgeable , makes sure your car is safe for the road . Pricing is very good and everybody is polite thanks very much everybody at Alw !Services: Steering & suspension repair, Electrical, Brakes, Oil changeServices: Steering & suspension repair, Electrical, Brakes, Oil change
Big Eurbs 1
3 years ago
The most upfront, reasonable, down to earth, knowledgeable, repair shop on the south side. Quick Repair they really know how to take care of the customer.
Noor Tawalbeh
5 years ago
Good people assisting in repairing your vehicle. Jeff is a genuine guy and they charge cheap compared to the quality of their repair