Pick Your Part - Blue Island

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Witry
2 months ago
The people who work there are pleasant but it sure would be nice to get carts that actually roll and not have all broken flat tire carts or ones that are missing handles. Be sure to bring your own cart if you want something that isn't banged up and you have to drag it up and down the aisles

  Christian Lhuillier
4 months ago
This used to be a great friendly place to get used parts in a pinch. NOT ANYMORE! The prices are outrageous. It s less of a hassle and in many cases cheaper to just order it online. On 11-25-23 I was charged for a warranty that I specifically stated that I did not want bc the cashier was so called doing me a favor that I didn t ask for. When I went back in to ask about the warranty the employees ganged up on me and I was verbally assaulted and threatened by an employee. When the regional manager called all he had to offer was an apology. What kind of company allows its employees to curse and threaten a customer and makes no attempt to make it right? I feel like some sort of monetary compensation is due. AVOID THIS PLACE. Lately circus has better vehicles and the pricing is WAY better.

  Vlad MH
8 months ago
Absolutely ridiculous how they price their parts. Example: 2007 IS had after market headlights which they priced for $536 each . $1072 for the set. Scratched up and cracked in the back for the connections. They sell for $400-$600 for a full set brand new. LKQ pricing themselves out of the industry. Pathetically run. Don t shop here. Victory is much better.

  Catfish 4 life
5 months ago
Make your self a favor! Don t come to this place! You save more on gas and time and money and stress! Go somewhere else that really appreciate customers! This people that work in this place are hungry hyenas! Best advice I give to anyone that really need a use parts for less money and good condition and warranty and stress free! This is not the place. They need to fired everyone in there!!!.

  james arthur
a year ago
They have an online car hunt so you can pick and find your vehicle and find out the location, and the date it was brought in. They also have several pictures of the vehicles you're looking for. No and find out exactly what your price is before you go and get your part. They don't have a lot of Half Price or specials going on I asked the gentleman at the counter and he looked at me like I was asking for the world or something. Other junk yards in the area give half price and holiday special sales quite often where they do not. Unfortunate but still it has a very good selection of great automobiles prices are somewhat Fair and it's very organized I highly recommend it

  martianna high
4 months ago
Don t go to this place bought a $62 alternator their not sure what was wrong with car when they get them or know if parts/alternator works & no warranty. guy told me that works there that if it doesn t work they give me a full refund even if I dont bring the other parts I bought back my total was $229 when I told them about the part they only refunded me $62 for the cost of the part I paid $32 for worker to take off and they wouldn t even refund that part cause why would I still pay his fees when my service was terrible refund that too

  David Fiore Jr
a month ago
This place is a mess. People descend on cars like vultures as soon as the cars arrive leaving every one of them butchered like a chop shop. Almost every car is just a shell. Parts thrown everywhere. Just a really trashy place and they charge to get in.

  Indi Sinanov
4 months ago
I been calling times and times in vain!!The website shows stire is open but phone info is closed .All locations have same phone number but none ever pick up the phone as least to confirm either they store is open or closed and to confirm that they have a certain vehicle that shows on website!!

  haroldlm64
8 months ago
First time here! Very nice yard. Very large selection to pick from. I found a few items on my list. Prices are not that bad. The counter guys seem to be cool. I would definitely make the 45-minute drive to check them out again. It's also cool that they give you your money back on purchases and not a store credit.

  Shawn
7 months ago
Will never ever come back to this place. I had an emergency coming to this place needed a part got the wrong part would not exchange it or refund it. 100.00 completely wasted. When I walked back in to try and talk to the manager. The curly headed Hispanic boy that waited on us yesterday. Was laughing and carrying on about the mistake even though he pointed us to the car..Glad he is such an experienced person. Yet it looks as if he had not showered in a week. Very unprofessional.I went to Joliet u pull it and scrap on Washington.Much better yard and much much cheaper.

  Jenny
3 years ago
It's $3 per person to get in. They accept credit/debit cards for the entrance fee and purchases. Wheel barrows are provided on first come, first serve basis for free. Tool rental available. They have great prices. The yard is pretty well organized. There is a port o john.

  Oddzilla James
2 years ago
I am always happy to save big money on auto parts at LKQ. It also makes me feel environmentally responsible recycling these parts that would normally go to the smelter. Every part I buy here is one less brand new part that has to be produced and shipped and trucked in. Big Win in my book. Save money and save the resources. $3.00 admission on the day I was there. No open toe shoes allowed.

  Bradley Nathan
6 months ago
On Sunday at 4pm on September 24th, 2023, I was disallowed by the LKQ PickYourPart Blue Island, IL, store staff the service of hauling my purchase and tools to my vehicle in the company's parking lot on the 4-wheeled cart supplied by the store. As I was exiting the store's lobby with my belongings, I was abruptly stopped by security and informed that no carts may leave the store's lobby. In reply, I told them I initially retrieved the cart from the parking lot and that I had no issue with returning the cart back to the store once I unloaded my belongings into my vehicle. The security guard and the store staff refused to allow me to haul my purchase to my car. They said, "That's not going to happen!" I had to carry about 95 pounds of tools and parts about 50 yards to my car in the company's parking lot without any assistance. I have a deteriorated disk in my lower back and this has hurt me dearly!I have made many purchases from LKQ over the last 15 years. This is the first time I've been treated with such disregard for the few conveniences they have always provided for do-it-yourself customers.Bottomline, this happened 4pm, an hour before the store officially closed for the day as posted on the store's website (Sunday 9am - 5pm). I recall seeing security cameras around the store which will prove my complaint. Since it's anti-productive to create hardships for customers, I must assume that the LKQ PickYourPart Blue Island, IL, store staff does not want to do their job. They would rather impose hardship restrictions on customers than to collect carts from their parking lot during business hours.

  Nemer Olimiy
5 days ago
Its a good place to pick up your part but them customer service is horrible

  OEM Autoparts
8 months ago
Do not waste your time at this junkyard. You will spend an hour pulling USED PARTS in the hot sun to pay BRAND NEW prices. The staff is not friendly and they charge a bunch of hidden fees. This place will shut down if they continue doing business this way.

  Brian M
10 months ago
CHECK YOUR RECEIPT! These guys are mildly shady and like to add a lot of extra fees on to your purchased parts. I was charged an additional $40 in fees that I did not need to pay for the truck door i bought recently. If it's not a part that can fail for example a door, do not go for the extra guarantee. I didn't know this till I got home and looked at my receipt. The door should have been about a hundred bucks with tax and core and I paid like a hundred and forty five. That's bogus and they should not be so sneaky about the pricing.

  Enrique Reyes
7 months ago
People needs to stop going to buy used parts there, they are overpricing the parts. don't let these rats become rich when you are doing all the job, hopefully more people realize that they are scamming the costumers and take this place to the ground.

  D Harper
6 months ago
Honestly they don t even deserve 1 star. I don't know how this place is still opened. Employees are lazy and have the worst attitudes. They all act like they are in a gang. This place is a joke.

  Leticia Diaz
6 months ago
We went there on a Sunday got there at 4:25 because it was a busy weekend. They said they closed at 4:30 and didn't let my husband enter even though online it says they close at 5. They should update their hours

  Katelyn Projects
a year ago
Has a little bit of everything, wheelbarrows free to use after paying $3 entry fee. only complaint is the customer service. The lady at checkout was super rude and assumed we were paying a warranty on all of our items, and then got mad when we said we didn t want the warranty? She didn t even ask us at all? Cussing, and absolute vulgar conversations as well as bad attitudes have no place in a business! Other then that, we had a easy time finding what we needed because they inventory everything! Vehicles are mostly intact and easy to pick your part as well

  Martin Corona
11 months ago
They rip you off with 90 day guarantees claiming that it is not optional but it is. Show them the policy and they shouldn t charge you this so called mandatory guarantee. They got me a few times until I took the time to search it up. I want my money back! Scum bags. Chumlee looking guy and Mexican lady at the desk are liars!

  ceasar fields
a year ago
The worst experience ever I wish I can give them a 0 star employee wasn't no help all was on their phone's. I ask a question about a part for the price. He basically told me figure out on my own and got back on his phone very rude to customer never going back

  C0PK
8 months ago
BUYERS BEWARE! New terrible pricing system!! They charge you more then buying it new!!!!!!!! Waste of time pulling parts and getting charged full prices that are unreal!!!! 600$ for 1 headlight!!!!!! Unreal!!!!!!! THEY WILL CHARGE YOU 90 DAY WARRANTY WITH OUT MARKING YOUR PARTS AND WILL NOT GIVE YOU A REFUND. BUYERS BEWARE. BAD MANAGEMENT!!! STAY FAR AWAY.

  nathaniel williams
2 years ago
I've used this place for years. But I haven't been here in about 4 years. Unlike the nearby salvage yard, their cars are usually pretty much intact, and you can find your part at an affordable price. I was shocked today when the counterman told me a Sideview mirror for my car costs 45 dollars. I left and Googled prices for my mirror ranged from 11 dollars for a used mirror to the highest price I found for a new one at 80 bucks. Car parts.com had the mirror plus bracket for 25 and change and another one for 38 and change brand new. Why on earth would anyone pay more for a used item that you have to put labor in, when they can get a brand new one for less money and a used one for half the price without getting your hands dirty. I don't get it. I've sold items online and at flea markets and I always check the going rate before I price my items, so I can be sure I'm selling at reasonable prices.

  Super Shop
a year ago
They had the only model/type of car and in the exact color I was looking for and it was really clean...actually I was thinking about why was it in there??? But I will definitely return again for more parts

  Bob Groth
4 months ago
Cars are organized pretty well, good prices

  Tyler Travers
a year ago
Their automatic phone answering service is actually impossible, as you have to enter a 3 digit area code where an lkq is located to get a representative. Given that area codes are 5 digits, this is not possible. I've tried everything I could think of to call them but they're phone just keeps hanging up on me. Will update my review when they update their phones.

  John Knox (El O'el)
2 years ago
Great selection and prices. Always treated well here.

  Alfred Davis
3 years ago
Great place friendly price just bring your own tools also I see a lot of people complain about the customer service. People come in very rude and expect to be treated like a king. That doesn't work and also people say that they call and told one price but get there it's another. Why call and ask the price of a rim and expect to get a rim and tire second the price is a tad bit high but when you return something you get your money back and not a store credit like other places. Third but last people say there's parts laying everywhere but if the guy ahead of you go to get a caliper and take off everything in it's path and throw it everywhere what do you expect. Then people say that they call and ask what do they close and you hear 5:00 why do you show at 4:35 to try and pull a motor. Right is right those people want to go home to

  Ronnie Dixon
2 years ago
They seem to have a variety of cars however, their admission went up to $3And the rather expensive with the parts that you pulling off yourself. However they're fair, 90 day warranty on parts Plus you can return for cash back. Would love to see a half-price day come there.