Helmkamp Auto Service Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lauren Helmkamp
3 months ago
Todd did a wonderful job setting up the daily schedule to complete the installment of 4 brand new tires.While I was ordering my new tires, Monica sat with me one-on-one asking which tire I wanted, based on price and quality of each brand.The company was very straight forward with me as to when the tires would be ordered and when the tires would arrive. Immediately after the tires arrived, Monica set up a time/day for me to come in.The waiting room was very quiet and relaxing. The bathroom is very clean.If you need any type of vehicle service, this company knows their stuff.The company stands by their word and what is right.This company has been in the local area for over 45 years. Even though the original owner started out in a concrete brick building, the integrity, service, and knowledge is impeccable.This is a true American company! This is a family owned company that has survived many economic hardships, but they keep going to serve their community.Shop local! Support the community. Put your money where your mouth is!

  Paul Perry
7 months ago
We were traveling through while on vacation and our air suspension went out in our motorhome. They took us in right away even working late trying to get us back on the road. It turned out that we needed to order some new air bags. They did an excellent job fixing our motorhome at a very fare price. Very nice family run business!Service: Steering & suspension repairService: Steering & suspension repair

  susan brunk
2 weeks ago
Excellent customer service from a very knowledgeable and friendly staff. I think the pricing is fair considering RV's aren't a cheap hobby and I couldn't possibly fix anything myself.

  Randy Morehead
7 months ago
Took my camper to these guys to look at my a/c, and unfortunately, it needed a new one. They called me and gave me options, and I told them to replace it. It took them a few days between getting the part and installing it. Price was actually lower than I expected, so I will definitely recommend these guys.

  George Koprivica
11 months ago
I called Monica at Helmkamp around 3:30 P.M. and dropped our car off soon after because our air conditioner showed signs of failure. Monica called after noon the next day telling me the job was finished. The AC worked beautifully!Our family has had a long history with HAS. Gene Helmkamp was a wonderful man - honest, he did excellent work, he was always accommodating to complete work in a timely manner, he was always available to diagnose and explain what needed to be repaired. My parents and I always trusted Gene's advice.We've had new cars - service for the first two years is typically included and we had extended warranties. Now we can continue doing business with Helmkamp Auto. They do excellent work, they stand by their repairs, they are focused on getting good results, their prices seem very fair.Yes, we'll be back. Yes, we certainly will recommend HAS to friends and family. This is a very reputable family-owned business. Their best advertisement is "word-of-mouth."Service: Air conditioning

  Lonie
a month ago
Brian did good job very nice person

  David Whitney
a year ago
Meticulous service and care for every vehicle. Professional mechanics expert in diagnosis of problems. Tremendous value for your time and money. Respected in the community for two generations. I would take my RV truck and cars nowhere else!Services: Tires, General repairs & maintenance, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Vehicle safety inspection, Wiper blade installation, Oil changeServices: Tires, General repairs & maintenance, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Vehicle safety inspection, Wiper blade installation, Oil change

  Jim K
a year ago
Can't say enough good about Helmkamp's. Had a tire with a nail in it while RV'ing. Called Helmkamp's and made an appointment for the next morning. Even though they were booked solid they looked at my tire. Fortunately it was a small nail and in the Deep tread so Theresa's no damage to the tire. They also addressed a wheel cover lug nut problem I had and told me where I might get a replacement.Although the problem turned out to be more of an inconvenience for me they took the time to address rhe problem, and on top of that they didn't charge me anything.Their time and expertise are definitely worth something but they refused to bill me.If your ever in the Alton, I'll area with an RV problem this my be a good place to call.

  Rachel Cowle-Healy (Adventures in Pop-Ups)
3 years ago
Thank you so much for taking care of us! We were in the middle of a trip when we encountered a problem. They got us in and out at a very reasonable price. I wish we lived closer so we could give them more business.

  Anthony Osborne
a month ago
This is not a reputable auto repair company.

  Elsie Palmer
7 years ago
Helkamp is great vehicle repair place. They installed a new rear axle and pinion seal for me at about half what I was quoted at another local repair shop. And they did a fantastic job.

  Wendy Jones Coastal Homes
2 years ago
Great people to work with and reliable. They really know their stuff. Always have my car gone over when we are in town visiting.

  Sharon Leichsenring
a year ago
Would not take our RV anywhere else, customer service and repair service is excellent and priced reasonably. Great people!

  Michael Wojtaszek
3 years ago
Excellent customer service. Expert maintenance staff. Family owned and operated. They take the time to get to know you as a person and satisfy your needs as a customer. Excellent shop!

  Janet Kallal
3 years ago
They were friendly . There was an installation problem and they worked through it to get it corrected. Thank you. We will recommend them to anyone that needs their services.

  megan nienhaus
7 years ago
Give a talk to Todd over there and you will know a mechanic that knows his stuff and keeps learning, not afraid to tell you what to look for and will be honest and upfront about how problems may arise if a vehicle isn't taken care of. They at the top of my list.

  c wimmy
a year ago
Horrible worst over price jumped 5000.00 left with none usable equipment. He has devious angry practice.Service: General repairs & maintenanceService: General repairs & maintenance

  Steven Jacquin
7 years ago
Great service and pricing. Couldn't be happier with the work done there. Thank you for everything you've done.

  Gene Payne
2 years ago
Great service.great staff they know what they are doing not over priced.

  Lynne Walker
a year ago
They did a good job with all of my requests.

  Daniel Galliher
4 years ago
The staff at Helmkamp took great care of our camper. Thanks Gene, Todd and Monica.

  April Blount
3 years ago
Helmkamp is the utmost professional, up to date, friendly reaaonable service provider. No one compares to them.

  Monte Foschiatti
2 years ago
100% great place I have always been well taken care of there

  John Sumner
3 years ago
Great family-owned business if you want it done right go to Helmkamp

  Gary Hendricks
a year ago
They could not help me RV repair and no service out in the field

  Brandon Hall
a year ago
Always great service and amazing customer service.

  Tim Moseley
2 years ago
Very nice people and fast serviceInformative and helpful!

  Robyne O'Mara
4 years ago
They are always helpful. Its the only place I would take my RV.

  Paul Childress
4 years ago
Hold onto your wallet VERY tightly if you go anywhere near this place! Trust me!

  Don Lemay
6 years ago
Come down and get a quote see if they can help you out